1.     Business partner for Commercial & Logistic who own IT roadmap for application and services, and accountable for IT operation to support application and services.

-       Stakeholder Management

-       Influencing skill

-       Communication

-       Collaboration

2.  Project and development

-       Own capital projects, project owners to manage project portfolio

-       Manage development team to deliver time cost and quality

-       Manage the development life cycle

-       Manage project manager to perform project management process and methodology

-       Resource planning

-       Business blueprints

-       QA quality assurance, SIT System Integration Testing, UAT User Acceptance Testing

Follow PMF(Project Management Framework) and update project progress on the JIRA tool

3.  IT Governance and security compliance

-       Lead team to manage and control backlog and priority

-       Review applications to ensure alignment with security standard and control

4.     Service Support

-       Helpdesk call center

-       Incident management

-       Change management

-       Problem management

-       SLM – Service Level Management

5.     IT Subject Matter Experts for all Commercial & Logistic