Key Responsibilities

• Manage daily customer due diligence (KYC / CDD) requests and requirements

• Verify and validate customer information in accordance with company policies

• Assess customer risk during onboarding

• Analyze issues and improve customer experience

• Coordinate with other teams to resolve issues efficiently and effectively

• Stay updated on KYC / CDD best practices and apply them at Coins

Qualifications

• Bachelor’s degree in Business Management, Finance, or related field

• Strong communication skills in Thai and English

• Strong analytical skills and proficient in Google Suite

• Able to handle multiple roles in a fast-paced environment

• Detail-oriented, meticulous, and able to maintain customer and company confidentiality

• Driven, responsible, and capable of executing tasks independently