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Experience:

8 years required

Skills:

Financial Modeling, Data Analysis, Recruitment, Automation, YouTube

Job type:

Full-time

• Lead your own team of analysts/managers on selected projects/requests from the top management.
• Help shape and drive internal performance analysis (trends, scenarios) relevant to corporate goal setting.
• Conduct industry, and competitor data analysis to support the definition of priorities and key issues.
• Develop draft business strategies and share with corporate strategy function.
• Support the creation of high-quality materials for senior stakeholders for both internal and external audiences.
• Help organize Quarterly Business Reviews (QBRs) and other select team ceremonies (e.g., all hands, townhalls).
• Track Objective and Key Results (OKRs) and conduct deep-dives on strategic topics as required.
• Experience working in a similar role, ideally in a technology or travel focused company.
• Degree in BS or BA required.
• 6-8 years of Consulting experience is a strong plus.
• Strong analytical and problem-solving skills.
• Strong financial modeling skills.
• Ability to think strategically, learn fast and understand new business dynamics.
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process.
• Excellent ability to manage and influence senior stakeholders.
• Ability to use AI-generated queries and visualizations while critically validating the data, assumptions and outputs.
• Experience shipping or prototyping with LLMs, agent frameworks or automation tools.
• This role will be based in Bangkok, Thailand. Relocation package will be provided.
• Bangkok.
• Please review our Hiring Process Guidelines before your interview click here to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers https://careersatagoda.com.
• Facebook https://www.facebook.com/agodacareers/.
• LinkedIn https://www.linkedin.com/company/agoda.
• YouTube https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• High school diploma or higher in any field.
• Experience handling large groups of tourists is a plus.
• 1-3 years of experience in ticketing, customer service, or related fields.
• Basic IT equipment skills.
• Strong interpersonal skills and a commitment to excellent customer service.
• Proficiency in English or Chinese is an advantage.
• Job Responsibilities.
• Conduct ticket sales and manage on-site ticketing operations accurately and on time.
• Respond politely to customer inquiries about tickets, resolve complaints, and provide guidance to ensure maximum customer satisfaction.
• Monitor entrances to verify ticket validity and ensure proper admission.
• Oversee and operate the ticketing system efficiently; assist with system updates and troubleshooting as necessary.
• Adhere to policies, procedures, and regulations related to ticketing; implement security measures to prevent fraud and unauthorized access to the system.
• Collaborate with team members and other departments to ensure smooth ticketing operations, and support ticketing operations managers as needed.

Experience:

7 years required

Skills:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

Job type:

Full-time

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

1 year required

Skills:

Quantitative Analysis, Problem Solving, Japanese

Job type:

Full-time

• Bachelor Degree preferred. Proficiency in Japanese (spoken and written). Significant experience in a complex fast paced environment. Minimum 1 year of prior relevant people management experience. Knowledge of basic KPIs (Shrinkage, Productivity, CSAT). Ability to work across shifts and also support the team training and quality. Strategic thinker with strong analytical and creative problem-solving skills. Excellent written and verbal communication skills. Passion for ensuring an excellent user experience.
• Provide mentorship, guidance and career development to members of your team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. Team management responsibilities for a market team, whilst also serving as a cross-functional and a global liaison in developed areas of expertise. Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions. Identify actionable insights, suggest recommendations, and influence team strategy through effective communication. Advocate for users within their market, partnering with global and cross-functional teams to develop global solutions.

