You are the potential candidate that will use your personal service-mind in the Cross-border team at Shopee. Will be the first contact to the customer.

• Handle customer inquiries from sellers and buyers
• Manage and resolve customer relation issues and escalations
• Be the voice of customers to provide feedback to the company
• Analyse customer experience and insights and come up with improvement suggestions and initiatives

• Bachelor's Degree in any field
• Strong communication skill both in conversation and writing
• Able to understand English
• Service and sales oriented
• Good problem solving
• Able to work as a shift