เงื่อนไขการค้นหา

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Assist in managing IT teams including infrastructure, software, and support staff.
• Plan, coordinate, and execute IT projects with clear timelines and deliverables.
• Ensure deadlines are set, tracked, and achieved across teams.
• Support and guide both technical and programming staff.
• Collaborate with senior management and cross-functional departments.
• Participate in strategic IT planning and operational improvements.
• Drive adoption of AI tools and modern technologies within the team.
• Travel to factories to oversee implementations and provide support.
• Strong English communication and interpersonal skills.
• Excellent organization and project management capabilities.
• Ability to manage people, motivate teams, and resolve conflicts.
• Solid understanding of software, coding, hardware, and networking concepts.
• Ability to manage schedules, priorities, and cross-team coordination.
• Experience using AI tools to improve workflows and productivity.
• Willingness to travel to factory locations.
• Willingness to learn new skills and be proactive in professional development.
• Additional Requirements (Enhanced for This Role).
• Strong decision-making and problem-solving abilities, especially under pressure.
• Basic to intermediate cybersecurity awareness (data protection, access control, risk).
• Good understanding of business processes and ability to align IT with business goals.
• Familiarity with project management methodologies (Agile, Scrum, or structured approaches).
• Ability to produce clear documentation, SOPs, and structured reports.
• Proven ability to manage projects and meet deadlines.
• Leadership experience with technical or IT teams.
• Ability to communicate effectively with upper management and stakeholders.
• Capability to support both infrastructure and software development teams.
• Preferred Profile.
• 5+ years of experience in IT operations or project management.
• Prior experience in a supervisory or team lead role.
• Experience in multi-site or industrial (factory) environments is a plus.
• Working hour: Working hours 08.30-16.30.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Risk Management, English, Thai

ประเภทงาน:

งานประจำ

• Define and maintain IT Infrastructure policies across the Group that address the needs of the Group in line with relevant industry standards.
• Drive and deliver change to the Group's IT Infrastructure systems, processes, and procedures by continuously analyzing and reviewing new IT Infrastructure technologies and practices based on industry best practice.
• Report to senior management on IT Infrastructure matters/incidents.
• Assist with leadership and oversight of effective information and IT Infrastructure risk management.
• Assist on development and delivery of measures and metrics to support the assessment, reporting and ongoing improvement of the IT Infrastructure strategy.
• Work closely with internal stakeholders and business units to manage changes in technology and policy that could impact productivity.
• Assist IT asset management team to ensure assets full lifetime cycle value is achieved.
• Responsible for maintaining the Groups global network, across multiple sites/time zones of IT services to meet the functional objectives of the business.
• Assist with management of on-premise and cloud services, delivery services such as Directory Services, Network, Email, Website/Application back-end, Backups and Internet Connectivity.
• Enforcing Group IT Policy and standards, conduct audits, identify trends, determine system improvements, implement change.
• Deputize for the Group IT Operations Manager.
• At least 3 years managing others in an IT environment, supporting internal servers, networks, and 3rd party cloud services.
• Excellent Microsoft Exchange, Active Directory, MS Office 365, and FortiGate knowledge.
• Demonstrate a track record of successfully leading, developing, and motivating a team.
• Good commercial acumen to ensure the development of solutions meets stakeholders needs.
• Native Thai with good English communication skills.
• RMA Group is an equal opportunity employer, with a diverse group of colleagues globally representing different cultures, backgrounds, and beliefs. Our values of Innovation, Integrity, and Endurance is embedded in what we do, and we welcome applicants who are committed to respecting diversity of thought, and in living our values on a day-to-day basis.

ทักษะ:

Enthusiastic, Automation, English, Thai

ประเภทงาน:

ฝึกงาน

• LINE MAN Wongnai is one of the fastest-growing technology companies in Thailand. We are a team of talented people working together to build a digital ecosystem that drives the country forward. By using data and AI, we create products that make a real difference in people's lives from the LINE MAN app and Wongnai POS to financial services through LINE Pay.
• We work at the point where fast-growing technology meets everyday e-commerce lifestyles, building digital infrastructure that supports 10 million users, 700,000 merchan ...
• Why this Role.
• This role re-imagines the traditional Service Desk by blending essential IT support with modern AI, automation, and robust knowledge management. As the first point of contact for our employees, you will go beyond simply fixing immediate issues; your primary goal is to elevate support efficiency, reduce manual workload, and maintain consistently excellent Customer Satisfaction (CSAT) scores.
• By joining our team, you will step into a highly collaborative, tech-savvy environment that encourages continuous learning. You will make a direct impact on the company's internal ecosystem by turning daily troubleshooting logs into structured, high-quality data for AI training. This is a unique opportunity to grow your technical foundation while pioneering AI-readiness and automated workflows at a national-scale tech company.
• Act as a responsive representative of the IT team, helping resolve hardware and software (Windows/Mac) issues for a diverse workforce via Slack, Jira, and in-person support (Walk-ins).
• Bridge the gap between human support and automation by learning how to convert common technical fixes into "How-to" articles and structuring data for AI training,.
• giving you a clear picture of how leading organizations use AI to drive and elevate support operations.
• Learn to master the use of Jira by collaborating with L2/Senior IT teams to track, update, and resolve tickets, ensuring no employee problem goes unanswered.
• Assist in creating and updating Standard Operating Procedures (SOPs) to ensure the Internal Knowledge Base is accurate and ready for both human and AI retrieval.
• Learn to design real-time dashboards in Jira to monitor ticket status, identify support trends, and analyze satisfaction data to improve the overall user journey.
• What You'll Need.
• Currently pursuing or a recent graduate with a Bachelor's degree in Information Technology, Computer Science, or a related technical field.
• Technical Troubleshooting: A basic understanding of analyzing and troubleshooting issues on Windows and macOS operating systems.
• A strong Service Mindset - you are patient, empathetic, and genuinely passionate about helping internal users solve their daily tech problems.
• Communication Skills: Good command of Thai (Verbal & Written) and some familiarity with English to effectively support and collaborate with a diverse, multi-national workforce.
• Highly organized with the ability to clearly structure data, documentation, and technical logs.
• What Sets You Apart.
• Enthusiastic about learning and observing how AI, Large Language Models (LLMs), or Virtual Agents are practically applied in a leading company to enhance Service Desk efficiency.
• You've experimented with Slack workflows, integrations, or configuring basic automation rules within ticketing platforms.
• Basic familiarity with configuring or administering tools like Google Workspace (G-Suite) or other cloud-based productivity platforms.
• A tech-savvy and curious nature, demonstrating high enthusiasm for continuously learning new tools and leveraging technology to improve workplace efficiency.

ทักษะ:

Project Management, Microsoft Office, Procurement

ประเภทงาน:

ฝึกงาน

• DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe and we're just getting started.
• As we expand into new international markets, we're looking for talented, driven individuals to join us on this exciting journey. This is more than a job it's an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.
• If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne's next chapter.
• About the Role.
• This internship is designed for university students interested in project management within large-scale construction projects.
• As an Assistant Project Manager Intern, you will support the planning, coordination, and execution of data centre construction projects, gaining hands-on experience in managing timelines, resources, and stakeholders.
• Assist in project planning, scheduling, and coordination of construction activities.
• Support tracking of project progress, milestones, and deliverables.
• Help prepare reports, presentations, and project documentation.
• Coordinate with contractors, consultants, and internal teams.
• Attend project meetings and assist in recording minutes and action items.
• Support cost tracking, procurement processes, and budget monitoring.
• Assist in identifying project risks and support mitigation planning.
• Ensure compliance with project requirements, quality standards, and safety protocols.
• Learning Outcomes.
• Gain practical exposure to project management in construction and data center environments.
• Understand project lifecycle from planning to execution.
• Develop skills in scheduling, coordination, and stakeholder management.
• Enhance analytical, communication, and organizational skills.
• Eligibility Requirements.
• Currently enrolled in a university program (Diploma or Degree) in Engineering, Construction Management, Project Management, or related field.
• Strong interest in construction project management.
• Basic understanding of project management principles is an advantage.
• Good communication and interpersonal skills.
• Organized, detail-oriented, and able to multitask.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Willingness to work on-site and adapt to a dynamic construction environment.
• Preferred Qualifications (Optional).
• Relevant coursework or prior internship in project management or construction.
• Familiarity with project management tools (e.g., MS Project, Primavera, or similar).
• Basic knowledge of construction processes and methodologies.
• What You Will Gain.
• Hands-on industry experience in a leading data centre company.
• Mentorship from experienced project managers and construction professionals.
• Opportunity to work on real-world projects.
• Potential pathway to future career opportunities.
• DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• If you're ready to grow with one of the fastest-moving companies in the data center industry, apply now and be part of our global journey.