เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• The team works closely with product teams, local operations, customer service team and country PMs, addressing diverse requests and insights to create better-integrated solutions. With a focus on cross-cultural collaboration, we are part of a larger Design Studio that includes research, product, writing, enabling a holistic and innovative approach to problem-solving..
• We are seeking a talented UX/UI Designer to join our Thailand team and drive impactful user experiences in the logistics domain across Southeast Asia. You will particip ...
• Manage and optimize the end-to-end operations experience, ensuring smooth and efficient processes for many user types within logistic sector.
• Develop ideas, strategies, and solutions to address user pain points and enhance satisfaction.
• Collaborate with internal designers and cross-functional teams, including product, operations, and technology, to align on goals and drive initiatives for continuous improvement.
• Create user flows, wireframes, prototypes, and high-fidelity designs that adhere to usability best practices.
• In certain project scenarios, when implementing new features, collaborate with the product team to conduct targeted research and gather valuable insights from local operators at facilities in Thailand.
• Drive initiatives focused on continuous improvement and adapting to market needs..
• Education Level: Bachelor s degree or higher in Design, Human-Computer Interaction, or a related field.
• At least 3 years of professional experience in UX/UI design or a related field.
• Strong expertise in UX/UI design principles, interaction design, and visual design.
• Proficiency in English, both written and verbal, is crucial, as effective communication and collaboration with teams across Southeast Asia are integral to the role.
• Proficiency in design tools: Figma, Adobe.
• Able to translate insights into actionable designs, incorporating feedback into iterative design processes.
• Ability to create user flows, wireframes, prototypes, and high-fidelity mockups.
• Strong communication skills to convey ideas clearly and collaborate with cross-functional teams.
• Effective teamwork abilities in a cross-cultural and dynamic environment.
• Self-management skills, including time management and the ability to prioritize tasks in a fast-paced setting.

ทักษะ:

Usability Testing, Product Design, English

ประเภทงาน:

งานประจำ

• Lead global UX research activities to uncover actionable insights and inform product strategy.
• Develop personas, customer journey maps, and conduct usability testing to refine product design.
• Collaborate with designers and stakeholders to ensure research findings are translated into product features.
• Design and conduct rigorous and reliable research studies, providing both qualitative and quantitative data.
• Present findings and strategic recommendations to influence product direction and design decisions.
• Contribute to define, implement and document global UX Research standards, procedures and tools.
• What you bringBachelor's or Master's degree in User Experience Design, Interaction Design, or a related field.
• Proven experience in UX research, with a strong portfolio demonstrating a range of research methodologies and their impact on product design.
• Minimum of five (5) years of experience in UX research or a related field.
• Experience working in agile organizations and teams strongly preferred.
• Advanced degree in Cultural Anthropology, Organizational Psychology, Sociology, HCI, or a similar discipline.
• Strong analytical skills and the ability to present findings clearly and compellingly.
• Experience with a range of research methodologies and tools.
• Proficiency in cutting-edge technologies and their impact on creating, deploying, and evaluating high-performance digital experiences.
• Excellent communication and collaboration skills.
• Excellent English skills, both spoken and written.
• What we offerWe offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• Work from home allowance.
• In recognition of the evolving work landscape, our company is proud to provide a work-from-home allowance to our employees.
• We nurture the well-being of our employees and their cherished families. We extend our care beyond their professional lives by providing comprehensive health insurance that encompasses not only our employees but also their loved ones.
• 59986 | IT& Tech Engineering | Professional | PG10 | Allianz Technology | Full-Time | Permanent

ทักษะ:

Usability Testing

ประเภทงาน:

งานประจำ

• Governs all designs and direction to ensure intuitive & innovative solution and drive consistency following established design principles, guidelines & patterns for all Krungsri Mobile app s squads.
• Leads and executes experience activities, results and artifacts, including customer journey maps and personas, empathy maps, service design blueprints, content strategy, information architectures, experience ecosystem maps, storyboards, and aspirational experience narratives.
• Team up with User Researchers and CX to maintain consistency for all Krungsri s touchpoints.
• Assesses and optimizes the performance of new and existing features by conducting/participating usability testing and interpreting analytic data.
• Identify emerging opportunities for improving the user experience of core journeys in the mobile app.
• Identify the root causes of wider customer experience issues and help teams tackle them.
• Using your holistic view of the whole application to bridges between different parts of the sub-module on Application to create seamless experience for the customer.
• Bachelor's degree in marketing, communications, advertising, Business management, Business Administration, or in a related field preferred.
• At least 5 years' experience as a customer experience specialist, or a similar customer support role on the Mobile application.
• Extensive experience in gathering and interpreting customer experience information.
• Solid knowledge of online customer engagement platforms and channels.
• Great organizational and time management abilities.
• Superb communication, collaboration, and problem-solving skill.
• Satay connected with KRUNGRI CAREER at:FB: Krungsri Career (http://bit.ly/FacebookKrungsriCareer)LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer)Talent Acquisition DepartmentBank of Ayudhya Public Company Limited1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Research

ประเภทงาน:

งานประจำ

• Partner with product and business teams to research, design, and prototype new user experiences.
• Create digital solutions that address customer needs and achieve business objectives.
• Perform user research to understand user needs and validate proposed solutions.
• Participate in internal projects to improve the effectiveness and efficiency of the UX design team.
• Thai citizens (fluent Thai speaker) only.
• 3+ years of product design experience, with an emphasis on mobile UX design.
• Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
• An understanding of user-centric principles, human-computer interaction, psychology, and usability.
• A talent for articulating ideas and presenting your work.
• Fluency with industry-standard design tools (We use Figma).
• Experience mentoring and upskilling other designers.
• Very comfortable with speaking up, asking questions, and receiving feedback.
• Experience using Design Thinking (or similar design methodology) preferred.
• Able to handle multiple projects and tasks simultaneously.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ทักษะ:

