เงื่อนไขการค้นหา

ทักษะ:

Risk Management, Compliance, Automation, English, Thai

ประเภทงาน:

งานประจำ

• Work with the business and management to identify new process improvement opportunities in the areas of quality, performance, and operational excellence.
• Construct technological business cases and value propositions that justify business needs and benefits.
• Project Management and Change managementEvaluate and recommend systems and process enhancements to improve business quality, continuity, and productivity.
• Coordinate a change management for the initiative among local IT (for systems) and business (for processes) in order to deliver the corporate solution projects.
• Collaborate with key stakeholders to ensure expectations are in line with project goals and meet business objectives.
• Hands-on participation in SIT and UAT test case development and verification with stakeholders.
• Track the project's progress against the project plan and collectively adjust the project plan to ensure effective completion based on defined project success measures.
• Report to stakeholders, sponsors and IT management the status of the project.
• Drive issue resolution through issue and risk management. Escalate issues to the decision-making body as appropriate.
• Be local point of contact for regional and global counterparts regarding corporate solutions related.
• Provide local insight and manage the execution of projects, ensure the quality of delivery.
• Analyze existing workflows, perform benchmark gap analysis, and assist in the design to transform workflows.
• Vendor Management, BudgetaryEnsure deployment and delivery time frames are met.
• Ensure vendor contract compliance.
• Monitor and ensure appropriate service levels from vendors are met.
• Manage and monitor budget as required.
• ROLE SPECIFICATIONS:
• Academic / Professional QualificationsUndergraduate Degrees in Engineering, Computer Science, Information Technology, or related field.
• ITIL, Lean Six Sigma, PMP or any project methodology is a plus, but not necessary.
• Work ExperienceAt least 5+ years hands on experience in Backoffice solution with successful implementation references.
• Experienced in process improvement and automation e.g. power platform, RPA, etc.
• Experienced in rolling out project life cycles involving multiple internal/ external and local/ global teams, vendors, consultants and stakeholders.
• Experienced in planning and operations for corporate domains e.g. ERP, WMS, POS, BI, HR systems that required vendor management, project management, change management, and process improvement.
• Working as a consultant for a recognized firm, or retail industry is a plus.
• Required CompetenciesProficiency in spoken and written English and Thai.
• Solid project management experience with collaborative attitude to drive projects through critical milestones.
• Business Analytical ability with problem-solving skill and strong attention to details.
• Effective communication and interpersonal skills.
• Strong sense of urgency and ownership.
• Organized, self-motivated, enthusiastic and proven rapid learning capability.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• IT Project Manager reports directly to the Director of Global Information Technology.
• Monitor support request system and allocate sufficient support resources to ensure effective and efficient user support.
• Prepare and update Support website content.
• Prepare, update and distribute user training materials, manuals, videos, electronic user communications.
• Collect and prioritize software enhancement requests (internally developed and user-submitted).
• Works collaboratively with software development team and external parties to address any application development tasks.
• Prepare, advertise, schedule and conduct user group sessions intended to both train users and collect feedback, ultimately leading to future software enhancements.
• Provides end user support.
• Bachelor Degree in IT related subjects or strong relevant work experience.
• At least 3 years experience in IT related fields (any of the following: developer, programmer, consultant, analyst or project manager).
• Some experience in software development is an advantage.
• Well organised and can work independently and on multiple tasks with multipl stakeholders.
• Flexible, very good problem solving and communication skill.
• Strong written and verbal English communication.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Research, Software Development, Project Management, Laos

ประเภทงาน:

งานประจำ

• 4-year experience in consumer mobile application.
• Experience leading Agile teams, projects delivery.
• Knowledge of disciplined software release build.
• This position reports directly to Regional IT Sr, Manager in Vietnam. The position combines managerial responsibilities with hands-on technical expertise.
• Will create a digital product roadmap based on business priorities and customer needs, work with Business team to translate the roadmap into quality experiences, and work with Technology Team, Contractors, and 3rd party vendors to implement within tight timelines.
• Responsible for leading the technical direction and implementation of custom-built websites, system integrations, and mobile/web apps at regional level - supporting SEA markets (Thailand, Singapore, Vietnam, Cambodia, Laos).
• Establish the foundation of languages, toolkits, libraries, and platforms for use by the development team to facilitate the building of reliable, supportable, and affordable solutions.
• Establish standards, practices, and code implementation patterns for use by the development team.
• Provide subject matter expertise and direction for insights gained from experience on digital product project delivery.
• Research emerging technologies, prototype systems, evaluate feasibility, and delegate related tasks to the development team, contractors, and 3rd party vendors to solve technical problems.
• Provide technical assistance in the development of bid specifications for implementation of new software applications.
• Act as the technical stakeholder for existing products by identifying risk and advocating for product refactors, re-writes, and decommissions to ensure efficiency and effectiveness.
• Plan, assign and manage the activities of internal and external resources involved in the entire application development lifecycle from conceptualization, design, test, release and support.
• Effectively applies our methodology and enforces project standards.
• Travel to each site will be required (SEA Markets).
• Education Background.
• Bachelor s degree in computer science or Management Information Systems and relevant experience in software development, development team management, deployment management, and infrastructure management.
• Minimum 4-year experience in project management with consumer mobile applications,.
• Hands-on experience developing Android and iOS applications.
• Experience leading Agile teams and projects to deliver working software iteratively with quality.
• Experienced in front-end development using HTML, CSS, JavaScript, Bootstraps, JQuery, and experience with React will be an advantage.
• Experience with development tools such as Visual Studio, Jira, Git, Bitbucket and CI/CD tools.
• Knowledge of interfacing with backend systems in JAVA, J2EE, ORM, SQL and NoSQL - databases,.
• Knowledge of disciplined software release build/deploy processes.
• Good understanding of UX/UI, SEO principles and cross-browser compatibility issues.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Computer Security, Internet Security, ISO 27001, Microsoft Office, English

