Become a part of Thailand's no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

FBB Customer Retention & Management

Job Description

1. Responsible for FBB customer relationship management to strengthen customer engagement and improve CE Score
Analyze customer profile and behaviors in order to understand customer insight and design retention campaign efficiently
Responsible on segment based offering to upsell with FBB speed & related service/ contents/Equipment in direct approach and mass campaign to uplift revenue & ARPU
Measure & Monitor retention campaign effectiveness & business impacts from campaigns to improve continuously
Improve customer experience in each moment of truth, Strengthen benefit and Treatment

Recruiter

Manaskorn Siripraponrojana (มนัสกร ศิริประพนธ์โรจน์)