Experience:

1 year required

Skills:

English, Thai

Job type:

Full-time

• Assist and support our existing customers (hotel properties) daily in the use of our software.
• Resolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers.
• Troubleshoot and make outbound calls for escalated issues.
• Foster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption.
• Gather customers' feedback and requirements for future releases of the software.
• Use training materials and attend company-wide online training sessions to keep up-to-date with the latest system updates.
• 1+ years of hands-on, front-of-house hospitality operations experience at a hotel or resort Front Desk, Night Auditor, Guest Services, Revenue Manager, Assistant Manager, or similar role at a quality property. (Airline, event, or food & beverage-only experience does not meet this requirement.).
• Previous experience in customer service or similar is a plus.
• Native or Fluent in English and Thai.
• Excellent communication skills and a positive attitude.
• Excellent problem-solving skills and emotional intelligence.
• Great levels of learning agility.
• A compatible graduation course or more than 2 years of proven experience in the area.
• Skill with computers and systems.
• Excellent internet/wifi connection.
• What to Expect - Your Journey with Us.
• Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold - we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
• Learn more online at cloudbeds.com.
• Best All-In-One Hotel Management System | HotelTechAwards (2025).
• Overall 10 Best Places to Work | HotelTechAwards (2025).
• Most Loved Workplace Certified (2024).
• Top 10 People's Choice (2024).
• Remote First, Remote Always.
• PTO in accordance with local labor requirements.
• Monthly Wellness Fridays - enjoy an extra-long weekend every month.
• Fully Paid Parental Leave.
• Home office stipend based on country of residency.
• Professional development courses in Cloudbeds University.
• Access to professional development, including manager training, upskilling and knowledge transfer.
• Everyone is Welcome - A Culture of Inclusion.
• Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
• To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
• LI-REMOTE.

Experience:

2 years required

Skills:

Leadership Skill, SAP, English

Job type:

Full-time

• As a Customer Service Specialist, you will play a critical role in customer satisfaction by managing end-to-end order processing, coordinating with key stakeholders, continuously improving service processes, and supporting the commercial team at both local and regional levels. Some of the Things You'll Do: Serve as the primary point of contact for customers via email, phone, and internal systems, ensuring professional and timely communication. Process customer orders and manage delivery-related activities using SAP (e.g., SAP SD, MM module). Monitor order status and proactively ide ...
• What You'll Bring.
• to Us: Bachelor's degree in any field Good command of English, both written and spoken 2-3 years of experience in Customer Service, Order Management, or Sales Support Experience with SAP is an advantage Strong communication and problem-solving skills Ability to work effectively under pressure and manage multiple priorities Good computer skills, particularly MS Excel, Outlook, and SAP.
• Competitive health + wellness benefit plan Continuous professional development with many opportunities for growth Access to a wide variety of internal and external training courses on our learning system We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you. This is a fantastic opportunity to build your career with a company who are experiencing rapid growth. At Diversey - a Solenis Company, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.

Experience:

1 year required

Job type:

Full-time

• ใครสายบิวตี้ ชอบคุยกับลูกค้า และ ชอบทำงานกับลูกค้าต่างชาติ .
• สุขุมวิท 32 | BTS ทองหล่อ.
• รับผู้หญิงเท่านั้น.
• เงินเดือน 18,000-20,000++ บาท ขึ้นอยู่กับประสบการณ์.
• ลูกค้าต่างชาติเยอะ + มีโอกาสได้ทิป .
• งานหลัก.
• ทำ ทรีทเมนต์ผิว / เลเซอร์ / ทรีทเมนต์ตัว.
• ช่วยแพทย์ระหว่างให้บริการ.
• เตรียมห้องและอุปกรณ์.
• ดูแลลูกค้าก่อน-หลังรับบริการ.
• ประสานงานและอำนวยความสะดวกให้ลูกค้าและแพทย์.
• ถ้าชอบทำงานกับลูกค้าต่างชาติ บอกเลยว่าตำแหน่งนี้เหมาะมาก ได้ฝึกภาษาอังกฤษ ได้เจอลูกค้าหลากหลาย และ มีโอกาสได้ทิปดี ๆ จากลูกค้า .
• เรามองหาคนแบบนี้.
• มีประสบการณ์ BT / Therapist.
• บุคลิกดี ยิ้มแย้ม รักงานบริการ.
• รับผิดชอบ ตรงต่อเวลา.
• ชอบงานความงามและการดูแลลูกค้า.
• พร้อมทำงานจริง ไม่เทนัดสัมภาษณ์นะคะ .
• OT / เบี้ยขยัน / โบนัสตามผลงาน.
• ประกันสังคม.
• วันหยุด 6 วัน/เดือน.
• วันหยุดตามกฎหมาย.
• ชุดยูนิฟอร์ม.
• ทำหน้า-หัตถการฟรี + ราคาพนักงาน.
• เงินช่วยเหลือที่พักอาศัย.
• ไม่ต้องเข้างานเป็นกะ กะเดียว !.
• สนใจสมัคร ทักมาได้เลย!.
• LINE: impressionsth หรือ inbox.
• 061-415-2455.
• มีประสบการณ์ + รักงานบริการ = มาคุยกันค่ะ .

