Billing & Inventory Manager (Healthcare Business)

Job Purpose

The Billing & Inventory Manager is responsible for overseeing and managing the end-to-end billing and inventory management processes for the healthcare business. This role ensures the accuracy, transparency, and efficiency of billing operations and inventory control for medical devices, equipment, and consumables. The position plays a critical role in supporting business operations, sales activities, and customer service, while ensuring effective cost control and minimizing inventory-related risks.

Key Responsibilities

Billing Management

• Oversee and manage the billing process to ensure accuracy, completeness, and compliance with business agreements and commercial terms.
• Review and validate sales data, pricing, discounts, and contractual terms prior to invoice issuance.
• Coordinate closely with Sales, Finance, and customers to resolve billing-related issues and discrepancies.
• Monitor billing status and ensure alignment with the monthly financial closing process.

Inventory & Stock Control

• Manage inventory of medical devices, equipment, and consumables to ensure accuracy and optimal stock availability.
• Plan and control stock levels to effectively support sales activities and customer service requirements.
• Analyze inventory data, including stock turnover, aging stock, and slow-moving items.
• Oversee inventory verification processes such as stock counts, cycle counts, and annual physical inventory checks.

Process Improvement & Compliance

• Develop and improve billing and inventory management processes to enhance operational efficiency and reduce errors.
• Ensure compliance with company policies, accounting standards, and healthcare industry regulations.
• Support internal audits and external audit processes related to billing and inventory management.

Reporting & Analysis

• Prepare and present billing and inventory reports to management.
• Analyze operational data to support strategic decision-making and business planning.
• Monitor and report key performance indicators (KPIs), including inventory accuracy, billing accuracy, and stock turnover.

Team Leadership

• Lead and develop the Billing and Inventory team to ensure high performance and operational excellence.
• Plan and allocate team responsibilities while monitoring performance and productivity.
• Provide guidance, coaching, and professional development opportunities to team members.

Qualifications

• Bachelor’s degree or higher in Accounting, Finance, Business Administration, Logistics, Supply Chain Management, or a related field.

• Minimum 7–10 years of experience in billing, inventory management, or supply chain operations.

• Experience in Healthcare Business, Medical Devices, or Pharmaceutical industries will be highly preferred.

• Strong knowledge of ERP systems such as SAP, or other inventory and billing management systems.

• Strong analytical skills with the ability to interpret data and generate meaningful insights.
• Proven leadership and team management capabilities.
• Excellent problem-solving and cross-functional collaboration skills.