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ประสบการณ์:

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ประเภทงาน:

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เงินเดือน:

สามารถต่อรองได้

• Provide Consumer support to Grab Financial Service Consumers.
• Empower our Consumers by making sure they know our product features and available financial products/services.
• Provide quality customer support (24/7) through voice/ chat/ email support and guided troubleshooting to Consumers/ partners including but not limited to e-wallet fund transfer, transaction, dispute and refund issues; wealth, investment, lending, and insurance product inquiries.
• Treat integrity and safeguarding the financial assets of our Consumers and partners as the utmost priority.
• Be vigilant to spot Consumer /partner risks, security, or fraud issues throughout the contact with the concerned user.
• Triage and treat potential bugs and operational issues affecting customers.
• Gather feedback from Consumers, identify opportunities to improve our internal processes, and share with leaders.
• Meet and exceed operations metrics, quality goals, compliance regulations, and productivity targets.
• Ability to re-prioritize and adapt to an exciting, ever-changing environment.
• The must-haves: 0-1 year working experience in Consumer Service in the financial / banking industry, payments, cards, banks, e-wallets.
• Domain knowledge in wealth, insurance products, risks operations, client money protection, personal data privacy, Know your customer (KYC) process would be a definite advantage.
• Able to communicate in English.
• Experience in Livechat and digital servicing channels will be an added advantage.
• Proficiency in Microsoft PowerPoint, Excel and Word / Google Doc, Sheet, Slide.
• Passionate about customer service and technology.
• Ability to develop rapport and demonstrate a caring attitude.
• Ability to give constructive feedback (Product, tooling, customer perception, communication).
• Great people skills - good listener, able to engage people with different backgrounds, and willing to go beyond and enchant customers.
• Strong verbal and written communication skills.
• Can thrive in dynamic, fast-paced, and results-oriented teams.
• Interpersonal, time management, and organizational skills.
• Can thrive under minimal supervision.
• Customer-centric and attention to details.
• Willing to work as shift time (24/7).