Experience:

2 years required

Skills:

Microsoft Office, Meet Deadlines, Data Entry, SAP, English

Job type:

Full-time

• Quotation Management.
• Process quotation requests and prepare accurate, high-quality quotations within the required timeframe.
• Coordinate, prepare, issue, and maintain quotations in accordance with customer requirements and company policies.
• Maintain complete, accurate, and up-to-date quotation records, databases, and supporting documentation to ensure effective document control and traceability.
• Tender & Bid Management.
• Conduct tender searches and coordinate the preparation, compilation, and submission of tender/bid documents, commercial proposals, and pre-qualification documents in compliance with customer requirements and submission deadlines.
• Manage online bidding and e-tendering activities, monitor tender schedules, and follow up on bid submissions.
• Maintain complete, accurate, and up-to-date tender records, filing systems, and related documentation to ensure proper document control and audit readiness.
• Contract Administration.
• Prepare and administer sales contracts, agreements, contract amendments, correspondence, and Power of Attorney (POA) documentation for tender submissions, contract execution, and other business purposes.
• Coordinate contract documentation with internal and external stakeholders to ensure compliance with company requirements.
• Maintain complete, accurate, and up-to-date contract files, records, and databases to ensure effective contract administration and document management.
• Bank Guarantee (BG) Administration.
• Process Bank Guarantee (BG) requests through the KOMGO platform and Deutsche Bank.
• Prepare, coordinate, and submit all supporting documents related to the issuance, amendment, extension, and return of Bank Guarantees.
• Maintain complete, accurate, and up-to-date Bank Guarantee records and documentation for tracking, compliance, and audit purposes.
• Database & Document Control.
• Maintain and update pricing information in SAP (Transaction Code: VK11) to ensure accurate and up-to-date pricing records.
• Maintain and update the DKSH pricing database to ensure data accuracy, consistency, and alignment with the FME database.
• Prepare and provide supporting documents as requested by authorized representatives and other relevant stakeholders.
• Maintain complete, accurate, and up-to-date business records, databases, and documentation in accordance with company policies and document control procedures.
• Ensure all documents are properly filed, organized, and readily accessible to support business operations, compliance, and audit requirements.
• Other.
• Perform other.
• as assigned.
• Bachelor's degree or equivalent.
• Good command of both written and spoken English.
• Minimum of 2-3 years of experience in quotation and tender administration, preferably within the medical device, healthcare, or pharmaceutical industry.
• Proven experience in managing the end-to-end tendering process, including tender preparation, bid submission, and tender documentation.
• Experience in contract administration, document control, and database management is an advantage.
• Knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is an advantage. Training will be provided for the successful candidate.
• Excellent time management, organizational, and prioritization skills, with the ability to manage multiple tasks, work effectively under pressure, and meet deadlines in a fast-paced environment.
• Proactive, self-motivated, adaptable, detail-oriented, and committed to delivering high-quality work, with the ability to work independently as well as collaboratively within a team.
• Good command of written and spoken English, with effective communication and interpersonal skills.
• Strong organizational, document control, and administrative skills, including quotation management, tender and bid administration, contract administration, record management, and database maintenance.
• Customer-focused with a strong service mindset and the ability to communicate and coordinate effectively with internal and external stakeholders.
• Proficient in Microsoft Office applications, particularly Excel and Word, with strong skills in data entry, document preparation, reporting, and database management.
• Working knowledge of SAP, particularly Price Master Maintenance (T-Code: VK11), is preferred. Training will be provided.
• Strong attention to detail, with the ability to maintain accurate, complete, and up-to-date records, documentation, and databases while ensuring compliance with company policies and procedures.

