Responsibilities :

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Qualifications :

• Education background in Marketing, Advertising, Communication Arts or related fields.
• Minimum 2 - 10 years of working in Digital Marketing, Media, Advertising, or related fields.
• Excellent communication and presentation skills.
• Positive thinker and highly responsible.
• Eager to learn new things, research and analyze effectively.
• Excellent organisational skills and able to work well under pressure.