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• You will demonstrate a track record of success at leading pursuits, and delivering complex Cognitive and Advanced Analytics solutions.
• You will have significant Client facing experience across multiple industries and lines of business.
• You will leverage all data and use cutting edge cognitive technologies to successfully address Client's high priority business problems.
• You will have deep knowledge in advanced data processing, machine learning, AI, IoT, and the technological tools used to perform cutting edge analytics like R and Python.
• You will demonstrate strong background to build trusted relationship and work collaboratively in a matrix organization across multiple geographies and business units within IBM.
• You will demonstrated success in C-Suite consultative sales process.
• You will be interacting and gaining respect from Client CIO, CEO, SVP, CAO and their teams.
• You will develop a strategy that puts offerings and talent ahead of the market. Expected to have knowledge and/or experience in the following skills: Artificial Intelligence, Cognitive Computing, Machine Learning, Algorithms, Business Analytics, Statistical Models, Natural Language Processing, Natural Language Understanding, Evaluation Metrics, Conversation, Chatbots, Computer Vision, IBM Watson, Discovery, Visual Recognition.
• Required Professional and Technical Expertise: At least 10 years of experience in IT consultancy.
• Have been working in a company of Digital Transformation skills development.
• Experience managing big projects.
• Experience leading big teams.
• Good communications skills.
• Experience in delivery and selling IT projects.
• Required Technical and Professional Expertise
• As above
• Preferred Technical and Professional Expertise
• As above
• About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
• Your Life @ IBMWhat matters to you when you're looking for your next career challenge?
• Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
• Impact. Inclusion. Infinite Experiences. Do your best work ever.
• About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
• Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.
• Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• To observe and prevent unconcerned personnel from entering training center.
• Maintain proper communication, coordination and safety procedure with Grab drivers, Grab staff during moments of known/reported security situation.
• Responsible to ensure the security of key needed locations and events.
• To ensure continual safety of drivers, Grab staff and Grab assets.
• Develop internal policies and processes for Corporate Security and Occupational Health & Safety;.
• Apprise senior management of situations that have an impact on Grab operations which relates to Corporate Security and Occupational Health & Safety;.
• The day-to-day activities: Responsible to ensure timely reporting of security issues that are reported by Customer Service and Grab drivers.
• Responsible for timely and proper escalation of security issues with GrabCar Operations team and external patrol party engaged.
• Develop internal policies and processes for Corporate Security and Occupational Health & Safety;.
• Proactively identify, prevent, mitigate, and (if required), respond and manage potential and actual security threats directed towards staff, company assets or operations.
• Understand the respective country's business objectives and provide security, along with health and safety, advice and solutioning;.
• Actively monitor Corporate Security and Occupational Health & Safety KPIs within your country and develop early preventive measures;.
• Develop and implement Corporate Security and Occupational Health & Safety emergency response training and testing program across your markets;.
• Develop business cases for investment in risk mitigation.
• Collect and manage information or process data to identify meaningful trends for risk identification and mitigation.
• Manage country and regional partners in identifying key areas for service improvement.
• Proactively manage vendor relationships, performance reviews, and service provision.
• Lead end to end physical security supporting.
• Provide physical security design for premises.
• Monitor Geopolitical events for impacts to Grab and support Crisis Response.
• Escalating and managing Security incidents in a timely manner.
• Forge and maintaining strong internal and external stakeholder relationships.
• The must haves: Minimally bachelor's degree - 7+ years of experience;.
• 3+ years in Corporate Security and/or Occupational Health & Safety in a multinational company with regional exposure is preferred.
• An analytical mindset with ability to present and execute actionable findings;.
• Critically understand quantitative and qualitative patterns that are associated with geopolitical trends;.
• An ability to develop a variety of complex policies and procedures with minimal guidance for Crisis Management and Business Continuity Planning;.
• Possess good problem solving/decision making, communication and interpersonal skills;.
• A strong judgment and moral compass;.
• Executive presence to be able to influence leaders across the organization;.
• An ability to work cross-functionally, independently or virtually in a minimally structured and fast-paced environment;.
• Self-motivated to manage multiple tasks simultaneously and to meet deadlines;.
• Proficiency in productivity tools (email, calendar, Word, Excel, PowerPoint) Solid spoken and written communication skills;.
• An ability to manage incident analysis, some complex and highly sensitive, individually or as part of a team covering all areas of the business;.
• Be traveling on an ad hoc basis (less than 5 days per month);.
• Good working knowledge of security management practices and principles.
• Knowledgeable about local security context and trends within the region is a plus.
• Start-up experience a plus;.
• Existing network of private and public sector contacts.
• Proficiency in productivity tools (email, calendar, Microsoft Office, Google Suites) Solid spoken and written communication skillsStart-up experience a plus;.
• Stay current on industry and governmental regulations, and develop strong relationships with law enforcement, government or private sector counterparts.
• Existing network of private and public sector contacts.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Assurance
• Industry/Sector
• Not Applicable
• Specialism
• Assurance
• Management Level
• Senior Manager
• A career in our Risk Assurance Internal Audit - Client Services practice, within Risk Assurance Compliance and Analytics services, will provide you with the opportunity to assist clients in developing analytics and technology solutions that help them detect, monitor, and predict risk. Using advanced technology, we're able to focus on establishing the right controls, processes and structures for our clients to ensure that decisions are based on accurate information and assure that information provided to third parties is accurate, complete, and can be trusted.
• Our team supports clients development of a risk management and governance framework and provides consulting and investigatory advice.We apply a wide range of assurance techniques, with a strong emphasis on risk management, performance improvement, change management.
• Essential day-to-day responsibilities
• Leading the business
• Provide integrated services focused on IT security related to help clients develop a vision for their cybersecurity and privacy program,
• Design and build a sustainable and agile Cybersecurity program in responding to changes as a part of economic and business development where IT and Cyber are catalyst,
• Operate aspects of the program and provide an independent review and assurance of their program to Management or 3rd party stakeholders.
• Growing teams
• Provide thought leadership and direction and contribute to the firm's intellectual property by driving the development of toolkits, methodologies, accelerators, and training.
• Build, retain, coach, and develop the team through superior leadership skills.
• Bachelor's or master's degree in Management Information Systems, Computer Engineering, Computer Science and any related fields
• Minimum 7 years of working experiences in Cyber Security or technical implementation experience working with Commercial Off the Shelf (COTS) products (IAM, SIEM, and other security products) leading sizable teams in development lifecycle
• Strong knowledge of IT Security Domain concepts (e.g. Identity and Access Management, Asset Security, Network Security, Security Operations, Software Development Security)
• Strong project management, interpersonal, influencing, and advisory skills.
• Strong presentation and communication skill through leading or delivering a high impact presentation to senior executives
• Flexibility to travel and work on out-of-town engagements and overseas assignments.
• Clear, articulate, and confident written and verbal communication in Thai and English.
• Professional Certificate (e.g. CISSP, CISA, CIPP, CEH, PMP)
• We thank all applicants.
• Only
• short-listed candidates
• will be contacted for interviews.
• Any questions, please feel free to contact Khun Bhavana, Human Resources Team on 02-844-1822
• Education
• (if blank, degree and/or field of study not specified)
• Degrees/Field of Study required:
• Degrees/Field of Study preferred:
• Certifications
• (if blank, certifications not specified)
• Desired Languages
• (If blank, desired languages not specified)
• Travel Requirements
• Up to 80%
• Available for Work Visa Sponsorship?
• No
• Government Clearance Required?
• No
• Job Posting End Date

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Provide insight and leverage experiences in IT security and Cybersecurity to help clients develop a cybersecurity and privacy program..
• Be part of the team to design, build and operate a sustainable and agile Cybersecurity program..
• Deliver a high quality review from an independent perspective and provide constructive advices to client to enhance a Cybersecurity practices..
• Growing teams.
• Work as an integral part of PwC's Cybersecurity network to deliver value from cybersecurity program development..
• Be innovative and ambitious to develop self and others in cybersecurity related field..
• Contribute to the firm's intellectual property by driving the development of toolkits, methodologies, accelerators, and training..
• Bachelor's or Master's degree in Management Information Systems, Computer Engineering, Computer Science and any related fields..
• Minimum 3 years of working experiences in Cyber Security or Technical Implementation experience working with Commercial Off the Shelf (COTS) products (IAM, SIEM, and other security products) leading sizable teams in development life cycle..
• Strong knowledge of IT Security Domain concepts (e.g. Identity and Access Management, Asset Security, Network Security, Security Operations, Software Development Security)..
• Strong project management, interpersonal, influencing, and advisory skills..
• Flexibility to travel and work on out-of-town engagements and overseas assignments..
• Clear, articulate, and confident written and verbal communication in Thai and English..
• Professional Certificate (e.g. CISSP, CISA, CIPP, CEH, PMP)..
• We thank all applicants. Only short-listed candidates will be contacted for interviews.
• Any questions, please feel free to contact Khun Bhavana, Human Resources Team on 02-844-1822.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Desired Languages (If blank, desired languages not specified).
• English
• Travel Requirements.
• Up to 80%
• Available for Work Visa Sponsorship?.
• No
• Government Clearance Required?.
• No
• Job Posting End Date.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Assurance
• Industry/Sector
• Not Applicable
• Specialism
• Assurance
• Management Level
• Manager
• Risk Assurance is a dynamic place to be right now, and the variety of opportunities on offer is unprecedented. It's work that really does matter. It matters for businesses, governments and society at large. Our team provides confidence on the most complex decisions companies have to take and this provides a wealth of opportunities to everyone who joins us and works with us.
• Our Risk Assurance team helps business leaders gain comfort that their systems, processes, and risk management procedures are operating effectively within a well-controlled environment. We focus on helping clients make sure they have adequate controls in place to mitigate key risks, maintain key processes that enable management to make appropriate decisions, and ensure that an effective risk management framework is in place in case of a system breakdown.
• Provide integrated services focused on IT security related to help clients develop a vision for their cybersecurity and privacy program.
• Design and build a sustainable and agile Cybersecurity program in responding to changes as a part of economic and business development where IT and Cyber are catalyst.
• Operate aspects of the program and provide an independent review and assurance of their program to Management or 3rd party stakeholders.
• Provide thought leadership and direction and contribute to the firm's intellectual property by driving the development of toolkits, methodologies, accelerators, and training.
• Build, retain, coach, and develop the team through superior leadership skills.
• Bachelor's or Master's degree in Management Information Systems, Computer Engineering, Computer Science and any related fields.
• Minimum 5-8 years of working experiences in Cyber Security or Technical Implementation experience working with Commercial Off the Shelf (COTS) products (IAM, SIEM, and other security products) leading sizable teams in development lifecycle.
• Strong knowledge of IT Security Domain concepts (e.g. Identity and Access Management, Asset Security, Network Security, Security Operations, Software Development Security).
• Strong project management, interpersonal, influencing, and advisory skills.
• Strong presentation and communication skill through leading or delivering a high impact presentation to senior executives.
• Flexibility to travel and work on out-of-town engagements and overseas assignments.
• Clear, articulate, and confident written and verbal communication in Thai and English.
• Professional Certificate (e.g. CISSP, CISA, CIPP, CEH, PMP).
• Education
• (if blank, degree and/or field of study not specified)
• Degrees/Field of Study required:
• Degrees/Field of Study preferred:
• Certifications
• (if blank, certifications not specified)
• Desired Languages
• (If blank, desired languages not specified)
• English, Thai
• Travel Requirements
• Up to 80%
• Available for Work Visa Sponsorship?
• No
• Government Clearance Required?
• No
• Job Posting End Date

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Planning prepaid product strategy and marketing plan among Prepaid Mass SIM/ Handset bundling/Prepaid SIM and Special project.
• Marketing plan by end to end execution.
• Communication Management.
• Tracking & Evaluation and marketing presentation.
• Recruiter Sunatda Ariyakabuthra (สุณัฐดา อริยกะบุตร)

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

เงินเดือน:

สามารถต่อรองได้

• Assists with the qualification of the opportunities andor identification of target accounts.
• Support with technical qualification of sales opportunities.
• Assists customer, prospect and Sales Representative to build a compelling and competitive business case and ROI Return of InvestmentManages handover to the Services Functions PostSales Support andor Professional Servicesfor implementation and postsales support.
• Build technical and marketing relationship with prospects or existing customers and partners.
• Strong interest in IT products including technologies associated with the IT and relate market.
• Previous experience of requirements gathering, design and solution building and the ability to replicate this in a commercial setting.
• Ability to cope under pressure and priorities work accordingly.
• Strong understanding of broader information technology concepts.
• Recruiter Alisa Promchotchai (อลิสา พรหมโชติชัย)