เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Network Infrastructure, Revit, BIM, English

ประเภทงาน:

งานประจำ

• Designing Electrical, Communication and Electronic Security Systems (ESS) for buildings and infrastructure projects, including but not limited to CCTV, Access Control, Intrusion Detection Systems (IDS), Intercom, Visitor Management Systems, and Security Management Systems.
• Preparing detailed calculations of Electrical & Communication systems.
• Preparing & developing detailed Revit models.
• Developing & publishing construction documentation.
• Updating and modifying existing models and construction documents.
• Assist with creating and maintaining standard regional BIM templates.
• Participate in design coordination meetings with other trades for clash detection and resolution and be the lead and work with a team with information exchange processes between internal & external customers.
• Provide coordination support for the requests during construction phases.
• Prepare detailed calculations, load assessments and system designs for Electrical, Communication and Security Systems.
• Develop security system layouts, schematics, riser diagrams, equipment schedules and specifications in compliance with relevant international and local standards.
• Coordinate security systems design with client stakeholders, specialist security consultants, ICT, mechanical and architectural disciplines.
• Conduct multidisciplinary design reviews to ensure security systems are fully integrated with building services and operational requirements.
• Support security system design during tender, construction and commissioning phases, including technical reviews, RFIs and site coordination.
• We know today's complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.
• What can you bring to the team?.
• Bachelor/Master's degree in Electrical Engineering.
• At least 5-6 years of experience in the design of Electrical, Communication and Electronic Security Systems for building and infrastructure projects.
• Demonstrated experience in the design and coordination of Electronic Security Systems, including CCTV, Access Control, Intrusion Detection, Intercom and related security technologies.
• Knowledge of security design principles, risk-based security planning and relevant industry standards and codes.
• Experience preparing security system drawings, specifications, equipment schedules and technical documentation.
• Familiarity with security systems integration platforms and coordination with ICT/network infrastructure requirements.
• Experience using BIM/Revit and Bluebeam for security systems modelling and coordination is highly desirable.
• Proficient in English communication skills and computer literate.
• Familiarity with the BIMForum LOD Specification, plus AIA and NBIMS standards and best practices for BIM collaboration.
• Good knowledge of construction technology and construction practices.
• Keen to learn new BIM tools, procedures, best practices.
• Possess a Professional Engineer License certified by the Council of Engineers, Thailand.
• Our Aurecon Attributes define our way of being - they are a collection of qualities that makes us who we are. Individually and collectively, they unleash the true power of Aurecon, they make us stand out from the crowd and are critical to our success. We don't expect you to have all eight of the attributes, but one that is unique to you. To find out what your key attribute is, take the test here.
• Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?.
• About Us.
• Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.
• Over the last 85 years, our team of more than 5 000 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world's most complex challenges.
• In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible and nimble. We embrace design-led thinking - an approach that is guided by digital engineering, the user experience and sustainability - ensuring that the work we do is future ready and leaves a legacy for the next generation.
• Think engineering. Think again.
• Want to know more?.
• You can learn more about what it's like to work at Aurecon by visiting the careers section of our website.
• If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!.

ทักษะ:

SAP, SQL, NoSQL

ประเภทงาน:

งานประจำ

• Manage the development and implementation strategy of SAP BI (Business Intelligence), BW (Business Warehouse), and BOBJ (Business Objects) systems in alignment with business objectives..
• Plan and develop dashboards and reports using SAP BOBJ to support management decision-making, setting priorities and directions for the development team..
• Supervise the system and team to ensure effective operations, maintaining continuous data quality, accuracy, and security..
• Continuously enhance system performance and modernize solutions in line with evolving technologies.
• Initiate and integrate new technologies to improve efficiency, streamline processes, and enhance BI system performance..
• Analyze the overall system landscape to ensure seamless integration and collaboration across the organization.
• Integrate systems to support current operations and future network expansion..
• Review and adapt strategies in response to changing circumstances to ensure organizational goals are achieved.
• Prepare and present detailed reports on operational outcomes to management.
• Bachelor s degree or higher in Computer Engineering, Computer Science, Information Technology, or a related field..
• Minimum 7 years of experience in building, managing, and optimizing data pipelines from multiple data sources..
• Strong understanding of data modeling, SQL, and database management concepts..
• Excellent analytical and problem-solving skills..
• Familiarity with Agile methodologies..
• Knowledge of NoSQL databases is an advantage..
• Hands-on experience with Big Data technologies and cloud platforms such as Azure, AWS, or GCP..
• Prior experience with SAP S/4HANA is a plus..
• SAP Certification in a relevant functional area is an added advantage..
• Fast learner, self-motivated, and proactive.
• Strong written and verbal communication and presentation skills.
• Service-oriented mindset with a collaborative approach to working with internal stakeholders.
• Excellent organizational and time management skills; able to balance and prioritize multiple tasks and projects effectively..
• Work Location: The Mall - Head Office (Ramkhamhaeng).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Architecture, Recruitment, Automation, Kubernetes, TypeScript, YouTube, Python

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• We are looking for a hands on Senior Security Engineer to secure our cloud and platform environments. This role works closely with engineering teams and focuses on building, reviewing, and operating security controls using Infrastructure as Code, Kubernetes, and custom security services written in Go and TypeScript.
• Design, implement, and manage secure cloud deployments across AWS and GCP environments using Terraform.
• Kubernetes & GitOps Security: Deploy and manage both internal and third party security products within the Kubernetes ecosystem.
• Work with GitOps workflows using tools like Argo CD and Flux, and Helm charts.
• Security Automation & Tooling: Design and build security tooling and services using Go and TypeScript.
• Misconfiguration Management: Proactively identify, analyze, and remediate cloud misconfigurations.
• Cloud Architecture Guidance: Provide guidance to Engineering teams on secure architecture.
• Threat Detection & Response: Build and optimize cloud-native detection rules and alerting pipelines to monitor for suspicious activities within the cloud and container workloads.
• 8+ years of experience in security engineering, cloud security, or platform engineering roles.
• Hands-on experience securing production workloads in AWS and GCP.
• Strong experience designing and securing Infrastructure as Code using Terraform.
• Deep understanding of Kubernetes security, including troubleshooting Helm deployments and GitOps-based workflows.
• Strong programming skills in Go and TypeScript, with Python used for automation where appropriate.
• Experience embedding security controls into CI/CD pipelines.
• Certifications (Required) Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKS) Certifications (Preferred) AWS Certified Security.
• Specialty Google Professional Cloud Security Engineer HashiCorp Certified: Terraform Associate.
• Nice-to-Have Experience with Policy-as-Code frameworks such as Open Policy Agent (OPA).
• Experience securing service mesh environments (Istio). Background in software engineering or platform engineering before moving into security.
• sanfrancisco.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Network Infrastructure, Software Development, Architecture, Automation, Kubernetes, ISO 27001, English

ประเภทงาน:

งานประจำ

• opportunities with innovative digital services.
• We are blessed to be operating in ASEAN, where we.
• are able to help one of the world.
• s.
• largest populations of underbanked, the people from some of the poorest.
• provinces who are disregarded by traditional banks.
• So many.
• lives are waiting for our help.
• In 2017, we served over 30 million customers.
• in 6 countries.
• Thailand,.
• Cambodia, Myanmar, Vietnam, Indonesia, Philippines., and processed over 4.
• 5 billion USD.
• This makes us by far the largest fintech company.
• in SE Asia, and growing quickly.
• As a member of our esteemed Engineering team,.
• you will be helping to bring this vision to reality by leveraging the most.
• modern cloud.
• native.
• technologies.
• At Ascend, you will be.
• part of a team who are directly responsible for improving the lives of millions.
• Provide security consultation in a.
• project.
• based environment as.
• well as assisting operational of IT Security components with functional.
• security requirements.
• Track and manage to resolution the.
• closure of security risks including review plans and monitor progress or.
• remedial actions.
• Conduct and perform advanced vulnerability and.
• penetration testing.
• assessments.
• that also require in.
• depth.
• analysis of IT controls applied to network infrastructure, visualized servers,.
• databases, web applications and interfaces and supporting software.
• infrastructure.
• document.
• management, reporting.
• Analysis of technical requirements.
• to design and deliver both Infrastructure and IT Security solutions and.
• Assessment.
• Consults with IT and business.
• leaders to analyses IT security service needs to determine scope and priorities.
• of projects, and to discuss system requirements.
• Provides technical guidance on all.
• systems in place to all levels of Information Technology staff.
• Maintain infrastructure,.
• Application and security architecture documentation and provide support to.
• projects involving enterprise wide applications and supporting hardware.
• Develop security automation.
• test.
• in CI.
• CD pipeline on a Kubernetes based platform, both.
• on premises and on a multi.
• cloud.
• infrastructure.
• AWS and GCP.
• Essential Skills & Prerequisites.
• A positive, can.
• do attitude, who naturally.
• expresses a high degree of empathy to others.
• Bachelor or Master.
• s degree in Computer.
• Engineering, MIS, IT or related field.
• At least 4.
• 5 year experiences in computer security area.
• Have a foundation in good information.
• security practices.
• Functional knowledge of networks,.
• products, Or Software Development Life Cycle.
• Knowledge of E2E security design.
• including network, platform and application.
• Experience in system and.
• applications security management and control.
• Experience in facilitating.
• information security risk assessments.
• Technical writing, documentation.
• development, process mapping, and visual communication skills.
• Professional certificates related.
• to work.
• e.
• g.
• CISSP, CISM, CEH, Sec.
• ISO 27001, PCI DSS or similar general security certification.
• is desirable.
• Good command of English.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Architecture, Recruitment, Automation, Kubernetes, TypeScript, YouTube, Python

ประเภทงาน:

งานประจำ

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• We are looking for a hands on Senior Security Engineer to secure our cloud and platform environments. This role works closely with engineering teams and focuses on building, reviewing, and operating security controls using Infrastructure as Code, Kubernetes, and custom security services written in Go and TypeScript.
• Design, implement, and manage secure cloud deployments across AWS and GCP environments using Terraform.
• Kubernetes & GitOps Security: Deploy and manage both internal and third party security products within the Kubernetes ecosystem.
• Work with GitOps workflows using tools like Argo CD and Flux, and Helm charts.
• Security Automation & Tooling: Design and build security tooling and services using Go and TypeScript.
• Misconfiguration Management: Proactively identify, analyze, and remediate cloud misconfigurations.
• Cloud Architecture Guidance: Provide guidance to Engineering teams on secure architecture.
• Threat Detection & Response: Build and optimize cloud-native detection rules and alerting pipelines to monitor for suspicious activities within the cloud and container workloads.
• 8+ years of experience in security engineering, cloud security, or platform engineering roles.
• Hands-on experience securing production workloads in AWS and GCP.
• Strong experience designing and securing Infrastructure as Code using Terraform.
• Deep understanding of Kubernetes security, including troubleshooting Helm deployments and GitOps-based workflows.
• Strong programming skills in Go and TypeScript, with Python used for automation where appropriate.
• Experience embedding security controls into CI/CD pipelines.
• Certifications (Required) Certified Kubernetes Administrator (CKA) Certified Kubernetes Security Specialist (CKS) Certifications (Preferred) AWS Certified Security.
• Specialty Google Professional Cloud Security Engineer HashiCorp Certified: Terraform Associate.
• Nice-to-Have Experience with Policy-as-Code frameworks such as Open Policy Agent (OPA).
• Experience securing service mesh environments (Istio). Background in software engineering or platform engineering before moving into security.
• sanfrancisco.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Provide after-sales technical support via phone, email, and chat (Wi-Fi, switches, routers, etc.).
• Support system integrators (SI), distributors, and resellers in collaboration with global teams.
• Handle 20-30 support tickets per day, ensuring timely resolution.
• Manage customer inquiries, feedback, and complaints professionally.
• Maintain high customer satisfaction and uphold company brand standards.
• Native Thai speaker with good English communication skills.
• Minimum 2 years of experience in the network or IT industry.
• Strong knowledge of networking (switching, routing, wireless LAN, DCN).
• Relevant certifications (e.g., CCNP, HCNP) preferred; CCIE/HCIE is a plus.
• Good problem-solving skills and ability to learn quickly.
• Strong communication, coordination, and teamwork skills.
• Willing to work flexible shifts when required.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Network Infrastructure, Network Administration, Project Management, Recruitment