ประเภทงาน:

งานประจำ

• Be part of the Marketing & Sales Team to expand the company's IT consulting services & products to key organizations in Thailand. Responsibilities include.
• Present the company's IT consulting services and related IT products.
• Understand concepts and basic technical knowledge of Services & Solutions in the portfolio.
• Engage customers to create awareness, generate demand, customize services & solutions, and ultimately close the sales.
• Develop proposal to match with customer requirements.
• Maintain customer relationship to generate repeat orders.
• Arrange IT seminar and training.
• Liaise with business partners engaging in bidding projects.
• Perform other sales operation.
• Age between 25-35 years.
• Thai Nationality.
• Bachelor's or Master's Degree in Computer Engineering, Computer Science, Information Technology, Business Administration, or any related fields.
• Able to investigate market, find new customers and analyze products and services, competitors and environment.
• Excellent interpersonal, communication, negotiation and presentation skills.
• Mature and systematical thinking with responsible attitude and organization skills.
• Good command of English (both writing and speaking).
• Enjoy multi-task function and team work.
• At least 2-4 years hands-on experience in IT security and/or IT service industry is preferable.
• Knowledge of IT products (both hardware and software) is preferable.
• This position offers a great opportunity to learn and experience world-class IT practices and leading global IT movement, plus close engagement with the nation s top-class organizations. Our policy is to create the best place to work for IT professionals with a lot of learning and training opportunities. If you feel that you have what it takes to join our company, do not hesitate to contact us.
• Please provide a detailed CV including a summary of your education, past experience and also the salary expectation and e-mail to [email protected]

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

PeopleSoft, Oracle, ERP, English

ประเภทงาน:

งานประจำ

• Manage a team of Implementation Consultants and a portfolio of projects assigned to them and ensure their successful and on-time delivery.
• Manage any escalations from the client or internal stakeholders in the due course of the project and resolve issues.
• Monitor and mentor the team of Implementation Consultants. Enable them to deliver results.
• After a deal is closed, coordinate with the Sales and Pre-sales teams to ensure a seamless knowledge transfer takes place with respect to the scope, clients processes, their stakeholders, and expectations. Draft and propose a detailed plan for the projects. Track all the milestones and ensure progress on track as per the timelines.
• Monitor and ensure highest levels of integrity in processes and policies both internally as well for the client.
• Ensure a seamless change management. Manage and align stakeholders internallyas well as externally specifically the client leadership including the CXOs. Be the first and primary point of contact for these accounts/clients.
• Understand business requirements, derive solutions that can align the business requirement with the technical feasibility of the product, identify gaps, share detailed use-cases and specifications with the Product team for any enhancementsneeded, and outline the to-be state of processes after Darwinbox is implemented.
• Provide key user training and support needed thereon for the key users across the duration of the project.
• Guide the client through the go-live/launch phase and work with the Marketing/Customer Experience teams.
• Assess and outline the ROI on the implementation of Darwinbox. Evaluate the project in terms of the quality, speed, and customer delight.
• After a successful delivery of the project, ensure a seamless transition to the Customer Success team.
• Ensure that the financial milestones are met. For instance, ensuring that the billing of implementation is done before a project goes live.
• Who are we looking for?.
• 5+ years of experience in HR tech implementation, HR consulting, or HR roles.
• Bachelor s/undergraduate degree is mandatory. An MBA/master s degree is preferred.
• Experience of managing teams is a must. History of dealing with senior stakeholders like CXOs will be an added advantage.
• Understanding of HR or educational background in the same will be an added advantage.
• Required technical competencies.
• Productivity tools like MS Word, and MS PowePoint.
• Ability to work with complex data-sets, validate data, and use tools likeMS Excel.
• Project management tools.

