เงื่อนไขการค้นหา

ประเภทงาน:

งานประจำ

• ตอบรับสายโทรศัพท์จากลูกค้าที่สนใจสินเชื่อรถยนต์/รถมอเตอร์ไซค์.
• ให้ข้อมูลเบื้องต้นเกี่ยวกับผลิตภัณฑ์สินเชื่อ เงื่อนไข อัตราดอกเบี้ย ระยะเวลาผ่อนชำระ และโปรโมชั่นต่างๆ.
• ให้คำแนะนำและคำปรึกษาที่ถูกต้องและรวดเร็วตามนโยบายบริษัท.
• บันทึกข้อมูลการติดต่อและความสนใจของลูกค้าลงในระบบ CRM อย่างถูกต้องและครบถ้วน.
• ส่งต่อข้อมูลลูกค้าที่มีศักยภาพ ไปยังหน่วยงานที่เกี่ยวข้องเพื่อดำเนินการขั้นตอนต่อไป.
• ติดตามผลและอัพเดทสถานะของลูกค้าในระบบ.
• ปฏิบัติงานตามคู่มือและมาตรฐานการให้บริการของบริษัทอย่างเคร่งครัด.
• รักษาความลับของข้อมูลลูกค้าและข้อมูลทางธุรกิจ..

ทักษะ:

Budgeting, English, Mandarin

ประเภทงาน:

งานประจำ

• Taiwanese English (native-level).
• US/UK English (native-level).
• Taiwanese Mandarin (native-level).
• Taiwanese Hokkien (native-level).
• Roles.
• There are two roles in this project: Agent and Customer.
• Participants will be assigned one of these roles and will read from a provided script during the recorded call.
• If you speak more than one of the languages listed above, you are welcome to participate in multiple language tasks.
• Work Scope.
• Participants will be required to do the following.
• Making short calls to an Interactive Voice Response (IVR) (dialed number, Hong Kong number) using your mobile phone. Each call should not take longer than 10 minutes.
• Scripts will be provided. Participants are expected to read your given scripts. There will be two role (Agent and customer), you are expected to read and record your assigned part only.Scripts are generated by AI. It may include sentences that don t sound natural in local speech. Participants are expected to review and adjust the scripts so they sound natural.
• The call will be automatically recorded once you dial the number. There is no need to use a separate recording device.
• Participants can record up to 40 audio minutes for each language. *Volume can be assigned as per your availability.
• More details of the task and instruction will be shared later.
• Payment Details.
• Taiwanese English: USD 24.00.
• US/UK English: USD 24.00.
• Taiwanese Mandarin: USD 24.00.
• Taiwanese Hokkien: USD 24.00.
• Important Notes.
• Only complete and quality-approved recordings will be eligible for payment..
• Telecom fee is already included in the payment.
• If you are able to participate in more than one language task, you can increase your total earnings..
• The difference is related to project budgeting and not participant qualifications.
• Payment terms are 15 working days from the billing date. PO will be issue after client approval. - Payoneer (sign up): valid for amount ofUSD10 or more. Payoneer does charge fees when transferring out of Payoneer. Check out their website at www.payoneer.com for more details. - PayPal (sign up): valid for any amount. PayPal fees are approximately 4% of the transaction value. - Wire transfer: valid for amount of USD50 or more. Wire transfer fees are typically US$2 for domestic transfers.- Local Transfer: valid for any amount (Thailand Banks only). No transaction fees are charged.
• There may be fees associated with payments that are levied by payment providers. Andovar is not responsible for fees charged by payment providers, merchant banks, intermediate banks, end-user banks or other payment services.
• Flexibility - Work from anywhere.
• Simplicity - Tasks are short and easy to follow.
• Variety - Enjoy multiple task types.
• Security - Your data is strictly protected.
• We also run additional data-collection projects, including voice recording, pair conversation recording, utterance recording and other voice and video data collection tasks. If you successfully complete this assignment, you can expect to receive more opportunities from us in the future.

