EDUCATION Bachelor degree in Business Administration, Engineering, Management or related fields 5 years experience in broad of business functions In depth knowledge of diverse business functions and principles Strong organizational and time management skills with the ability to produce accurate, quality information within agreed timescales. Desire to work in business transformation and change environments also driven by information systems/ organizational strategy ROLE & RESPONSIBILITY Product define and initiate: Actively discuss with BUs to understand expectations, pain points and business requirement and its functionality for new initiatives Gather, collect, analyze and refine requirements from BUs, Summarize requirement for technical solutions May suggest features/ functionality for initiative Prioritize the requirements based on business value and risks Option to suggest strategic partners based on their credential (work together with strategic/contract partnership officer) Understand SAP business process and align to business requirement ROLE & RESPONSIBILITY Product development: Represent BUs/users to explain/clarify the requirement to development team Engage and communicate users, business function/departments and stakeholder regularly to provide feedback on development and ensure on business priority Collaborate with project manager to ensure business/user and stakeholder value based on the requirement is delivered Participate in change management and change control process to evaluate change requests (if any) Option to support business departments/users during UAT to ensure requirements are met ROLE & RESPONSIBILITY Product management: Communicate with business functions/users and stakeholders on a regular basis to provide feedback on the progress of the implementation Analyze user response and satisfaction survey Consolidate value realization from BUs to portfolio planning officer Evaluate lifecycle of products Collaborate with business departments to maintain product vision and requirement backlog regularly throughout product lifecycle Collaborate with business departments to conduct product continuous improvement and roadmap which can improve seamless experience and optimize number of applications Collaborate with business departments and facilitate Small Work Items (SWI) initiations Proactively identify solutions for recurring incidents