Responsibilities

• Ensure compliance with contractual warranty obligations and after-sales service.
• Drive sales of parts, components, and service solutions to achieve targets.
• Build and maintain long-term service and maintenance contracts with customers.
• Assess market trends, identify new business opportunities, and recommend strategies.
• Review and approve key documents such as contracts, quotations, discounts, and sales orders.
• Maintain strong relationships with key accounts and support problem-solving initiatives.
• Monitor and approve customer credit limits, expenses, and budgets within authority.
• Plan and track sales forecasts, monitor performance vs. targets, and initiate corrective actions.
• Review sales, collections, and credit performance reports; implement improvement plans.
• Lead, coach, and train team members to enhance product knowledge and service skills.
• Oversee procurement, team expenses, and operations to ensure policy compliance.
• Promote workplace safety, 5S practices, and continuous innovation.
• Gather feedback from customers and staff to improve sales and service operations.

Qualifications & Key Competencies

• Bachelor’s degree in Electrical Engineering, Industrial Engineering, or Business Administration.
• Male/Female, age 30 and above.
• Minimum 5 years of experience in Sales & Marketing.
• Strong service mindset with a customer-oriented approach.
• Proven leadership, communication, and interpersonal skills.
• Excellent planning, organizational, and problem-solving abilities.
• Proficient in using PC applications.
• Good command of English (written and spoken).