ประสบการณ์:

9 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
• 9 years of experience in operations management and facilities management.
• Experience in critical facility operation management.
• Ability to communicate in English fluently to work with local and other internal stakeholders.
• Experience working in data center environments, including building and operating infrastructure.
• Experience with initiating and executing initiatives in a global environment.
• Ability to perform operational assessment and risk analysis of third-party sites.
• Ability to forecast resource requirements in a data-motivated way.
• Excellent problem-solving skills.
• Passion for operations and people management.
• As a Data Center Technical Operations Manager, you will be involved in nearly every aspect of colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, hardware operations, network infrastructure and third-party data center vendors and operators with a focus on operability, maintainability and reliability. You will represent the operations organization, and will be responsible to ensure operability, maintainability and reliability are critical criteria for Google assets.
• You will provide occasional on-call support to the global third-party data center operation, support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies. You will manage documents and trend relevant Operations and Maintenance (O&M) data and contribute to Global program initiatives. You will oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to the global standard and perform operational assessment and risk analysis of third-party party co-location facility (COLO) sites, while also supporting the site selection process through operational and technical knowledge. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
• Own COLO facility operation within an area/region, with full accountability for this area tactically and strategically.
• Keep key stakeholders informed about current work and are able to discuss strategic decisions and directions with them while coordinating the planning of critical activities.
• Analyze and de-conflict regional COLO work notification and change requests to ensure successful completion of planned and reactive maintenance within COLO sites.
• Provide technical support for mini-cluster COLO sites within a region and act as liaison between the COLO provider and cross-functional teams and stakeholders.
• Respond to critical events and alarms in accordance with contractual obligations while providing technical expertise during incidents.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Thai in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Thai.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirement: English.
• Responsibilities:Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

AutoCAD, Visio, English

ประเภทงาน:

งานประจำ

• Responsible for planning preventive maintenance schedules for the electrical system.
• Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
• 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
• 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
• To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
• Review PUE, cost saving energy and report.
• Measured Efficiency air system and record annual report.
• Responsible for implementing Electrical such as MU, TR, MDB, GEN, UPS, RECT, BATT, ATS.
• Bachelor degree of Engineering, Electrical engineering or related field.
• More than 5 years of experience in maintenance of electrical systems such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS: implement and support electrical systems in buildings or Data Centers.
• At least 1 years experience in designing electrical systems (such as RMU, TR, MDB, GEN, UPS, RECT, BATT, ATS). implement, and support for electrical systems in building.
• Able to use the program AutoCAD, Visio.
• Able to work as a team and work in and standby on call on holiday.
• Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
• Proficiency in English communication is beneficial for both reading and writing.
• Work Location: TrueIDC - Bangna Site (KM26).

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Good Communication Skills, English

ประเภทงาน:

งานประจำ

• Responsible for creating efficient schedules, processing and managing overtime and undertime.
• Support to achieve service level and efficiency targets from Work Force Management perspective.
• Real-time monitoring of service level and providing suggestions to service team.
• Work closely with team leaders to constantly monitor staff movements in line upon forecast plan.
• Implement improvement measures to ensure SLAs are well met.
• Forecast future workforce demand based on historical data, market trends, and business objectives.
• What you'll Need to SucceedFluent in both English and Thailand.
• At least 2 years experience in call center relevant industry.
• Eligibility to work full-time in Thailand.
• Good communication skills to build up effective collaboration.
• Understands the intricacies of forecasting and knows how to build a robust plan that accommodates for variation.
• Ability to work under pressure.
• Proactive and self-motivated.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Legal, Compliance, English

ประเภทงาน:

งานประจำ

• Has a deep understanding of PAH patient journey, Key customers (Physician and Nurses), external environment, and competitors of responsible territory.
• Identifies the pain points and unmet needs in the PAH patient journey at account level and partner with cross functional teams on the development, design and implementation of the solutions.
• Develops a territory & account business plan to identify opportunities and to ensure the achievement of business objectives e.g. listing plan, sales targets.
• Data-Driven Analysis and Planning: Collaborates with cross functional team to analyze both internal and external data to support business planning and implementation and capture accurate data on customer's side.
• Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to support sound clinical discussions with target HCPs.
• Implements a territory and account business plan to achieve assigned targets (both sales & qualitative).
• Coordinates with Franchise Lead and relevant Cross functional team to deploy approved promotional materials and activities; coordinates direct promotion programs.
• Complete product listing process in hospital with identified PAH centers.
• Update customer database and target segmentation continuously.
• Executes effective call plans by developing individualized and orchestrating the Omni-channel Customer Engagement (OCE) plan.
• Display professional engagement during interaction with customers and bring better health outcomes for HCPs and PAH patients.
• Successfully complete all training requirements, including product examinations.
• Tracks and monitors business plan implementation and objectives e.g. sales target, market share growth, budget management (monthly, quarterly and YTD) and prepares sales forecasting / planning.
• Maintain accurate customer call records and ensure all data entered into Veeva system.
• Reporting in timely & accurate manner.
• Works within Integrity & ensures all processes are done in compliant with company s medical-legal and compliance framework / SOP and ensures those around him/her do the same.
• Education: Bachelor s Degree in Pharmacy, Science, or related field.
• Languages: Fair command of English communication.
• Preferable at least 2 years of relevant experience in sales/customer-facing with preference in the healthcare/pharmaceutical industry.
• Experience in cardiology, pulmonology or rare disease business is preferred.
• Be able to travel, country work, after hours and occasional weekend work.
• Be able to understand customer needs and gaps with strong customer focus.
• Experience within the pharma industry in identifying patient journey, implementing customer solutions and digital innovation to address pain points and leading better healthcare outcomes are preferable.
• Strong and proactive business result focus and proven ability to provide insights that increase business growth.
• Positive attitude with growth mindset, speak-up and constructive feedback.
• Proven team player and able to work with all cross-functional teams.
• Account Management, Account Management, Account Planning, Adaptability, Business, Business Planning, Cross-Functional Collaboration, Customer Feedback Management, Customer Insights, Hospital Sales, Interpersonal Relationships, Lead Generation, Market Analysis, Market Share Analysis, Pharmaceutical Sales Training, Pulmonary Arterial Hypertension, Sales Calls, Sales Metrics, Sales Pipeline Management, Sales Presentations, Sales Process Management, Sales Territory Management, Sales Training, Stakeholder Engagement, Strategic Initiative {+ 1 more}
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Hybrid
• 05/31/2026A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R391050.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Assurance, English