ประเภทงาน:

งานประจำ

• Designs and plans network solutions, including LAN, WAN, data center, and cloud networks.
• Develops network architectures that meet the organization's current and future requirements.
• Configures, deploys, and manages network devices such as routers, switches, firewalls, load balancers, and wireless controllers.
• Implements and maintains network services and protocols.
• Implements and enforces network security measures, including firewalls, intrusion detection/prevention systems, access controls, and VPNs.
• Diagnoses and resolves complex network issues, utilizing advanced troubleshooting techniques and network monitoring tools.
• Analyzes network performance data to identify and address bottlenecks and irregularities.
• Optimizes network performance by analyzing traffic patterns, adjusting configurations, and implementing quality of service (QoS) measures.
• Creates and maintains comprehensive network documentation, including network diagrams, configurations, standard operating procedures, and incident reports.
• Collaborates with cross-functional teams, including systems administrators, security teams, application developers, and business stakeholders.
• Manages/participates in network-related projects, including network upgrades, migrations, and expansions.
• Develops project plans, define objectives, and ensure successful project execution.
• Stays updated with emerging networking technologies and industry trend.
• Works with vendors to evaluate, procure, and manage networking equipment, services, and support contracts.
• Utilizes network monitoring and analysis tools to proactively monitor network health, identify issues, and respond to incidents.
• Erforms any other related task as required.
• Seasoned understanding of networking concepts, protocols, architectures, and services.
• Seasoned proficiency in configuring and managing network devices such as routers, switches, firewalls, load balancers, and wireless controllers.
• Seasoned knowledge of network protocols and technologies such as BGP, OSPF, VLANs, VPNs, QoS, and security protocols.
• Seasoned experience with network monitoring and analysis tools.
• Strong documentation and communication skills to convey technical information effectively.
• Seasoned proficiency in network administration and configuration tools.
• Analytical problem-solving skills to diagnose and resolve complex network issues.
• Strong project management skills to lead and contribute to network projects.
• Seasoned familiarity with network security principles and best practices.
• Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field.
• Network Administration certification (Azure, Google, Amazon) preferred.
• Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or Juniper Networks Certified Associate (JNCIA) are beneficial.
• Relevant certifications such as Cisco Certified Internetwork Expert (CCIE), Juniper Networks Certified Internet Expert (JNCIE), or equivalent certifications are preferred.
• Seasoned relevant experience in network engineering or a related role.
• Seasoned experience working in a networking environment.
• Seasoned experience with network security.
• Seasoned WAN and LAN experience.
• Seasoned experience in wireless equipment, protocols, standards, and wireless LAN design.
• Seasoned experience with cloud networking (AWS, Azure, etc.).
• Hybrid Working.
• About NTT DATA.
• NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune.
• Global 100. We are committed to accelerating client success and positively impacting society through.
• responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with.
• unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and.
• application services. Our consulting and industry solutions help organizations and society move.
• confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more.
• than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as.
• established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each.
• year in R&D.
• Equal Opportunity Employer.
• NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
• Third parties fraudulently posing as NTT DATA recruiters.
• NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @ nttdata.com email address. If you suspect any fraudulent activity, please _contact us_.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Electronics, Power point, Python, English

ประเภทงาน:

งานประจำ

• Responsible for PS core network design, implementation, commissioning include NFVI.
• Coordinate with internal and/or partner for delivering Core network project to customer.
• Maintain and monitor Core network running status and stability.
• Support and/or consult customer for Core network products/network troubleshooting.
• Bachelor's Degree or Master's Degree in Telecommunication, Electronics or related fields.
• Minimum 2 years' experience in implementing and maintaining Core network communication products (EPC, 5G Core, NFV, IT).
• Advanced knowledge in core network PS or NFV technologies.
• Be familiar with Diameter, GTP, Routing Protocol and 3GPP specifications.
• Be familiar with planning and deployment of PS network.
• Basic knowledge in radio backhaul and IP network technologies.
• Good communication skills, strong sense of service, strong sense of responsibility.
• Good command of both spoken and written English is a must.
• Computer literacy (MS Word, Excel, PowerPoint, Visio, Python etc.) is preferred.
• Able to work with high pressure environment and work as a team player.
• Fresh graduates are welcome to pply.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, English, Thai

ประเภทงาน:

งานประจำ

• Perform Network&Security Project Management,.
• including Driving complex Network&Security projects to achieve.
• targeted and measured business goals and key objectives.
• Proposal and Bidding.
• Technical design.
• Build.
• Implementation.
• Documentation and transfer to operation support.
• Develop technical design recommendations to support.
• Product and Commercial to meet the expectation of Client.
• Perform the Network Security Operation, Provide.
• guidance or suggestion for team members related to technical, project.
• management.
• Response for security.
• cyber.
• incident.
• Develop the Security improvement plan.
• Security compliance and ISO standard.
• Problem resolving in 2.
• nd.
• tier, network.
• troubleshooting, connectivity problems.
• and related infrastructure.
• Educational background.
• Bachelor.
• s degree in Computer.
• Engineering, Computer Science, Information Technology or related field.
• Nationality.
• Thai.
• Gender.
• Male or Female.
• Age.
• minimum 25 years old.
• Language Skill.
• Good command in Thai and English.
• Experience.
• Minimum 5 years in Enterprise Networking, Data Center.
• or ISP infrastructure.
• Experienced to manage medium or large Network.
• Security.
• project.
• Strong knowledge in networking technology.
• SDN,.
• Network Virtualization, overlayand underlay technologies, Routing &.
• Switching, Public Cloud connection, DC Interconnection.
• Excellentunderstanding of Network principles,.
• topologies, design patterns, experience inanalyzing requirements, creating.
• use cases and specifications and definingmulti.
• data center network.
• architectures.
• Good knowledge in network Security is preferable.
• Cisco Certificate is preferable.
• CCNP, CCDP,CCIE.
• Muang Thong Thani.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Architecture, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in computer engineering, Information Technology, or a related field is required.
• Minimum 3 years of experience in Network engineering, preferably within a data center or similar critical environment. Internships or co-op experiences are beneficial.
• Proficiency in TCP/IP, routing protocols (e.g., OSPF, BGP), and network troubleshooting techniques.
• Experience with Data Center LAN/WAN, SDN (Software-Defined Networking), and fabric networks.
• Knowledge of VXLAN, EVPN or Spine-Leaf architecture.
• Expertise with routers, switches, firewalls, access points, servers, storage and virtualization platform.
• Familiarity with Network monitoring tools (e.g., Zabbix, SolarWinds, Wireshark, Nagios) for network diagnostics.
• Knowledge of structured cabling and related standards.
• Experience with log management system for analyzing and resolving issues.
• Strong analytical skills to diagnose issues quickly and implement effective solutions.
• Excellent verbal and written communication skills for effective collaboration with team members and stakeholders.
• Ability to work effectively within a team-oriented environment while also being self-directed.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Windows Server, Architecture, Automation, Kubernetes, Python, DevOps, Oracle, Linux

ประเภทงาน:

งานประจำ

• Develop and maintain technical security hardening baselines for all major platforms Windows Server, RHEL/Ubuntu, databases (Oracle, MSSQL, PostgreSQL), and cloud services across GCP, Azure, AWS.
• Translate security architecture decisions into implementable standards documents with clear acceptance criteria, configuration examples, and validation scripts.
• Run proof-of-concept testing for new security controls and technologies, documenting performance impact, integration requirements, and operational considerations.
• Build and maintain automated compliance scanning ensuring hardening baselines are continuously validated against deployed configurations using tools like Tenable, Qualys, or cloud-native benchmarks.
• Conduct technical security configuration reviews for new infrastructure deployments, cloud landing zones, and major application releases before go-live.
• Manage the security standards lifecycle regular reviews, version control, exception management, and sunset processes for deprecated standards.
• Partner with infrastructure and DevOps teams to embed security baselines into golden images, Terraform modules, and CI/CD templates.
• Produce technical testing reports for firewall rule reviews, network segmentation validation, and access control configuration assessments.
• Maintain a standards adoption dashboard tracking which teams have implemented which baselines and where gaps exist.
• TECHNICAL REQUIREMENTS.
• Hardening frameworks: CIS Benchmarks (Windows, Linux, cloud), NIST SP 800-123, vendor-specific security guides.
• Scanning and compliance: Tenable Nessus/Tenable.io, Qualys VMDR, cloud-native compliance tools.
• Operating systems: Windows Server 2016/2019/2022, RHEL 8/9, Ubuntu deep configuration knowledge.
• Cloud platforms: GCP, Azure, AWS security configuration and baseline management at the service level.
• Scripting: PowerShell, Bash, Python for compliance validation, automated checks, and reporting.
• IaC familiarity: Terraform, Ansible understanding security integration points.
• MUST-HAVE REQUIREMENTS.
• These are non-negotiable. If you do not meet all of these, this role is not the right fit.
• 5+ years in information security with hands-on experience in infrastructure hardening, security configuration, and technical standards development.
• Deep knowledge of CIS Benchmarks or DISA STIGs you've implemented these on real systems, not just read the PDFs.
• Hands-on experience with at least two: Windows Server hardening, Linux hardening, database security configuration, or cloud security baselines.
• Experience with vulnerability scanning and compliance tools Tenable, Qualys, or cloud-native equivalents (AWS Config, Azure Policy, GCP Security Health Analytics).
• Ability to write clear technical documentation that infrastructure teams can implement without hand-holding.
• Working proficiency in scripting (PowerShell, Bash, or Python) for configuration validation and automation.
• NICE-TO-HAVE.
• Experience with infrastructure-as-code security writing security-hardened Terraform modules or Ansible playbooks.
• Familiarity with container and Kubernetes security hardening (CIS Kubernetes Benchmark, pod security standards).
• CompTIA Security+, CIS Benchmarks certification, or relevant cloud security certifications (AZ-500, GCP Professional Cloud Security Engineer).
• Experience in retail or high-availability environments where security hardening must balance with uptime requirements.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Good Communication Skills, Teamwork, Linux, English

ประเภทงาน:

งานประจำ

• Respond Quickly: Provide a fast response to service issues and reporting needs.
• Collaborate: Work with the team to build an IT infrastructure for the Dealer Management System that meets all requirements.
• Maintain Operations: Manage the IT infrastructure to keep the system running smoothly every day.
• Troubleshoot: Identify and resolve the root causes of system problems to prevent recurrence.
• Document: Understand system requirements to create and update documentation for the IT infrastructure.
• Communicate: Coordinate with IT users and system owners to ensure the Dealer Management System meets standard requirements.
• Resolve Issues: Work with others to solve problems permanently.
• Provide and Recommend: Suggest infrastructure and new technology solutions to improve system performance, security and scalability.
• Technical Skills.
• Has a skill or knowledge in Cloud environment (Azure Cloud is preferred).
• Infrastructure Server operations and configuration changes for server operating systems including Windows or Linux, network requirements, and system configuration.
• Basic knowledge for Web service, Database services, reporting services and network.
• Web applications with Database systems environment (implementation, configuration, maintenance, restoration, system migration and system design) as a preference.
• Soft Skills.
• Able to work under pressure and in flexible times (Must have).
• Positive attitude.
• High responsibility.
• Good collaboration.
• Fast learning.
• Creativity in your idea.
• Service mind/Willing support.
• Open mind.
• Teamwork.
• Additional qualifications.
• Has skill or knowledge in Dealer management systems (implementation, configuration, maintenance, restoration, system migration and system design) as an advantage.
• Bachelor's degree in computer engineering or related fields.
• Have experience with Azure cloud environment (special consideration).
• At least 1-2 years experience in handling web applications and database software or related IT positions.
• Good communication and presentation.
• Good communication skills, both verbal and written in English.

