เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• Handle all incoming & outgoing documents for CS and ensure to process customer request within proper TAT.
• Sorting Type and verify the accuracy of customer s incoming documents and make outgoing call for incomplete documents.
• Coordinate with Ops-Registration team / Branch to request copy of bluebook per customer request.
• Coordinate with Ops-Application Storage to request copy of contract per customer request.
• Coordinate with Tax and Customer Repayment to request re-issue receipt, tax invoice per customer request.
• Change customer information ex. customer's billing address, registration address, telephone number, name surname or e-mail address follow by process & procedure.
• Check the accuracy of the customer data maintenance Ex. Change billing address, Change name, surname.
• Perform close job in CWC AS400 system for copy of bluebook & contract request after sending out document to customer.
• Re- issue billing & receipt and send to customer via fax, email mail per customer request.
• Update customer information from BAY.
• Coordinate and prepare required documents with relevant departments when a customer requests a legal entity conversion.
• Prepare document, check correctness for Operations Control within timeline.
• Coordinate with outsourced storage providers to manage and storage of customer documents.
• Check documents and request disposal process upon completion of the data retention period.
• Handle office supply purchasing and manage the procurement process for the Customer Service.
• For Admin Senior Staff will in-house monitoring for CS Admin & Regis Admin outbound to ensure service quality, prepare information for CS Monthly Report, withdraw consent, withdraw e-tax, e-bill per customer request.
• Education Background: Bachelor s degree in any field.
• ประสบการณ์ทำงานโดยรวม: At least 2 year Experiences in General Affair or Admin job.
• Knowledge: Have auto HP product knowledge.
• Skills: Interpersonal skill, Computer skill,Problem solving skill.