Creative Writing, Content Creator, English, Thai

ประเภทงาน:

งานประจำ

• ผลิตงานเขียนและพัฒนาเนื้อหาที่เกี่ยวข้องกับธุรกิจ เศรษฐกิจ และการพัฒนาตนเองของผู้นำ ในรูปแบบบทความ รายงาน สคริปต์สำหรับวิดีโอ และสรุปสาระสำคัญจากการสัมภาษณ์.
• วิเคราะห์ข้อมูล เพื่อให้ได้เนื้อหาที่ถูกต้อง และอ้างอิงแหล่งข้อมูลที่เชื่อถือได้.
• ปรับแต่งสไตล์การเขียนให้เหมาะสมกับแพลตฟอร์มต่างๆ เช่น บทความบนเว็บไซต์ โพสต์โซเชียลมีเดีย และสคริปต์วิดีโอ.
• ร่วมวางแผนแนวทางเนื้อหากับทีมงาน เพื่อให้เนื้อหามีความต่อเนื่อง สอดคล้องกับภาพรวมของ The Secret Sauce และดึงดูดกลุ่มเป้าหมาย.
• มีส่วนร่วมในการสัมภาษณ์และสรุปสาระสำคัญจากผู้เชี่ยวชาญ นักธุรกิจ และแขกรับเชิญ เพื่อนำมาถ่ายทอดเป็นเนื้อหาที่เข้าใจง่าย.
• ประสานงานกับหน่วยงานภายในและภายนอก เพื่อให้ได้เนื้อหาที่สมบูรณ์และตรงตามเป้าหมายของแพลตฟอร์ม.
• ติดตามผลและปรับปรุงเนื้อหาจากฟีดแบ็กของผู้ชมและแนวโน้มของตลาด.
• ปริญญาตรีทุกสาขา.
• มีความเข้าใจเรื่องธุรกิจ เศรษฐกิจ และการพัฒนาตนเองของผู้นำ.
• มีทักษะการเขียน การวิเคราะห์ และการเรียบเรียงเนื้อหา ให้ระชับและน่าสนใจ.
• มีประสบการณ์หรือความสามารถในการวิจัยข้อมูลทางธุรกิจ เศรษฐกิจ และแนวโน้มตลาด.
• สามารถเขียนเนื้อหาให้เหมาะสมกับแพลตฟอร์มต่างๆ เช่น เว็บไซต์ บทความโซเชียลมีเดีย และสคริปต์วิดีโอ.
• มีทักษะด้าน Storytelling และ Content Strategy ในการเล่าเรื่องที่กระตุ้นความสนใจของกลุ่มเป้าหมาย.
• มีความสามารถด้านภาษาอังกฤษในระดับดี สามารถอ่าน วิเคราะห์ และถอดความข้อมูลจากแหล่งต่างประเทศได้.
• สามารถทำงานภายใต้ความกดดัน และมีความยืดหยุ่นในการทำงานนอกเวลาหากจำเป็น.
• หากมีประสบการณ์ด้านการเขียนบทความในสื่อธุรกิจ เศรษฐกิจ หรือการพัฒนาตนเอง จะได้รับการพิจารณาเป็นพิเศษ.

ประสบการณ์:

ไม่จำเป็นต้องมีประสบการณ์ทำงาน

ประเภทงาน:

งานประจำ

• Core Duties .
• Consumer Content Planning.
• Take the lead in industry research in the fields of beauty, home appliances, digital products, personal care and fast-moving consumer goods. Combine users' behavioral preferences and brand marketing demands to determine topic selection and content planning.
• Coordinate the Standard Operating Procedure (SOP) from topic selection and planning to implementation and operation..
• APP (Website) Operation Planning: Be responsible for core operation indicators such as conversion rate, user retention rate and Daily Active Users (DAU).
• Build a testing system, and continuously improve the conversion efficiency from content to transaction through data analysis.
• Design a conversion funnel model from public domain traffic acquisition (social media/SEO/advertisement) to private domain user precipitation, and optimize the registration conversion path.
• Build precise content to improve DAU and user Lifetime Value (LTV)..
• Team Management .
• Be responsible for the management of the content operation team, including goal decomposition, performance assessment and professional ability cultivation.
• Establish a cross-departmental collaboration mechanism with the Chinese operation support team to promote the efficient integration of resources from all parties.
• Language Proficiency: Be able to communicate fluently in both Thai and or English).
• Be familiar with online shopping, and be good at conducting research, selecting and comparing products.
• Copywriting Ability: Have more than 3 years of content operation experience.
• Social Media Operation Experience: Be familiar with Thai social media, and those with relevant experience will be preferred.
• Communication and Coordination Ability: Have excellent communication and coordination skills, and be able to cooperate efficiently with internal teams.
• E-commerce experience is preferred. It would be even better if the candidate comes from e-commerce companies such as Lazada, Shopee, Shine, etc.
• In the later stage, the candidate will lead a team of 3 - 5 people. Preference for the candidate has team - leading experience.
• The candidate should have good copywriting skills.
• Innovative Thinking and Sense of Responsibility: Possess innovative thinking and a strong sense of responsibility, and be able to respond flexibly in a rapidly changing market environment.