ทักษะ:

Mechanical Engineering, Problem Solving, Teamwork

ประเภทงาน:

งานประจำ

• You'll be part of the Component Quality & Technology (CQT) within the Global Supplier Management (GSM) organization in Cisco's Supply Chain Organization. CQT is a key hub of technical innovation in Cisco. Members of the organization focus on evaluating and developing new technologies to enable sustained product differentiation. You will be a part of a diverse team that seamlessly blends different levels of expertise in several areas of semiconductor and systems design combining traditional knowledge with groundbreaking data analytics techniques to tackle increasingly sophisticated ...
• We are looking for a highly motivated professional with a strong background in Printed Circuit Boards (PCB) to join our team. In this role, you will collaborate with various Cisco teams and industry partners to help develop next-generation PCB solutions and ensure these solutions meet Cisco's high standards.
• Partner with Cisco development engineers, commodity teams, and suppliers to create innovative PCB solutions.
• Contribute to the development of PCB commodity strategy.
• Participate in the supplier selection process. Assess and qualify PCB suppliers. Take part in technical and process audits of suppliers as needed.
• Lead PCB failure analysis and drive containment, corrective actions, and risk assessment.
• Work closely with manufacturing and engineering teams to resolve complex technical issues.
• Collaborate with cross-functional teams across the organization. Effectively communicate complex technical concepts and solutions.
• Possess Engineering/Chemistry/Material degree or equivalent, plus 10+ years PCB manufacturing experience.
• Solid understanding and direct experience in PCB design specifications and requirements, qualification, manufacturing fabrication and test, coupled with familiarity of materials (laminates and resins) and reliability knowledge and experience.
• Competency in failure analysis techniques such as FMEA, 8D/Corrective Action, Fishbone IFD, Cause and Effect Analysis, Design of Experiments (DOE), and risk assessment.
• Experienced in managing supplier relationships and implementing corrective actions and rigorous quality control measures to ensure product standards and reliability are consistently met.
• Strong problem solving and conflict resolution skills along with customer focus, decision-making, influencing and ability to meet deadlines.
• Familiarity with key areas of the interconnect design including Mechanical Engineering, Manufacturing, Signal Integrity.
• Lead multiple technical projects and manage day-to-day work while also focusing on long term goals.
• Focused on teamwork and collaboration, participating in and leading cross organizational projects.
• Why Cisco?.
• At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
• We are Cisco, and our power starts with you.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Project Management, Automation

ประเภทงาน:

งานประจำ

• Deliver large-scale digital transformation programs/projects with strong governance, quality, and measurable outcomes.
• Own program/project management discipline (scope, plan, RAID, dependencies, budget oversight, steering cadence, and executive reporting).
• Lead multi-vendor management (SOW, milestones, quality gates, change control, acceptance, and handover).
• Co-own Technology Excellence and ensure consistent integration/connectivity using ISA-95 aligned principles.
• Lead OT Network and OT Cybersecurity delivery to achieve secure, resilient, and audit-ready operations.
• IT and OT Infrastructure Project Management.
• Provide technical leadership and delivery governance for machine automation and Industrial Control Systems (ICS), with strong hands-on understanding of Siemens and Rockwell PLC ecosystems (hardware, architecture, and engineering lifecycle).
• Define and enforce automation engineering standards and deliverables, including: control narratives/functional descriptions, IO & instrument lists, signal mapping, PLC software standards (structure/naming/version control/backup-restore), HMI/SCADA standards (tag structure, screen standards, alarm philosophy, role-based access/security).
• Lead or govern automation lifecycle execution (directly or through integrators) design reviews, interface definition, FAT/SAT planning and execution, commissioning strategy, punch list management, go-live readiness, troubleshooting and stabilization support.
• Lead workstreams for MES/MOM integration, centralized SCADA, and process historian from requirements to deployment and operational handover.
• Deployment & cutover plan, commissioning/FAT-SAT evidence (where applicable), BAU support model and documentation set.
• Provide technical leadership and delivery governance for machine automation and Industrial Control Systems (ICS), with strong hands-on understanding of Siemens and Rockwell PLC ecosystems (hardware, architecture, and engineering lifecycle).
• Govern and coordinate implementation of OT security controls (delivered by internal teams/vendors), including asset inventory coverage, access control/identity, secure remote access, patch/vulnerability management, backup/restore testing, logging/monitoring, and incident response readiness.
• Manage OT network/cyber vendors and partners: align SOW, milestones, quality gates, acceptance criteria, and handover; ensure documentation and support model are in place.
• Large-Scale Project / Program & Vendor Management.
• Lead large-scale transformation delivery across operations, owning the full lifecycle: scope, planning, governance cadence, RAID management, dependency management, resource coordination, vendor/partner management, and benefits realization.
• Manage vendors/partners (where applicable): define scope of work, align deliverables, control timelines/quality, manage issues/risks, and ensure smooth handover to operations.
• Drive cross-functional execution with Operations, Quality, Maintenance, Engineering, IT/OT, Data/Analytics, and external partners to ensure outcomes are delivered not just designed.
• Establish program governance: steering routines, decision logs, status reporting, change control, and readiness gates.
• Ensure BAU readiness: operating model updates, SOP/standard work updates, training plans, hypercare, and sustainment mechanisms.
• Change Management & Adoption.
• Lead adoption planning and execution: stakeholder alignment, communication, training, resistance management, reinforcement routines.
• Track adoption and sustainment post go-live; trigger corrective actions when adherence/performance drifts.
• Critical Experiences.
• Education: Bachelor's degree in Electrical/Electronic Engineering, Automation/Control, Mechatronics, Computer Engineering, or related field (Master's preferred).
• 5-6 years experience in IT, Digital Manufacturing, Automation Transformation with exposure to MES/MOM, SCADA, historian, PLC/ICS, and industrial connectivity.
• Proven experience leading large-scale or multi-site programs/projects with cross-functional stakeholders and structured governance.
• Strong experience in multi-vendor management with acceptance-driven delivery and controlled change management.
• Solid experience with IT/OT convergence and industrial network/connectivity patterns; understanding of ISA-95 alignment is strongly preferred.
• Demonstrated capability to define or govern OT cybersecurity resilience aligned to ISO 27001 / IEC 62443 (risk-based control approach).
• Strong stakeholder influence and communication ability able to bridge executive strategy and plant execution.
• Strong understanding of the digital manufacturing stack: PLC/ICS, SCADA, historian, MES/MOM integration, and OT data fundamentals.
• Strong knowledge of industrial protocols/interfaces: OPC UA, Modbus, Profibus/Profinite, TCP/IP, 4-20 mA, HART, Fieldbus.
• Strong knowledge of OT security governance and controls; familiarity with ISO 27001 and IEC 62443 is required.
• Strong vendor/partner management capability (SOW, quality gates, acceptance criteria, CR control, and handover).
• Excellent communication, stakeholder management, and structured problem-solving mindset.
• Industry & Project Management Background: Strong project management background with experience in Banking, Manufacturing, Retail, or related industries; able to lead cross-functional delivery in complex organizations.
• Large-Scale Delivery Experience: Proven experience leading or delivering projects with budget of THB 20M+ and managing 100+ stakeholders, including senior leadership engagement and cross-department coordination.
• Structured Thinking: Demonstrated systematic and logical thinking, strong analytical capability, and structured problem-solving mindset.
• Stakeholder & Change Management: Excellent communication and stakeholder management skills, with strong experience driving change management and adoption across multi-level teams.
• Project/Program Management Capability: Strong governance and execution discipline (scope, planning, RAID, dependency management, benefits realization); vendor management experience is a plus.

ทักษะ:

CompTIA Security+

ประเภทงาน:

งานประจำ

• Security Analyst (SOC), Monitoring and analysis of cyber security events with the use of security tools.
• Escalating significant security incidents and conducting cyber investigations.
• Collaborating with engineering, security, and management teams on issue resolution and reporting.
• Managing operational tasks according to service level agreements (SLAs).
• Operating on a 24/7 rotating schedule with 12-hour daily shifts.
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related fields.
• Fresh graduates are welcome to apply.
• Some experience in technical analysis of computer system, network, email headers, links, and attachments.
• Ability to identify malicious emails and execute protective remediation techniques.
• Strong analytical and problem-solving capabilities.
• Knowledge of SIEM, Network Security, Application Security, Data Security, and Endpoint/User Security.
• Team-oriented approach with strong work ethic.
• High sense of responsibility and punctuality.
• Discretion and perseverance.
• CompTIA Security+, Network+, or CySA+ credentials provide competitive advantage.

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Procurement, Negotiation, Budgeting

ประเภทงาน:

งานประจำ

• Develop and execute strategic plans.
• (for end-to-end IT asset management covering computers, notebooks, mobile devices, printers, and network equipment) that match with the business requirement and generate the Sales Opportunity.
• Develop Sourcing strategies.
• to identify reliable suppliers, contractors, and service providers. and plan to serve business needs and monitor actual performance.
• Oversee and approve IT hardware procurement,.
• ensuring alignment with technical specifications, business value, and corporate IT standards.
• Lead vendor and supplier negotiations., managing pricing, delivery quality, and post-sale support to ensure optimal performance and value.
• Plan and manage leasing and procurement contracts.
• (Procurement Planning & Contract Management) to support budgeting and operational needs.
• Provide technical consultation.
• on equipment specifications and collaborate with Infrastructure and Security teams to ensure compliance with safety and IT standards.
• Supervise IT Support / Helpdesk operations., including setting SLAs and implementing service improvement initiatives to enhance user satisfaction.
• Maintain and govern the Asset Inventory System., ensuring asset records are accurate and up to date, and establish standards for regular asset audits.
• Support and deliver analytical reports.
• on budget utilization, asset performance, cost-saving opportunities, and usage trends for management decision-making.
• Lead and develop the IT Support and Asset Management team., ensuring high service performance and continuous capability growth aligned with organizational goals.
• Excellent negotiation skills with a proven track record of closing deals, Leadership mindset with a hands-on, proactive approach, Build and maintain strong relationships with clients, partners, and stakeholders, Facilitate effective communication across Team to ensure production continuity.
• Job Qualifications.
• Bachelor's or Master's degree in Information Technology, Computer Engineering, Business Administration, or related fields.
• Minimum of.
• 7 years of experience.
• in IT Asset Management, IT Procurement, or Infrastructure Support, with at least.
• 3 years in a supervisory or managerial role.
• Strong understanding of.
• IT hardware specifications., licensing models, and lifecycle management (PCs, servers, mobile devices, printers, etc.).
• Proven experience in.
• vendor negotiation and contract management., including leasing and procurement planning.
• Familiarity with.
• ITIL framework., IT support best practices, and service-level agreement (SLA) management.
• Knowledge of.
• IT security standards.
• and ability to collaborate effectively with Infrastructure and Security teams.
• Hands-on experience with.
• Asset Management Systems.
• (e.g., ServiceNow, Freshservice, Lansweeper, or equivalent).
• Analytical mindset with ability to create and interpret.
• budget reports, usage trends, and cost optimization metrics.
• Strong leadership, team development, and cross-functional collaboration skills.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Software Development, Architecture, Automation, Kubernetes, TypeScript, Docker, DevOps, Golang

ประเภทงาน:

งานประจำ

• We are seeking a highly skilled and motivated DevSecOps Engineer to join our team. The ideal candidate will have extensive experience in building, deploying, and maintaining applications and infrastructure in a fast-paced environment. You will collaborate with software developers to manage code releases, streamline CI/CD processes, and ensure the scalability and reliability of our systems.
• Infrastructure as Code (IaC): Develop and manage infrastructure using tools like AWS CDK, Terraform, CloudFormation, or Ansible to ensure consistent and scalable infras ...
• Containerization: Manage containerized environments using Docker, Kubernetes, or similar platforms to simplify application deployment and scaling.
• CI/CD Pipeline Management: Design, implement, and maintain continuous integration (CI) and continuous delivery (CD) pipelines to automate and streamline software delivery processes.
• Cloud Infrastructure: Maintain and optimize cloud-based environments such as AWS or Google Cloud, ensuring high availability, security, and performance.
• Monitoring & Logging: Implement monitoring and alerting systems (using tools like Prometheus, Grafana, etc.) to ensure high availability, fault tolerance, and performance across applications and infrastructure.
• Automation & Scripting: Automate routine tasks using scripting languages such as TypeScript, Golang or Bash to reduce manual intervention and enhance productivity.
• Collaboration: Work closely with development to ensure seamless integration, quick resolution of issues, and faster deployment cycles.
• Security & Compliance: Implement best practices for securing infrastructure, data, and applications. Ensure compliance with company policies and regulatory requirements.
• Performance Optimization: Continuously monitor system performance, identifying bottlenecks and improving system performance and scalability.
• Disaster Recovery: Develop and maintain backup, disaster recovery, and business continuity plans to ensure system resilience.
• Experience: 2+ years of experience in DevSecOps or related positions.
• Education: Bachelor's degree in Computer Engineer, Computer Science, Information Technology, or related field (or equivalent work experience).
• CI/CD Tools: Hands-on experience with CI/CD tools such as GitHub Action or ArgoCD.
• Scripting & Automation: Proficiency in scripting languages like TypeScript, Golang, or Bash for automating tasks.
• Cloud Platforms: Strong experience with cloud platforms (AWS, Google Cloud) and their services, including networking, security, and compute resources.
• Infrastructure as Code (IaC): Experience with IaC tools like CDK, CloudFormation, Terraform, or Ansible for automated infrastructure management.
• Containerization: Proficiency in Docker and container orchestration platforms like Kubernetes.
• Version Control: Expertise with Git and version control best practices.
• Monitoring & Logging Tools: Familiarity with tools such as Prometheus, Grafana, Grafana Loki, ELK Stack, or similar for monitoring and logging.
• Networking: Understanding of network protocols, firewalls, load balancing, dns and security practices.
• Strong problem-solving and troubleshooting skills to diagnose and resolve production issues.
• Knowledge of agile methodologies and the software development lifecycle (SDLC).
• Ability to work collaboratively in cross-functional teams and communicate effectively with non-technical stakeholders.
• Experience with microservices architecture and related deployment practices.
• AWS Certified DevOps Engineer, or similar certifications.
• Certified Kubernetes Administrator (CKA) or Kubernetes-related certifications.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Network Infrastructure, System Administration, Procurement, Purchasing, English

ประเภทงาน:

งานประจำ

• We are looking for an IT Support Officer to join PULSE SILOM CO., LTD. in Bangkok. This is a full-time position based in Bangrak, Bangkok.
• In this role, you will be responsible for maintaining and supporting the company's IT infrastructure, including computer systems, networks, software, IT equipment, and related technologies. You will provide technical support to users across all branches, troubleshoot IT issues, coordinate with external vendors, and continuously improve IT processes to ensure smooth and efficient business operations.
• Provide technical support for hardware, software, network infrastructure, and IT equipment, assisting users both remotely and on-site.
• Install, configure, and maintain computers, office phones, printers, Microsoft 365, user accounts, internet services, and network devices to ensure all equipment is fully operational.
• Maintain the company's IT systems, including websites, CCTV systems, LED displays, access control systems, and access permissions for employees and executives.
• Manage user accounts, system access, software licenses, data backup, antivirus, and IT security in accordance with company policies.
• Coordinate with external vendors and support IT procurement activities, including obtaining quotations, comparing vendors, purchasing equipment, and following up on service delivery.
• Maintain IT asset inventory, oversee equipment allocation and returns, and ensure proper asset management.
• Prepare IT reports, maintain documentation, and develop or improve Standard Operating Procedures (SOPs) and other technical documents.
• Support IT projects and perform other duties assigned by the supervisor.
• What we're looking for.
• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• At least 2-3 years of experience in IT Support, Help Desk, System Administration, or a related role.
• Strong knowledge of Windows OS, Microsoft 365, Active Directory, computer hardware, software installation, and basic network troubleshooting.
• Experience supporting routers, switches, Wi-Fi, printers, CCTV systems, and other IT infrastructure.
• Good understanding of user access management, system backup, antivirus, patch management, and software license administration.
• Experience with cloud services, Google Workspace, or website administration will be an advantage.
• Able to communicate in English and read technical documentation, as well as write basic emails and reports in English.
• Strong analytical, problem-solving, communication, and coordination skills.
• Responsible, detail-oriented, and able to manage multiple tasks effectively.
• Apply Now & Join Our Team!.
• If you are passionate about technology, enjoy solving IT challenges, and are committed to providing excellent IT support, we would love to hear from you. Please submit your CV and any relevant certifications to join PULSE SILOM CO., LTD.

ทักษะ:

Product Development, Product Design

ประเภทงาน:

งานประจำ

• Lead and program manage the development and release to manufacturing of creative silicon photonics products. The NPPM is responsible for handling the product lifecycle from pre-concept commit to FCS. You will partner with Optics BUs, PLM, and Engineering and will lead a cross functional team from Cisco Optics Operations to deliver optical transceiver modules. You will be accountable to meet time to market requirements, product cost targets, yield goals, and volume ramp plans.
• Your Impact.
• As part of the NPI team in Optics Operations, the NPPM partners with the Optics BU, PLM, Engineering, and Operations functions, Contract Manufactures. You will work with a cross-functional team in Optics Operations and will partner with Supply Chain Operations functions, including Global Sourcing and Technology & Quality.
• Who You Are.
• Extraordinary program management skills.
• Deep experience in leading cross-functional teams to achieve results by identifying and aligning to shared goals, priorities, and dedications. Able to hold peers, partners, and yourself accountable.
• Understanding of optical product design and development methodologies.
• Understanding of silicon photonics technology.
• Strong analytical skills and ability to lead teams to solve complex technical and business problems.
• Ability to influence key partners, senior leaders, and external partners.
• Bachelor's degree and 5 plus years minimum experience in supply chain, manufacturing, or product development.
• Experience working on new product introductions with manufacturers, suppliers, and product development teams.
• Preferred Qualifications.
• PMP Certification.
• Why Cisco?.
• At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
• We are Cisco, and our power starts with you.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Project Management

ประเภทงาน:

งานประจำ

• Own end-to-end incident and request ticket management, including support and escalation processes, working with regional application teams and local IT to resolve issues promptly.
• Ensure high performance across all service processes through accurate reporting, trend analysis and continuous improvement activities.
• Take ownership of major incidents alongside the Major Incident Manager, coordinating resolving parties, communicating with stakeholders and conducting post-incident rev ...
• Monitor, control and support service delivery by ensuring systems, methodologies and procedures are in place. Define and report on key metrics and KPIs.
• Be accountable for service quality and performance, ensuring future demand from growth and projects is factored into capacity plans.
• Proactively identify recurring issues and improvement opportunities, driving service improvement plans through to completion to maintain high user satisfaction.
• Project Delivery.
• Act as in-country delivery manager for infrastructure projects, including new site establishment, renovation and relocation.
• Coordinate with internal and third-party teams to ensure projects are delivered on scope, on time and within budget.
• Advise on vendor quotations, budgets and alternative solutions for infrastructure initiatives in line with global and regional standards.
• Assess the service impact of upcoming projects, working with project teams to minimize disruption and ensure operational readiness before, during and after delivery.
• Act as the local point of contact between global/regional project teams and local business stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
• Budgetary and Performance.
• Manage and monitor the market's service delivery budget for infrastructure and service management, ensuring spending is tracked, justified and aligned with business priorities.
• Identify cost-effective opportunities to protect and improve services, working with internal and third-party teams to follow through on agreed actions.
• Provide inputs to regional Tech team to support regional budgetary planning and performance reporting.
• Governance, Security and Compliance.
• Lead the remediation of security risks identified by internal and external parties, communicating potential risks to local business management and escalating as needed.
• Coordinate data protection awareness initiatives with local business management to strengthen security culture.
• Review change execution and results impacting the market, understand the impact of failed changes and suggest improvements to avoid unnecessary business disruption.
• Respond to auditor requests for service delivery information during internal and external audits, and follow up on findings in a timely manner.
• Manage and maintain IT hardware and software asset inventory, ensuring records are accurate and up to date.
• Establish and enforce asset management controls, including tracking, regular audits and incident procedures to prevent loss and ensure timely investigation and resolution when asset discrepancies occur.
• Stakeholder Management.
• Build and maintain relationships with internal users and business stakeholders to discuss service levels and identify improvement opportunities.
• Liaise with internal and external delivery and support partners to ensure the health of local and regional applications and provide timely support.
• You Are Energised By.
• Partnering closely with business stakeholders across the organization and working in a highly collaborative environment.
• Exploring new technology, AI and data to improve IT service management processes and standards.
• Being part of a culture that values listening, co-creation, inclusiveness, user-centricity and agility in designing solutions.
• Having the opportunity to drive value in areas where you excel, with the support to grow and be at your best.
• What You Will Bring.
• At least 8 years of hands-on experience in service delivery management, covering production infrastructure and application support, within a multinational or retail environment is preferable.
• Degree in Computer Engineering, Computer Science, Information Technology or a related technical discipline.
• ITIL Foundation certified (Intermediate or Expert level preferred). PMP certification is a plus.
• Solid experience across the IT Service Management lifecycle, including Service Strategy, Service Design, Service Operation (Incident, Problem and Change Management) and Continual Service Improvement.
• Working knowledge of end user devices, network, server, access points, video conferencing and security technologies, with an interest in following evolving technology trends.
• Proven ability to manage IT services, projects, vendors and budgets in parallel, balancing competing priorities and delivering results under pressure.
• Practical, solutions-oriented approach to problem-solving with a proactive and positive "can-do" attitude.
• Organized, self-motivated and adaptable, with the confidence to work independently, the drive to learn quickly, and a flexible approach to working hours to meet business needs.
• Knowledge or experience in data protection and DPO responsibilities is an advantage.
• Experience managing vendors and budgets.
• What Chanel can offer you.
• Immerse yourself in the heritage, creativity, and evolution of one of the world's most iconic luxury brands.
• Collaborate with diverse teams and leaders across functions, markets, and regions.
• Be part of an inclusive culture that values innovation, entrepreneurship, and leadership.
• Access world-class development opportunities, resources, and support to accelerate your growth and impact.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel._.