ประสบการณ์:

2 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Manage, implement, and maintain Computer network and systems in terms of data, voice, calls, videos, wireless network services, and incidents for Office and Clinic branches (currently 11 branches and upcoming in the future).
• Install, configure, and maintain network, computer, and other devices under Team tasks.
• Replace faulty hardware components and install the system s software when required.
• Updating computer software. as well as upgrading hardware and systems.
• Perform disaster recovery operations e.g., Data backups, Data Restore and Data Retention when required.
• Maintaining records of IT assets.
• Purchase, research on potential, and compare the price and quality of the computer, software, and network equipment when required.
• Managing stocks of equipment, components, consumables, and other supplies for office and Clinic branches.
• Collaborate with Teams to execute projects.
• Providing IT assistance to staff in both Clinics and the Office.
• Troubleshoots computer and network problems and implements security programs with hardware and software.
• Monitor the organization s computer systems and networks' everyday operations for performance improvement and enhancement.
• Assist the team to perform tests and evaluate new technology, hardware, and software.
• Provide on-call and on-site support when required.
• Work in shifts and upcountry when required.
• To succeed in this role, you need to have.
• Bachelor s degree in Computer Science, Engineering or Information Technology or a related field preferred.
• Minimum 2 years of relevant experience operating in a similar role.
• Strong computer and network knowledge with hands-on experience.
• In-depth knowledge of computer hardware, software, and networks.
• Analytical and problem-solving skills to troubleshoot and diagnose issues.
• Experience in IT services like Azure Active Directory, VPN, Computer Network, NAS, etc.
• Enthusiastic and willing to learn in a fluid and fast-paced environment.
• Has a passion for technology and wants to make a difference with technology solutions.
• Good interpersonal and communication skills to interact effectively with teams.
• Dependable and flexible when necessary.
• Semi-flexible Office hour: 9.30-18.30.
• Smart Casual Dress Code.
• 2-min walk from BTS Chongnonsi (Sathon).
• Annual vaccination.
• Premium Health and Life insurance with Family Benefits.
• High yield, high pop up Provident Fund plan.
• Child Education Benefits.
• Travel allowance.
• Clinic service for free or at great cost.
• Extra Benefits to keep your Professional Look and Feel Fit.
• Special member price with Fitness first and Virgin Active Thailand.
• Free lunch.
• Unlimited snacks, drinks and ice cream.
• Positive-energetic teammates.
• Monthly dinner party.
• Annual company trip.
• Entertainment zone; Nintendo switch, PS, Board games etc.
• Grab your favorite reading from our bookshelf.
• Shower room with hotel amenities.
• Luxury massage chair to keep office syndrome away.
• Sleep box, take a rest and get up with fresher energy.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

Sales, Purchasing, Negotiation, English

ประเภทงาน:

งานประจำ

• Extra bonus depends on individual achievement.
• Hybrid, Openness, Worldwide & Growth Environment.
• Friendly, Cozy & Delicious!.
• The candidate will be responsible for a sales plan of the assigned Thailand, Philippine, and Malaysia. (SMS Product, Communication Product, IT Platform Product).
• Responsible for finding potential leads to approach by customer industries, characteristics, size, purchasing power, etc.
• Approach to the target customers by phone or email introduction to set an appointment for sales pitching session.
• Manage and update sales pipeline and generate new opportunities with new leads continuously.
• The Monthly/Quarterly sales plan will be discussed and defined with the Director.
• Understand the price model and can exercise in the negotiation process with customers.
• Improve sales process to make it more effective continuously.
• To make sure that the existing clients are retained and maintained while developing the potential new customers.
• Understand market dynamics, competitors businesses and intentions in customers and share recommendations with the wider team.
• Understand the technology landscape, industry insight, and customer needs.
• Bachelor s degree or master s degree in business administration, marketing or any related field.
• Experience of minimum 1-2 years in a similar role, in the IT or software product.
• Experience in the SMS Product or IT business would be a plus.
• Require high energy, dynamic.
• Good command in English.
• Ability to measure and analyze key performance indicators.
• Excellent relational skills, problem-solving attitude.
• Experienced in negotiating.
• Capability to manage the complexity of understanding a new business quickly.
• Demonstrate capability of strong autonomy (capability to drive a stand-alone business).

ประสบการณ์:

7 ปีขึ้นไป

ทักษะ:

Project Management, Management, Research, Thai, English

ประเภทงาน:

งานประจำ

• Hybrid Working ( WFA 2 วัน เข้าออฟฟิศ 3 วัน).
• Experience in IT Enterprise Project.
• PMO Specialist.
• PMO Specialist provides deep domain expertise in the core project execution methodologies: Project Management; including but not limited to, Planning, Collaborating with Internal and External Stakeholders and Risk Management for all related IT Infrastructure projects. PMO keeps documentation on projects and offers direction and key metrics in the execution of the projects under its governance.
• The role is comprehensively responsible for pre-project, initiation, execution, documentation, closeout with lessons learned to the implementation of projects within the organization. In addition, the PMO Specialist will manage all the processes smoothly, create jobs to be done and ensure that they are followed and achieved on time.
• Design projects including set goals/target, scope, plan, methodology, tasks, risks & issues, mitigation and deliverables to ensure the success of each project.
• Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, quality, resource capacity and deadlines.
• Manage dependencies and proposing resolutions.
• Identify emerging risks and develop mitigating actions.
• Escalate risks and issues to relevant stakeholders.
• Provide challenge / Review of Deliverables prior to submission to Management and Project Group.
• Deal with issues and risks escalated by Project Managers, Partners and workstream leads.
• Identify potential challenges before they materialize.
• Prepare accurately & effective documents for entire projects: Proposal/Pitching, Memo, Deliverables, Report, etc.
• Conduct research and analysis to collect required data and information, as well as analyze findings and prepare research reports.
• Designing, developing and deploying modular cloud-based systems. Experience with CI/CD systems, SysOps. Azure, AWS, and GCP certifications preferred.
• Perform other related tasks related to project and team execution as per assigned.
• At least Bachelor s degree with an outstanding record of academic achievement.
• PMP designation preferred, but not required.
• Proactive, efficient, inquisitive, solution and delivery-oriented mindset with a love of details and solving problems.
• Ability to engage IT teams and all working team members to deliver projects and ability to work effectively with people at all levels in an organization.
• Logical thinker, analytical capability in analyzing alternate scenarios, communicating and proposing solutions.
• Excellent verbal and written language skills and communication skills in Thai and English.
• Minimum 3 years of overall experiences out of which at least 1 year of experience in Enterprise Project work.
• Flexible personality and comfortable with dynamic situations and able to respond fast and effectively.
• Extensive experience in using PMO Tools (e.g., Asana, Kissflow, Airtable, Microsoft 365).
• Coachable, enjoy learning and setting high standards.
• Hybrid Working (WFA 2 วัน / เข้าออฟฟิศ 3 วัน).
• Co working Space.
• ฟิตเนต.
• ประกันสังคม / ประกันสุขภาพ / ประกันชีวิต / ประกันอุบัติเหตุ.
• กองทุนสำรองเลี้ยงชีพ.
• โบนัสประจำปี.
• วันลาพักร้อน เมื่อผ่านทดลองงาน.
• วันหยุดพิเศษในเดือนเกิด.
• ตรวจสุขภาพประจำปี.
• เงินช่วยเหลือสมรส / เงินช่วยเหลือฌาปนกิจ.
• การเดินทาง
• BTS: สถานีพหลโยธิน24, ห้าแยกลาดพร้าว
• MRT: สถานีพหลโยธิน
• บริการเรียกรถบริเวณผ่าน App MuvMi.
• ติดตามข่าวสารจาก SC ASSET ได้ที่.
• http://insidesc.scasset.com/.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

Compliance, Problem Solving

ประเภทงาน:

งานประจำ

• Assist IT Manager in day-to-day operational matters that includes but not limited to managing operational services and preparing reports, to ensure operational efficiency and support areas for improvement.
• Developing, maintaining and updating all relevant documentation (SOPs, case tickets, etc.) for continuous improvements of IT operations.
• Work with managed services IT vendor to assess all help desk or service desk escalations, supporting solutions and coordinating with external service providers, where n ...
• Involve in assigned tasks/projects from IT Manager that covers local or regional aspects.
• Perform audits to ensure all assets information and change of asset status are being recorded into the asset management system by managed services IT vendor.
• Contribute to the execution of IT governance and compliance processes and procedures.
• Work with other GTS teams to provide operational perspective on products and services.
• Rotational pagerduty shifts to support business needs.
• The Must-Haves:
• At least 3 years in supporting IT operations or related in the IT or Technology sector.
• Able to work with minimal supervision in a fast-paced working environment.
• Good analytical and problem solving skills.
• Good written and verbal communication skills.
• Really nice to haves skills:
• Good knowledge in supporting and managing cloud applications.
• Experience in handling IT projects.
• Able to write user guide, instructions or SOPs.
• Our Commitment:
• We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.
• About Grab.
• Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.
• Join us today to drive Southeast Asia forward, together.

ทักษะ:

Excel

ประเภทงาน:

งานประจำ

• กำกับดูแลเครื่องคอมพิวเตอร์ในสโตร์ให้อยู่ในสภาพพร้อมใช้งาน.
• กำกับดูแลการทำ Gap Check ให้เป็นไปตามรอบระยะเวลาที่กำหนด รวมถึงติดตั้งการพิมพ์ Gap Check ให้กับหน่วยงานที่เกี่ยวข้อง.
• กำกับดูแลการพิมพ์ป้ายราคาสินค้า, โปรโมชั่น ให้ทันตามเวลา และมีความถูกต้อง.
• กำกับดูแลการสรุปรายงานยอสูญเสียของทุกส่วนงาน.
• กำกับดูแลความถูกต้องของรายงาน Stock Management และรายงาน MIS ประจำเดือน.
• วุฒิการศึกษาปริญญาตรีทางด้านคอมพิวเตอร์ หรือเทคโนโลยีสารสนเทศ.
• มีประสบการณ์ในง้านด้านคอมพิวเตอร์ หรือเทคโนโลยีสารสนเทศมาอย่างน้อย 5 ปี.
• สามารถทำงานเป็นกะได้.
• มีความเชี่ยวชาญในการใช้คอมพิวเตอร์ และสามารถใช้ excel ได้เป็นอย่างดี (Pivot, Vlookup).
• Interested candidate, please send resume in Word Format with academic records and recent photo via APPLY NOW.
• SIAM MAKRO PUBLIC COMPANY LIMITED.

ประเภทงาน:

งานประจำ

• 3 Years of Experienced in IT Business Analyst.
• IT Operation Support, IT Project Manager.
• Working Day: Mon-Fri (WFA 1 day per week).
• Provides essential support for information technologies at MIS HO.
• Manage MIS-MKT & New Services projects as assigned
• Supervise and manage the system responsible
• Provide knowledge and advice system to users
• Minimum Bachelor Degree in Computer Science or related
• Minimum 3 Years of Experienced in IT Operation Support,IT Business Analyst, IT Project Manager
• Marketing Technology knowledge, System Development Life Cycle (SDLC)
• Strong interpersonal skills and a customer service oriented mindset.

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

SQL, Compliance, Thai, English

ประเภทงาน:

งานประจำ

• สอบทานความเพียงพอของการควบคุมภายใน.
• ปริญญาโท IT/MIS หรือวิศวกรรม คอมพิวเตอร์.
• มีความสามารถในด้านการเขียน SQL Script.
• ลักษณะงานโดยย่อสอบทานความเพียงพอของการควบคุมภายในระบบงานเทคโนโลยีสารสนเทศที่เกี่ยวข้องกับการควบคุมภายใน รวมถึงระบบงานอื่นๆ ตามที่ได้รับมอบหมาย
• วางแผนการตรวจสอบ ปฏิบัติงานตรวจสอบภายในตามมาตรฐานการตรวจสอบภายใน และจัดทำกระดาษทำการสรุปผลการตรวจสอบ.
• นำเสนอผลการตรวจสอบและข้อเสนอแนะต่อผู้บริหาร.
• จัดทำรายงานการตรวจสอบเสนอคณะกรรมการตรวจสอบ.
• ติดตามการปฏิบัติตามข้อเสนอแนะ.
• ร่วมปฏิบัติงานตรวจสอบกับที่ปรึกษาภายนอก (Co-sourcing) ในบางโครงการตรวจสอบ.
• ออกแบบและเขียนโปรแกรมคอมพิวเตอร์เพื่อข่วยในการตรวจสอบ (Audit Scripts).
• ศึกษาและติดตามเทคโนโลยีใหม่ๆ มาตรฐานการปฏิบัติงาน กฎหมายและกฎระเบียบต่างๆ ที่เกี่ยวข้องกับการตรวจสอบภายใน และพัฒนาเครื่องมือที่ใช้ในการตรวจสอบภายใน.
• งานตามที่ผู้บังคับบัญชามอบหมายซึ่งไม่ขัดต่อความเป็นอิสระ.
• การศึกษา: ปริญญาตรี/โท สาขาบริหารธุรกิจ วิศวกรรม คอมพิวเตอร์ เทคโนโลยีสารสนเทศ (MIS) ระบบสารสนเทศทางการบัญชี (AIS) หรือสาขาวิชาที่เกี่ยวข้อง.
• ประสบการณ์ทำงาน: มีประสบการณ์ทำงานด้านการตรวจสอบระบบสารสนเทศอย่างน้อย 3 ปีขึ้นไป.
• อื่น ๆ: ใบประกอบวิชาชีพที่เกี่ยวข้อง เช่น CISA CIA เป็นต้น จะเป็นประโยชน์ต่อการพิจารณา.
• Skill: Having knowledge and experience with IT risk, IT control, IT security and compliance, IT governance or IT audit Good analytical skills and problem-solving skills Good communication and presentation both Thai and English Ability to work independently.

ทักษะ:

Management, Oracle, Good Communication Skills, English, Thai

ประเภทงาน:

งานประจำ

• Lead Engineer for IT Equipment and Software in shift.
• Management of application servers, data center, and BHS network.
• Responsible for the upkeep of the IT infrastructure for the entire BHS, including taking back-ups at planned intervals.
• Monitor IT network, hardware, and software systems.
• Diagnose first-level IT system problems and able to escalate them.
• Initiative in continuous improvement of project.
• Consistent monitoring of SLAs and Implement improvement measures.
• Troubleshooting network and software issues.
• Experiences:Experience in operating, Maintaining, Enhance, Troubleshoot, Analysis, Logs checking, and repairing Network components, Servers, and Workstations.
• Extensive knowledge of Microsoft Server and Client environment.
• Knowledge of Oracle Database Management.
• Knowledge of Software applications and life cycle management.
• Knowledge of implementing and following standard Operation and maintenance procedures.
• Knowledge of Software applications, Client - Server architecture, and User interfacesFamiliar with Graphical User Interfaces.
• Must be KPI focused with strategic responsibilities.
• MCP, CCNA, and CCP certifications are added advantages.
• Experience in Baggage, Material Handling Systems is an added advantage.
• Knowledge of Departure allocation, Flight planning applications is a plus.
• Well familiar with local and international Standards, in particular, ITIL.
• Analytical skills.
• Good communication skills in English and Thai language (Siamese).
• Good presentation, leadership, and team-building skills.
• QualificationDegree in Engineering of appropriate discipline in electrical, electronic, Instrumentation, or Computer Application.
• At least three (3) years of proven working experience in the maintenance of BHS installation or similar installation of equal sophistication and nature; minimum of two years IT experience in system/application development.
• Corporate membership in the appropriate professional body is preferred.
• Organization: Portfolio Companies.
• Experience Level: Mid-level Professional.
• Full / Part time: Full-time.

ประสบการณ์:

5 ปีขึ้นไป

ประเภทงาน:

งานประจำ

• Infrastructure.
• Network & System Security.
• Firewall and Security devices.
• วางแผนและพัฒนาระบบเทคโนโลยีสารสนเทศ เพื่อให้เป็นมาตรฐานเดียวทั้งองค์กรในส่วน Infrastructure / Network /Network & System Security และอื่นๆ ที่เกี่ยวข้อง.
• บริหารจัดการส่วนประกอบต่างๆ ของ IT Infrastructure /Networkเช่น OS, server, cloud, storage and backup system, network security, firewall, VPN, internet, switches, routers, VPN และที่เกี่ยวข้อง.
• บริหารจัดการแก้ไขปัญหาที่เกี่ยวกับระบบ network infrastructureรวมถึง TCP/IP Protocol, Switches, Routers, Gateways และ VPNเป็นต้น.
• ดูแลและพัฒนาให้มีความความปลอดภัยทั้งระบบ Network Server / Computer / Cloud / Data.
• วิเคราะห์และจัดการความเสี่ยง เพื่อป้องกันไม่ให้เกิดความเสียหายในการใช้ระบบต่างๆ.
• บริหารจัดการ hardware, software และอุปกรณ์เครื่องมือ รวมถึงแก้ปัญหาการใช้งานอุปกรณ์ IT อย่างมีประสิทธิภาพ.
• จัดทำแผนและจัดการงบประมาณ ระบบสารสนเทศที่เกี่ยวข้อง.
• วุฒิการศึกษาปริญญาตรี/โท สาขาวิทยาการคอมพิวเตอร์ MIS,IT หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการบริหารจัดการ IT infrastructure, Network มากกว่า 5 ปี.
• การบริหารและพัฒนาระบบสารสนเทศ ด้าน Infrastructure / Network ระบบเครือข่าย การสำรองข้อมูล รวมถึง Network & System Security.
• ทักษะการจัดการระบบฮาร์ดแวร์และซอฟท์แวร์ที่เกี่ยวข้องFirewall and Security devices อาทิ Cisco Paloalto, Juniper Paloalto F5 Websense FortigateAntivirus Cloud เป็นต้น.
• ทักษะการจัดการระบบLAN/WAN Wifi DNS DHCP and Network Security.

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Web Services, Windows Server, User Interface (UI), Network Infrastructure, Network Administration, English

ประเภทงาน:

งานประจำ

• Contract: 1 Year.
• Location: On-site to BAY Rama III, 1222 Rama III Rd, Bang Phong Phang, Yan Nawa, Bangkok 10120.
• Working time: Monday - Friday, 8.30 - 17.30.
• Benefits: SSO, Health Insurance, Health check up.
• Perform daily check on customer Infrastructure for systems availability, backups completeness, check and resolve the alarms from infrastructure devices and escalate to Head of IT in a timely manner to meet within SLA.
• Ensure that system patch are updated for servers.
• Troubleshoot problems and questions encountered by Users. This includes escalate to regional support teams if required and follow up until incident has been resolved.
• Create the monthly report of infrastructure envelopment.
• Prepare and create permission for access the server system.
• Monitoring customer network traffic and report to IT management.
• Cooperate with 3rd parties to resolve the network and infrastructure problems.
• Recovery data for support end users as requested.
• Comply all IT regulations & policies.
• Perform the infrastructure activities related to problem management and change management as standard processes of.
• IT operation.
• Manage VDI, RPA.
• Create and update for proper documentation such as SOP, WI, monthly report, inventory report.
• Work as the backup team in case of End User Support resources shortage or need support for special projects.
• Support other IT tasks as assigned by supervisor/SDM.
• Male, Female 25-35 years of age.
• Bachelor degree in MIS, Computer Sciences or any related fields.
• At least 2 years experience in IT Security, IT Infrastructure or any related fields.
• Have knowledge VMware Vsphere, VDI, RPA.
• Good communication, Able to communicate in English.
• Enthusiastic, hardworking, fast learner, initiator and able to work efficiently under pressure. ...