Experience:

1 year required

Skills:

English, Thai

Job type:

Full-time

• You are passionate about getting a good solution for your customers by identifying the customers' needs and using your knowledge of the IKEA systems and processes to offer solutions.
• You take ownership for resolving your customer's individual needs; communicating a realistic timeline for this resolution and keeping them informed as promised.
• You understand the impact of service time responses on the customers' level of satisfaction and work both individually and with your colleagues to ensure that you match ...
• You have a good knowledge of store operations in order to offer appropriate solutions to the customers, giving advice on add-on sales, thereby encouraging them to buy more.
• You are listening to your customers and anticipating their needs, promoting IKEA products and services in order to improve their home-to-home shopping experience.
• You actively seek feedback and give feedback constructively to your colleagues in order to improve the shopping experience of all customers.
• You will be providing support and assistance to IKEA Thailand customers and ensuring best customer experience with IKEA tone of voice.
• You have at least 1-2 years of experience in a customer facing support role, preferably in a customer support function or a call centre.
• You have the ability to communicate confidently and clearly (both spoken and written) in Thai and English.
• You are available and committed to work at IKEA Bangna (สะดวกมาทำงานที่อิเกีย สาขาเมกะบางนา), located in Mega Bangna.
• You have a good knowledge of how the Customer Care Centre acts as the main support channel for the customers before, during, and after they have made purchases.
• You can make things happen with flexibility, speed and simplicity.
• You have experienced a good knowledge in handling customer complaints or crisis and are able to create a win-win scenario solution.
• You demonstrate a courteous, professional, and friendly manner on the telephone.
• You are self-reliant and motivated with a proven ability to work as part of a team as well as independently.
• You are familiar and comfortable in using a computer.
• This role requires flexibility in working hours, depending on store operational requirements.
• IKEA is an equal opportunity employer, and we are looking for talented individuals to join our team. We believe that diverse perspectives make us stronger, and we welcome applications from all qualified individuals, including those with disabilities. This role requires the ability to hear, see, and type effectively. English communication skills are an advantage. If you are a qualified candidate, we would love to hear from you.
• The selection process will take place continuously, so if you are interested in this exciting position, please apply by 1 October 2026.

Experience:

5 years required

Skills:

Multitasking, English

Job type:

Full-time

• Manage executives' calendars, appointments, and meeting schedules. Arrange and coordinate internal and external meetings. Plan and coordinate domestic and international business travel for executives. Handle administrative support for executives and the department, including expense reimbursement and related documentation. Coordinate and support departmental activities, including workshops, outings, press trips, and other events.
• Bachelor's degree in any field of study (Bachelor's GPAX 2.70). 3-5 years of work ex ...

Experience:

2 years required

Skills:

Microsoft Office, Accounting

Job type:

Full-time

• The position involves several core functions: Transaction Management: Process and monitor private fund transactions; Verification: Ensure accuracy of customer purchase orders, payment processing, and securities transfers; Coordination: Liaise between internal departments and external parties to support fund operations; Client Support: Gather customer details and work with marketing staff to coordinate with relevant departments; Additional Duties: Handle other assigned tasks related to the position.
• Required.
• Educational Background: Bachelor's degree in finance, accounting, economics, business administration, or related field. Experience: Minimum 1-2 years of work experience. Preferred Background: Candidates with experience in private funds, mutual funds, securities operations, or investment management receive special consideration. Technical Skills: Strong communication and coordination abilities; Proficient with computer basics and Microsoft Office. Bonus.
• Knowledge of investment products, SEC regulations (Thailand), and capital markets is advantageous.

Experience:

3 years required

Skills:

Project Management, Accounting, M&A, English

Job type:

Full-time

• Support the establishment and enhancement of the Group Corporate Governance Structure to ensure alignment with the policies of the listed company and applicable laws and regulations.
• Organize and coordinate Board of Directors' meetings and shareholders' meetings of subsidiary companies, including the preparation of meeting materials, minutes, and related documentation.
• Monitor and coordinate governance matters across subsidiary companies to ensure comp ...
• Support the appointment of directors, executives, and company secretaries of subsidiary companies, including the maintenance of statutory records and related corporate documentation.
• Research, analyze, and provide preliminary advice on legal, regulatory, and governance matters relating to the oversight and management of subsidiary companies.
• Assist in the development, implementation, and continuous improvement of the Group's corporate governance policies, manuals, and best practices.
• Coordinate with internal departments on matters relating to the Group's corporate structure, governance framework, and subsidiary oversight.
• Bachelor's degree in Business Administration, Accounting, Finance, Law, or a related field.
• At least 3-5 years of experience in Company Secretarial, Corporate Governance, or related corporate affairs functions.
• Strong knowledge of public limited company law, private company law, and corporate governance principles and best practices.
• Good understanding of the roles, duties, and fiduciary responsibilities of directors of both parent and subsidiary companies.
• Proficient in English communication, with the ability to prepare business correspondence and corporate documentation.
• Strong coordination, project management, and stakeholder management skills, with the ability to work effectively across multiple functions and entities.
• Completion of the Company Secretary Program (CSP) or other relevant corporate governance training will be an advantage.
• Experience overseeing multiple subsidiary companies, or involvement in corporate establishment, restructuring, group reorganization, mergers and acquisitions (M&A), will be highly preferred.

Experience:

1 year required

Skills:

Social media, English, Thai

Job type:

Full-time

• coordinating documentation, assembling contracts and payment documents, and verifying accuracy. Team Coordination: Supporting project initiatives and monitoring progress across internal and external team collaborations.
• Required.
• Bachelor's degree or higher in any field. Preferred specializations include business administration, management, English, or information technology. Experience: Minimum 1-3 years in relevant roles such as social media, administrative, coordinating, ope ...
• High attention to detail with commitment to document and numerical accuracy; Strong communication and follow-up abilities; Excellent interpersonal skills.

Experience:

2 years required

Skills:

Microsoft Office, Procurement, Purchasing, Power BI, English

Job type:

Full-time

• Control document workflows including submission, tracking, distribution, and response coordination across GC platforms and internal teams.
• Maintain document control logs, records, version control, numbering, filing, storage, and retrieval for both electronic and hard copy files.
• Support document preparation by ensuring proper formatting, compliance, system access, and archiving activities.
• Monitor and verify data entries from site teams, follow up on gaps, and ensure timely and accurate updates.
• Maintain and continuously improve data tracking templates and reporting structures, aligning historical data with current standards.
• Organize project data from multiple sources so it is structured, accessible, and ready for reporting and analysis.
• Prepare reports on project progress, cost, and performance to support visibility and decision-making.
• Ensure consistency in data structure and reporting formats across sites or regions.
• Support issue tracking, data visualization, project schedules, procurement documentation, and office purchasing activities as needed.
• How You Will Do It.
• Take ownership of data quality, document control, and daily follow-up with accuracy and accountability.
• Stay close to site teams and internal partners, respond quickly, and remove obstacles that slow down delivery or reporting.
• Use a continuous-improvement mindset to refine templates, trackers, and reporting formats as site needs change.
• Work as one team across APAC by sharing information clearly, building trust, and respecting different perspectives.
• Bachelor's technical degree in engineering or a related field.
• Minimum 2 years of experience in project support, data management, or administrative roles; experience in construction, commissioning, or engineering projects is an advantage.
• Good command of English in listening, speaking, reading, and writing.
• TOEIC score of 600, IELTS overall score of 5.0, or equivalent.
• Strong analytical and computer skills, with proficiency in Microsoft Office, Excel, Power Query, Power BI, or similar tools.
• High accuracy, attention to detail, and the ability to manage large volumes of data.
• Strong time management and organizational skills with the ability to handle multiple tasks and deadlines.
• Good communication and coordination skills when working with cross-functional teams and site personnel.
• Familiarity with document control processes such as submittals, logs, version control, and archival practices.
• Willingness to support multiple APAC sites and remote coordination.
• Nice to Have.
• Experience supporting reporting, data visualization, and performance tracking.
• Exposure to construction, commissioning, or engineering project environments.
• Experience developing training materials or supporting users with data handling and system usage.
• Familiarity with issue tracking data or project scheduling tools.
• Why Join Us.
• You will gain broad exposure to project operations across multiple APAC sites, working with cross-functional teams on data, documentation, reporting, and process improvement. This is an opportunity to build practical experience in a structured environment while contributing to reliable project delivery.
• If you are ready to bring structure, accuracy, and coordination to project operations, we would love to hear from you.

Experience:

1 year required

Skills:

English, Thai

Job type:

Full-time

• Assist and support our existing customers (hotel properties) daily in the use of our software.
• Resolve customers' inquiries via phone, email, chat, or any other media that Cloudbeds uses to help customers.
• Troubleshoot and make outbound calls for escalated issues.
• Foster strong customer relationships with empathy to drive loyalty, retention, and increased software adoption.
• Gather customers' feedback and requirements for future releases of the software.
• Use training materials and attend company-wide online training sessions to keep up-to-date with the latest system updates.
• 1+ years of hands-on, front-of-house hospitality operations experience at a hotel or resort Front Desk, Night Auditor, Guest Services, Revenue Manager, Assistant Manager, or similar role at a quality property. (Airline, event, or food & beverage-only experience does not meet this requirement.).
• Previous experience in customer service or similar is a plus.
• Native or Fluent in English and Thai.
• Excellent communication skills and a positive attitude.
• Excellent problem-solving skills and emotional intelligence.
• Great levels of learning agility.
• A compatible graduation course or more than 2 years of proven experience in the area.
• Skill with computers and systems.
• Excellent internet/wifi connection.
• What to Expect - Your Journey with Us.
• Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold - we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.
• Learn more online at cloudbeds.com.
• Best All-In-One Hotel Management System | HotelTechAwards (2025).
• Overall 10 Best Places to Work | HotelTechAwards (2025).
• Most Loved Workplace Certified (2024).
• Top 10 People's Choice (2024).
• Remote First, Remote Always.
• PTO in accordance with local labor requirements.
• Monthly Wellness Fridays - enjoy an extra-long weekend every month.
• Fully Paid Parental Leave.
• Home office stipend based on country of residency.
• Professional development courses in Cloudbeds University.
• Access to professional development, including manager training, upskilling and knowledge transfer.
• Everyone is Welcome - A Culture of Inclusion.
• Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
• To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.
• LI-REMOTE.

Experience:

7 years required

Skills:

Quantitative Analysis, Business Development, Project Management, Problem Solving, Leadership Skill

Job type:

Full-time

• Bachelor's degree or equivalent diploma Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too. Strategic thinker with strong analytical and problem-solving skills 10+ years of experience in operations, preferably in BPO/ITES industry 7+ years of people management experience, ...
• Preferred.
• Having high cultural awareness of political and social situations is a plus! Proficiency in English and Japanese Build a positive relation with Client in order to create new business opportunities Identify potential risks and opportunities of improvement in the process and suggest solutions.
• Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases. Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms. Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders. Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs. Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis. Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case. Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason. Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions Identify actionable insights, suggest recommendations, and influence team strategy through effective communication Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains. Streategize and execute Client/Leadership directions and decisions following the change management process. Mantain an effective Client relationship with proactive communication followed by POA and closed loop.

Experience:

1 year required

Skills:

Electronics, Automation

Job type:

Full-time

• Responsible for supporting in all required documents and document preparations for foreign employee's Visa and Work Permit Application regarding to BOI and IEAT regulations.
• Manage Visa and Work Permit issuance & extension for foreign employee's including their supported families.
• Ensuring to pre-notify 90 days report to immigration.
• Keep up to date information on foreign employment rules and regulations.
• Provide assistances in other related administrative matters.
• Who are we looking for?.
• Bachelor's degree in any related fields.
• 1 year of experience in working with foreigners (Fresh graduates are welcome).
• Good communication skills in English and Chinese. (Communications Level).
• Computer literate (Email, MS Offices: Word, Excel, PowerPoint, Teams).
• Knowledge the Single Window for visa and work permit is plus.
• Top reasons for why join us?.
• Opportunity to join a diverse and international company where can help create a greener more intelligence-driven future.
• A number of programs each year to support you in your career journey and our program offering continues to grow annually.
• Balance life as we have 5-day work week policy.
• We offer comprehensive medical insurance coverage for you and your family.
• Yearly bonus and quarterly incentive to reward your achievements.
• We provide a free bus and van shuttle service to many locations around the company.
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Experience:

2 years required

Skills:

SAP

Job type:

Full-time

• Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.
• Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Enhance skills around your solution portfolio, managing customer retention, and driv ...
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.
• The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth.
• What You Bring.
• 2-3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.
• Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.
• AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering).
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
• Strong problem-solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.
• SAP Customer Experience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes.
• The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
• About SAP Academy for Customer Success.
• The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
• Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions - all while learning in a dynamic environment and earning competitive pay and benefits.
• SAPAcademyforCustomerSuccess.
• SAPNextGen.
• SAP Next Gen is our global experience for students and early talent (0-3 years of professional work experience). Being a part of the Next Gen community provides access to a supportive global network, tailored development opportunities, and the ability to contribute to high-impact projects across the business.
• SAP's employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
• We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities.
• During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.
• We are SAP.
• Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.
• Candidate must currently possess unrestricted work authorization for the country where they are applying and do not require current or future employer sponsorship for a visa or work permit.

Experience:

1 year required

Skills:

English

Job type:

Full-time

• Coordinate with internal and external parties to arrange the annual general meeting of shareholders.
• Process approval of various issues, internally and externally, to facilitate the arrangement of shareholders meeting.
• Support the arrangements regarding the meetings of the Board of Directors, relevant Board's Committees and the Shareholders.
• Coordinate with the secretary of the committee or the committee members who must attend the meeting to confirm the attendance prior to each meeting.
• Coordinate with internal and external organizations to find suitable location for the meeting. Coordinate to facilitate the attendees' parking and etc. Prepare seating, food, snacks and souvenirs for the meeting and the attendees.
• Perform relevant assignments as assigned by Functional Head, such as coordinating to give souvenirs for special occasions to directors, preparing documents, forms, reports for directors and executives to sign and submit to the SEC.
• In charge of circulating POA for preparation and signing and keeping record of POA Process (from requesting to submitting of the signed POA to the user).
• Maintain and update directors' profiles and records.
• Perform relevant assignments as assigned by Head of Company Secretary.
• Bachelor's degree in Law, Finance, Business Administration or related fields.
• Possesses basic knowledge of laws and regulations related to the Public Limited Companies Act, Securities and Exchange Act.
• Minimum 1-3 years of experience in related field. (having experienced in company secretarial is preferable).
• Mature and be able to work independently.
• Fair command of computer literacy.
• Basic English communication skills.

Experience:

3 years required

Skills:

Recruitment, Salesforce, Cloud Computing, English, Thai

Job type:

Full-time

• About the Role.
• The Client Services Lead acts as the central point of coordination between the customer, the Sales team, and the Delivery/Service team. This role owns the customer relationship post-sale ensuring contract terms are tracked and fulfilled, customer satisfaction stays high, renewal opportunities are protected, and any risk signals (delivery gaps, dissatisfaction, scope changes) are surfaced to Sales early enough to act on. This is not a technical delivery role; it's a relationship and coordination role ...
• