About Us:

The Prodigy (Thailand) Public Company Limited is a dynamic leader in IT outsourcing, delivering technology-driven solutions to clients across various industries in Thailand. We are dedicated to enhancing business capabilities while providing a stable and stimulating work environment for our team. Join us in shaping the future of IT services and contribute to our journey of innovation and excellence.

Job Summary:

We are seeking a proactive and results-driven Account Manager / Business Development Manager to join our team. This role focuses on developing and maintaining strong client relationships, driving business growth, and ensuring the delivery of exceptional IT outsourcing services.

Key Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with a diverse client base in the IT outsourcing sector.

• Business Development: Identify and pursue new business opportunities, including upselling and cross-selling services to existing clients.

• Needs Assessment: Understand client needs and coordinate with internal teams to ensure the delivery of services that meet or exceed expectations.

• Contract Management: Drive the renewal of contracts and manage the negotiation process to ensure favorable terms for both clients and the company.

• Client Communication: Serve as the main point of contact for clients, managing communications and addressing any issues or concerns promptly.

• Market Research: Stay informed about market trends and competitors to identify opportunities for growth and improvement.

• Reporting: Prepare regular reports on account status, business development activities, challenges, and opportunities for growth.

• Collaboration: Work closely with project teams to ensure smooth service delivery, keeping clients informed of progress and changes.

• Feedback Collection: Gather client feedback to drive continuous improvement in our service offerings.

Qualifications:

• Proven experience as an Account Manager or Business Development Manager in the IT industry.

• Strong understanding of IT outsourcing services and market trends.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to work effectively in a fast-paced, dynamic environment.

• Strong analytical and problem-solving skills.

• Proficient in Microsoft Office and CRM software.

• Fluent in Thai and English, both verbal and written.

What We Offer:

• Competitive salary with performance bonuses and high commission per month.

• Health insurance.

• Opportunities for professional growth and career advancement.

• A vibrant and inclusive workplace culture.

• Hybrid working mode – Work From Home / Work From Office.