ประเภทงาน:

งานประจำ

• Oversee the Knowledge Analyst and Quality Control teams to ensure accuracy, standardization, and continuous improvement of knowledge and processes.
• Lead training strategy, including onboarding and upskilling, to improve agent competency and readiness.
• Partner with the Quality Assurance team at Headquarters and Local Operations to drive quality improvement and performance stability.
• Drive engagement and culture initiatives to enhance team morale and retention.
• Strengthen cross-functional alignment and execution across support and operations teams.
• GoalsImprove agent proficiency and reduce dependency on escalations.
• Enhance quality metrics (e.g., CSAT, NPS) through capability development.
• Ensure readiness and scalability for new initiatives and market expansion.
• Build a strong and sustainable support framework.
• Commitment to excellence.
• Committed to data-driven decision-making and results-oriented.
• Clear communication skills.
• Solid knowledge of call center management tools, including monitoring skills, coaching skills, telephone systems, and other technologies.
• Ability to deliver quality results under pressure.
• Fluent in spoken and written English.
• Proficient in MS Office tools.
• Experience5+ years of experience managing and coaching contact center teams with more than 50 members.
• Understanding different cultures; an international background or experience working in an international environment is preferred.
• COPC/6 Sigma/PMP experience is preferred.
• Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ทักษะ:

English, Mandarin

ประเภทงาน:

งานประจำ

• Use the right tools to assist the local business team and provide front-line business support to overseas partners by follow the company procedures,.
• Adapt to corporate strategy adjustment and keep business knowledge updated.
• Help to solve the partner's demand in the daily operation of Trip system by telephone, email or online chat.
• Promote Trip s hotel management system to our cooperative hotels.
• Coordinate with other departments to improve the overall satisfaction of the merchant (hotel).
• Complete temporary tasks assigned by superiors.
• What you'll Need to SucceedDiploma or above, can handle the daily communication in Thai and English.
• Mandarin speaker will be a plus.
• Able to perform shift work.
• Relevant working experience in starred hotel, airline ticket counter, and call center is preferred.
• Why Trip.com Group
• We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
• What s more?Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions.
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact.
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
• Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
• Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
• Find out more job opportunities at https://careers.trip.com
• Have a good trip, and see you soon!

ประสบการณ์:

4 ปีขึ้นไป

ทักษะ:

Electrical Engineering, Mechanical Engineering, English

ประเภทงาน:

งานประจำ

• Supervise contractors who perform servicing or preventive maintenance.
• Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements.
• Perform root cause analysis for operational issues.
• Troubleshoot facility and rack level events.
• Ensure all personnel on-site follow safety protocols.
• Work on-call and a rotating schedule as needed.
• Take daily operational readings and provide metrics reporting to senior engineers.
• Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization.
• A day in the life
• The Data Center Technician will be responsible for ensuring the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or craw.
• Regularly lift and/or move up to 4o pounds; and participate in group lifts for 41 pounds or more.
• Carry objects weighing up to 40 pounds for short distances.
• Work shifts longer than eight hours in duration.
• About AWS
• Diverse Experiences
• Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship and Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• BASIC QUALIFICATIONS.
• Associates Degree or Technical Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• Fluent in English language, both written and spoken.
• 2+ working in a Data Center or Mission Critical Environment.
• PREFERRED QUALIFICATIONS.
• Bachelor s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
• 4+ years of Data Center Operation Experience.
• 2+ years with Microsoft Excel, Word, and Outlook.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Legal, Financial Analysis, Project Management, English

ประเภทงาน:

งานประจำ

• Direct and manage contract guard force to run daily data center operations.
• Handle site security incidents, escalations or any other security related issues.
• Provide after-hours on-call management support and participate in emergent, large scale event response when needed.
• Participate in re-occurring data center security audits and reviews.
• Executes established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.
• Provides input on, and may develop security methodologies, policies and procedures.
• Write reports and communicate with management on the status of physical security operations.
• Oversee new security construction or retrofit projects.
• Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements.
• Collaborate with other teams to protect AWS Data Center personnel, information and assets.
• A day in the life
• Mission: Deliver pioneering physical security by working vigorously to earn and keep customer trust; providing a safe and secure environment for our people, assets, and customer data.
• Vision: Develop exceptional security professionals, consistently apply security processes, and pioneer new technologies that effectively balance security requirements with operational needs.
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying.
• Why AWS?
• Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Inclusive Team Culture
• AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
• Mentorship & Career Growth
• We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve.
• BASIC QUALIFICATIONS.
• Extensive experience in corporate security and workplace safety, and experience designing and implementing investigative tactics including interviewing and documentation.
• Considerable knowledge of laws and practices of investigations and workplace safety, and considerable knowledge of current security technology including access control, CCTV, identification and special applications, with high ethical standards with proven ability to handle highly confidential and sensitive information; excellent judgment, discretion and diplomacy, with exhibiting excellent problem solving skills and attention to detail.
• Strong written and verbal English and Thai language.
• PREFERRED QUALIFICATIONS.
• Experience of working independently in a high security environment, able to perform security risk assessments and devise mitigation strategies.
• PSP or relevant certifications, Lenel Certifications, and familiarity with compliance standards such as ISO 27001.
• Experience in managing projects, small teams or contract guard force.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

ทักษะ:

Problem Solving, English

ประเภทงาน:

งานประจำ

• Handle customer inquiries for ShopeePay cases efficiently and professionally by following customer service process.
• Ensure the inquiry and support have been handled properly within timeline.
• Provide accurate, satisfactory answers to customer queries and concerns.
• Escalate situations involving dissatisfied customers, offering patient assistance and support.
• Review customer accounts, providing updates and information for all support required.
• Coordinate with various functions to follow up customer cases and response to customers promptly.
• Requirements: Bachelor s degree in Business Administration, Logistics or any relevant field.
• Experience in managing customer service operations is a plus. Fresh graduates are welcome to apply.
• Good problem solving skill.
• Good communication skill.
• Good command of English language.
• Good attitude and good team player.
• Ability to multitask and work in a fast-paced, call center environment.

ทักษะ:

Legal, Risk Management, SAP, English

ประเภทงาน:

งานประจำ

• Provide leadership in business review, pipeline and Forecast meetings.
• Provide proactive financial advice and oversight in contract negotiations and deal structuring for strategic opportunities to increase profitability and revenue.
• Ensure effective and efficient deal support, based on relevant deal segmentation with the respective interaction to the Sales and Services organizations (strategic deal management and deal desk).
• Orchestrate business support teams (Legal and Contracting, Revenue Recognition, Pricing, Financing, Collections, Credit Management and Risk Management) to ensure effective and efficient deal support.
• Contribute to the achievement of cash collection targets internally and externally.
• Align and share best practices with Operations Teams and the SAP CFO community.
• Design, implement and maintain business and payment models in partnership with third party financing companies across the region, to support direct and indirect business.
• Ensure quality of business, aligning with customer success and SAP strategies.
• Be a change agent and voice of reason to weed out ineffective partners, advise the business on problem customers, etc.
• Ensure all deals in the country are completed at the highest of ethical and professional standards. Adhering to all SAP policies and programs.
• Direct Engagement with Key Customers & Partners.
• Represent SAP as the executive sponsorship for certain customer accounts.
• Build strategic networks to sell/demonstrate the advantages of the SAP portfolio to the CFOs in the market, including public speaking.
• Showcase SAP runs SAP , Innovative Solutions as well as Shared Services Model and SAP Finance Transformation story in general.
• Build and maintain a relationship with select peers across the customer and partner landscape to help influence situations to SAP interest.
• Accountability for the Financial Planning & Analysis.
• Provide strong analytical and management input (based on macro-economic, industry and internal data for the country/ market unit).
• Provide proactive financial advice and solutions for strategic direction and insight on opportunities/process improvements to increase profitability and revenue and to identify efficiency and growth opportunities.
• Be actively involved in the development and implementation of the go-to-market processes and structures.
• Being a delegate to the Market Unit CFO, have a dedicated focus on expense items&rdquo.
• Ensure Market Unit stakeholders have a realistic view of the forecast and potential landing zone on top-line and effectively provide a perspective on upsides and risks within and outside the forecast to follow a no surprises approach&rdquo.
• Drive cost optimization and management of expenses approach in line with the company guidance and policies.
• Act as the Representative for Governmental Bodies and Auditors.
• Abide by the rules of corporate governance as well as country specific regulatory tasks.
• Coordinate responses to matters raised by internal and external auditors to ensure timely resolution.
• Ensure Compliance and Governance within the Organization.
• Act as a voice of conscience of the company.
• Ensure compliance and safeguards the Company s trust and reputation.
• Be the local counterpart and orchestrator for GFA organizations (for example for Global Facility Management, Global Shared Services organization, etc.) and local affairs, - be responsible for any local adaptations of global policies and the delegate Delegation of authority (DOA) to the Market Unit CFO.
• Provide strong oversight around business quality from a compliance/governance standpoint and be willing to challenge positions, models and specific transactions, if warranted. Call out practices and business that seems to be a concern and ideally prevent these from occurring.
• Guide/coach the country MD on overall governance as well as act as a sounding board on downstream issues that could emanate, to provide a realistic view on implications of decisions.
• Leadership for all F&A Employees in the Respective Entity.
• Inspire team members and create a winning team.
• Provide inputs on GFA Strategy and drive execution at country level.
• Provide local functional leadership to local teams of global internal organizations.
• Act as the main interface for all parts of the LoB GFA (Shared Service Center, especially for the Chief Accounting Organization and the COEs).
• Develop existing talents and prepare for tomorrow through training and upskilling talents within extended finance team.
• EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES.
• Highly developed Leadership skills.
• A relevant professional qualification i.e. CPA or equivalent or a master s or similar degree in accounting, business administration or economics related studies or an MBA.
• Develop great teams.
• Drive innovation.
• Simplify.
• Strategic thinking.
• Ability to drive transformation.
• Highly developed influencing ability.
• Customer Centricity.
• Highly developed coaching skills.
• Act as a trusted advisor to leaders and employees.
• Excel in a very fast-paced environment.
• Knowledge of SAP financial processes & systems.
• Knowledge of corporate financial governance, policies and guidelines.
• Knowledge of local GAAP and local legal F&A requirements is a plus.
• Fluency in Business English.
• WORK EXPERIENCE.
• A minimum of 10 years of Finance experience in FP&A, controlling, accounting audit or related function.
• Certified Public Accountant (CPA).
• Relevant work experience in Thailand is a strong plus.
• Fluency in English, both spoken and written, is an absolute must as well as Thai language.
• Bring out your best
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
• SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
• Successful candidates might be required to undergo a background verification with an external vendor.
• AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Data Analysis, English

ประเภทงาน:

งานประจำ

• Bachelor s degree or equivalent diploma in any discipline.
• Candidate must be able to work on rotational shift (3 shift / 5 working days).
• Minimum 1 years experienceas QA in call center.
• Must be proficiency in English & Indonesian in terms of written, reading and speaking.
• Able to start work immediately is preferred.
• Language Requirements:English.
• Indonesian.
• Key Responsibilities: Conduct root cause and other data analysis.
• Conduct QA evaluations per client requirements and provides QA progress reports to team lead.
• Act as escalation point of contact for process questions, issues and resolution.
• Act as Subject Matter Expert (SME) for QA evaluations.
• Participate as project team member in problem prevention and continuous improvement projects.

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Fluent in both Thai and English (spoken and written).
• Minimum qualification: High School Diploma; Diploma or Degree preferred.
• Good communication and interpersonal skills.
• Basic computer and typing proficiency.
• Previous customer service or call center experience is an advantage.
• Willingness to work in shifts, weekends, or public holidays as required.
• Why Join Us? Competitive salary and performance incentives.
• Professional and inclusive working environment.
• Training and development opportunities.
• Career growth in a global BPO company.
• Responsibilities: Handle customer interactions via phone, email, or chat in Thai and English.
• Assist customers with inquiries, product information, order status, and troubleshooting.
• Maintain accurate records of customer interactions in the system.
• Follow up to ensure resolution and customer satisfaction.
• Meet performance targets for quality, efficiency, and customer satisfaction.
• Escalate complex issues to the relevant department when necessary.