We are seeking an experienced Account Executive to manage and develop client service operations for multinational brand clients. This role focuses on building strong client relationships, managing projects end-to-end, and ensuring consistent service delivery in line with corporate and brand standards.

The ideal candidate has a solid background in client servicing, project coordination, and stakeholder management, with the ability to handle multiple projects while maintaining service excellence.

Key Responsibilities

  • Serve as the primary point of contact for assigned clients
  • Manage day-to-day client servicing activities and ongoing projects
  • Coordinate internal teams and external partners to ensure smooth execution
  • Manage project timelines, deliverables, and budgets
  • Prepare proposals, quotations, and service documentation
  • Ensure service delivery aligns with client expectations and brand standards
  • Support client meetings, presentations, and regular business reviews
  • Identify potential risks and proactively propose solutions
  • Maintain accurate project documentation and reporting
  • Support account growth and long-term client retention

Qualifications

  • Bachelor’s degree in Business, Marketing, Communication, or related fields
  • Minimum 5 years of experience in client services, account management, or related roles
  • Proven experience working with local, multinational or global brand clients
  • Strong project management and coordination skills
  • Excellent communication and relationship management abilities
  • Ability to manage multiple projects in a fast-paced environment
  • Strong commercial awareness and cost-control mindset
  • Proficient in MS Excel and PowerPoint
  • Fluent Thai and working-level English

Preferred Qualifications

  • Experience in marketing services, print, promotional items, or event-related services
  • Experience collaborating with regional or global stakeholders
  • Experience mentoring junior team members
  • Familiarity with structured client service or agency environments
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  • Project Management
  • Customer Relationship Management (CRM)
  • Thai (Excellent)
  • English (Very Good)
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