Key Responsibilities

• Collaborate in defining policies, planning, and designing a fair and effective Performance Management System (PMS).

• Develop and enhance performance evaluation frameworks such as KPIs, OKRs, and Competency Frameworks, ensuring alignment with business strategy and reward systems.

• Lead and manage HR projects related to performance management, including system enhancements, process improvement, and PMS implementation across the organization.

• Analyze performance evaluation results to support compensation adjustments, talent development, and promotion decisions.
• Plan and execute change management, communication, and capability-building initiatives for PMS and HR policies across all departments.
• Provide consultation and guidance to line managers and employees to ensure effective understanding and adoption of the PMS.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree or higher in Human Resources, Business Administration, or a related field.
• 5+ years of experience in managing Performance Management Systems (PMS) and HR project-based initiatives.
• Strong expertise in KPI, OKR, and competency-based assessment, with proven experience linking PMS to compensation and talent development.
• Demonstrated ability to lead cross-functional projects, manage timelines, and drive stakeholder alignment.
• Strategic and analytical thinking with strong business acumen, preferably within retail or multi-business environments.
• Excellent communication, facilitation, and consulting skills.
• Detail-oriented, resilient under pressure, and confident in decision-making.