ประสบการณ์:

2 ปีขึ้นไป

ทักษะ:

Microsoft Office, Microsoft Exchange, Security Design, VMware, Windows Server, English

ประเภทงาน:

งานประจำ

• Install Configure and Upgrade Operating Systems (Windows, Linux) and common standard application software.
• Basic troubleshoots computer system, including hardware, software and network.
• Receive and Response to customer issue or change request.
• Perform change configuration of system and network equipment follow by procedure and manual.
• Escalation to higher level when requires.
• Logging, follow up and tracking the details of Customer Requests and problems as cases.
• Provide technical phone support to customers.
• Provide remote support and/or remote maintenance to customers.
• Provide reports to customers upon requests.
• Maintain and/or Update customer information in the customer database.
• Male/Female, age not over 30.
• Bachelor degree in Telecommunication Engineering, Computer Science, Computer Engineering, or IT related fields.
• 2-5 years experience in direct IT/Network/Engineering Technical support.
• Able to understand customer contracts, Service Level Agreement, and Scopes of work.
• Good command of English.
• Excellent communication skill.
• Good Troubleshooting skills.
• Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows Remote Desktop,VPN, Telnet, SSH will be benefit.
• Customer Service mind.
• Able to work under pressure and time constrain.
• Basic knowledge of.
• Computer/Server Hardware,.
• Windows operating system,.
• MS Office.
• Microsoft Exchange and Outlook.
• TCP/IP, Networking.
• Network Security and VPN.
• Anti-virus software.
• Experience with below products would be benefit:
• Cisco router and switch (CCNA, CCNP).
• Microsoft Certificate (MTA, MCSA, MCSE).
• VMware Certificate.
• Public Cloud Certificate such as Azure/ AWS.
• Work Place: Interlink(Nation) Tower Bangna.
• Work Hours: Shift Work (วันหยุดไม่แน่นอน หัวหน้างานจะจัดตารางทำงานให้).

ประสบการณ์:

3 ปีขึ้นไป

ทักษะ:

SQL, English

ประเภทงาน:

งานประจำ

• Bachelor's degree in computer science, Computer Engineering, information technology, MIS, Business Computer, or equivalent experience.
• At least 3 years experience working as an application support, or a similar role.
• Knowledge of SQL Server, SQL Statement, Java, and Basic Store Procedure.
• Good in speaking, reading and writing in English, and be customer-centric.
• Communicating effectively through oral and written mediums.
• Ability to diagnose and solve application issues.
• Have an Excellent customer service skill.
• Have good team performance and support the team members.
• Experience in eCommerce, CRM, Warehouse Management system is preferable.

ประสบการณ์:

1 ปีขึ้นไป

ทักษะ:

English

ประเภทงาน:

งานประจำ

• Support users and troubleshoot IT-related problems according to priority/ user/ project requirements by phone, remote support, or onsite support.
• Investigating, diagnosing, and solving computer software and hardware faults, repairing equipment, and replacing parts.
• Supporting the IT Implementation projects and coordinating with vendors and all concerned departments.
• Ensure network systems and server function smoothly (performance monitoring) and identify key improvements.
• Administrator of Active Directory (Manage user and group policy), Manage Authentication in File Server and Group Policy (GPO).
• Administrator of Cisco IP Phone system, Cisco Wi-Fi (ISE and wireless controller).
• Administrator of VPN system.
• Network Administrator and monitoring.
• Managing Firewall Rule for new application request.
• Managing and monitoring security systems such as Antivirus, Malware Detection System (MDS), Samsung Global Security Platform (SGSP).
• Manage and operate Time & Attendance Server, Print Server, File Server, DHCP Server, Backup Server, and CCTV.
• Handle IT expenses execution and payment process.
• Support on VDO conference sessions, Company activity, and VIP visitors based on user requirement.
• Provide any ad-hoc support or report request by a supervisor, RHQ, or HQ.
• Qualification Bachelor's Degree in Information Technology, Computer Science, Business Computer, MIS or other related field.
• 1-2 years of experience in IT Support.
• Ability to learn new technologies.
• Able to work with team, quick learner and self-motivate.
• Basic knowledge of IT Operation, IT Planning, Windows operating system, Network, O365, Active Directory and Group Policy, Network TCP/IP, Cisco Network, Hyper Convert, VM Ware and Backup Solutions.
• Good English for communication.
• Strong in service mind.
• Skills and QualificationsLearns to use professional concepts. Applies company policies and procedures to resolve routine issues.
• Works on problems of limited scope. Follows standard practices and procedures.
• Normally receives detailed instructions on all work.
• Typical entry point for university graduates.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Microsoft Office, SAP

ประเภทงาน:

งานประจำ

• Management Level.
• IT Support Specialist.
• Minimum 5 years' experience in IT Support.
• Problem analysis and troubleshooting computer day-to-day problem.
• Support general Hardware (Desktop, Laptop, Printers, Network, Mobile Devices) and Software included Microsoft Windows, Microsoft Office, Active Directory, and SAP.
• Perform troubleshooting to prevent disruption in work operation (i.e., login failure, application bugs, etc.) of Mitrphol Group.
• Perform manage service to Mitrphol Group staff according to IT security policy.
• Management of IT Service Desk overall.
• Prepare monthly reports, presentations and other reports requested by the organization.
• Monitor and test fixes to ensure problems have been adequately resolved and Fix problems as SLA, KPI require.
• Follow up all jobs received to save as Ticket of IT Service Desk for the User to be able to use the service as soon as and with quality.
• Coordinate with the team to resolve problems so that users can get back to work as quickly as possible.
• Perform IT Services monitoring activities and report incidents to manager if any.
• Prepare IT software licenses to ensure that the optimal number are acquired, retained, and deployed in relation to required business usage, and the software installed complied with license agreements.
• Bachelor's or masters degree in Information Technology or related fields.
• Minimum 5 years' experience in IT system or related fields.
• Excellent communication, presentation, and service skills.
• Excellent in Video Conference Skill.
• Perform quick resolution and excellent customer services.
• Ability to work under pressure, aggressive timelines and to work in a collaborative environment and mindset.
• Knowledge and ability to manage, plan, and assess the needs and provision of services related to the management of user accounts, computer accounts, e-mail, basic networking, and software licenses.
• Able to coordinate and work together as a team.
• Experience as a leader in a client support function.
• Strong communication skills, both written and verbal.
• Attention to detail in high-pressure situations.
• Excellent problem-solving abilities.
• Excellent relationship management skills.

ประสบการณ์:

5 ปีขึ้นไป

ทักษะ:

Big Data, Architecture, Oracle, English

ประเภทงาน:

งานประจำ

• Preferably a CISA.
• Strong Knowledge in Overall of Internal Audit.
• 3-5 years of experience in Professional IT Auditor.
• Key Responsibility
• Perform an IT audit and testing ITGC (Information Technology General Computer Control), Data Analysis and utilize technology effectively.
• Take part of integrated audit by performing test of IT dependency controls e.g., automated application control, IT dependent report, system access and authorization control.
• Analyze and solve problems especially big data analysis.
• Assess and giving advice on IT/network security architecture design.
• Assess risk related to information and cybersecurity and evaluate effectiveness of internal controls based on industrial-accepted standard e.g., Information Security Management System (ISMS).
• Assess and giving advice on security technology and security-related configuration e.g., firewall, IDS/IPS, Content filtering, Network routing equipment, Wifi controller, Network access Control, etc.
• Provide overall co-ordination of the audit planning for the areas/ programs under his/her supervision, and supervise the follow up process of subordinates to ensure timely dispatch of audit reports to auditee and obtaining reply from auditee on the implementation status of recommendations.
• Delegate, allocate and assign resources to carry out the audit work, and advise, supervise, and oversee the audit activities carried out by the IA as per the Annual Audit Plan.
• Discuss with GCAE for major risk or audit findings identified during audit.
• Oversee the follow up process of the Senior Internal Auditor to ensure timely dispatch of audit reports to auditee and obtaining reply from auditee on the implementation status of recommendations.
• Review and discuss on the reply received from auditee for any disputes or disagreement.
• To ensure that audit engagements are conducted in accordance with the audit work program and objectives of the audit have been achieved.
• Carry out special / investigation audit assigned by GCAE.
• Participate in the Exit meeting with auditee s management to discuss on the audit findings identified during audit.
• Bachelor's degree preferably in IT, Computer Science or Engineering, Statistic.
• Having 3-5 years of experience in Professional IT Auditor or an equivalent function or experience in auditing firms or as internal auditor more than 7 years.
• Preferably proficient in Oracle or any other related Accounting System. Working knowledge in IT Auditor; highly proficient with ERP configurations e.g., SAP and Oracle. Ability to apply best practices of one ERP system in other ERP systems.
• Able to work to upcountry or overseas.
• Preferably a CISA.
• Excellent communication skills in both oral and written English.
• Able to appreciate business process issues and understand business transaction scenarios, and how an application system (e.g., SAP, Oracle, etc.) can support them.
• Basic understanding of ERP configurations e.g., SAP, Oracle. Ability to apply best practices of one ERP system in other ERP systems.
• Resourceful and able to work out technical solutions.
• Good appreciation of fundamental accounting knowledge and/or audit knowledge and financial controls.
• Good grasp of IT technical concepts, e.g., Operating Systems (Unix, Windows, etc), Databases (Oracle, SQL, etc.).
• Able to handle multiple tasks and assignments.
• Logical thinking, good attitude, fast learner and good team player.
• Working independently without closely supervisor.
• Ability to persuade and influence others, to motivate others and promote teamwork and mentor any others, and to provide effective feedback.
• Certification/Licensure Certified Information System Auditor (CISA), (Preferred).
• Lotus's.
• Ek-Chai Distribution System Co., Ltd.
• Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .