เงื่อนไขการค้นหา

ทักษะ:

Compliance, Social media

ประเภทงาน:

งานประจำ

• Act as a true Brand Ambassador and role model (Grooming, Attitude, Tone of Voice), consistently demonstrating the brand's values and commitments (causes, sustainability, etc.).
• Provide expert makeup consultations and applications to create memorable customer experiences, leveraging beauty tech tools and storytelling.
• Maximize consultation bookings to enhance customer engagement and loyalty.
• Generate sales and achieve targets by applying the brand's selling methodology and maximizing selling opportunities through link-selling and cross-selling.
• Foster strong client relationships and long-term customer loyalty, offering VIP services through CRM tools and dedicated one-to-one consultations.
• Represent the brand(s) at local events (store activations, PR events, masterclasses).
• ACT AS A PROFICIENT BEAUTY ADVISOR AND SUPPORT THE STORE MANAGER AND DEPUTY STORE MANAGER:Ensure the proper monitoring and upkeep of Beauty Advisors' and Omni Beauty Advisors' on-counter image.
• Coach Beauty Advisors on makeup expertise and best practices.
• Master store tools (e.g., Cash Register, Time Management, Clienteling) and Beauty Tech tools (e.g., Diagnostics).
• Capture and analyze customer data both qualitatively and quantitatively for loyalty purposes, ensuring compliance with applicable data regulations.
• Handle customer objections and inquiries effectively and professionally.
• Manage Chat and Shop order processes.
• Stay updated on beauty trends, competition, and makeup innovations.
• Continuously upskill to adapt to the evolving luxury, beauty, and retail business landscape.
• ADVISE AND SELL ONLINE (IF APPLICABLE):Engage in conversational commerce, selling and consulting online via chat applications, following brand guidelines and tone of voice.
• Prepare, promote, and participate in live streaming and live shopping events (if applicable and aligned with brand strategy).
• Represent the brand as an influencer on social media (if applicable and aligned with brand strategy).
• Utilize online tools such as video consultations and chat applications.

ประสบการณ์:

8 ปีขึ้นไป

ทักษะ:

Automation, Creativity, English

ประเภทงาน:

งานประจำ

• Bachelor s degree in design, Digital Media, Visual Communication, or related field (Master s preferred or equivalent professional experience).
• 8+ years of experience in a creative leadership role within an agency, in-house studio, or digital consultancy preferably in a regional or global capacity.
• Deep expertise in design systems, creative direction, and digital storytelling across multiple mediums (web, video, brand campaigns, content platforms).
• A strong creative portfolio showcasing a mix of strategic thinking, storytelling, and visual excellence across industries.
• Proficiency in modern design tools (e.g., Adobe Creative Suite, Figma, motion tools) and familiarity with AI, automation, or UX principles is a strong plus.
• Experience leading and mentoring high-performing creative teams, including remote and hybrid environments.
• Excellent communication and presentation skills, especially when engaging executive stakeholders and non-design audiences.
• You have excellent English language skills.
• Who You'll Work With.
• You ll be part of BCG s Design Studios, a global creative powerhouse delivering design excellence for one of the world s top consulting firms. Our team includes leadership teams, creative strategists, project managers, operations, visual designers, digital experts, content creators, and motion artists all working at the intersection of business, design, and technology.
• You ll collaborate with BCG consultants, practice leaders, and other regional creatives to shape experiences that move audiences and generate business impact. Together, we craft ideas that are bold, human-centric, and distinctly BCG.
• Additional info.
• Design Studios (DS) is BCG s in-house design agency, empowering the firm with exceptional creative capabilities across the globe. We are storytellers, visual strategists, and experience designers who translate complexity into clarity. We believe design is a universal language a powerful connector between insights and action, between brands and people.
• Our team is global, diverse, and driven by purpose bringing bold ideas to life and elevating BCG s work across industries and markets. Whether we re crafting presentations, launching campaigns, or building immersive digital journeys, we do it with craft, curiosity, and collaboration.
• YOU RE GOOD AT.
• Creative leadership with a proven ability to guide teams through ambiguity and complexity.
• Driving design transformation, including scaling new capabilities like motion design, interactive storytelling, and AI-powered creativity.
• Working collaboratively with multicultural and cross-functional teams in a dynamic, fast-paced environment.
• Influencing and partnering with senior stakeholders you re equally comfortable pitching a campaign idea or dissecting a design brief.
• Leading with curiosity and a growth mindset, always seeking new ideas, tools, and ways to work.
• Balancing creative inspiration with business strategy, ensuring that every output serves both brand and consulting impact.
• Elevating internal operations through process optimization, creative quality control, and feedback systems.
• Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
• BCG is an E - Verify Employer. Click here for more information on E-Verify.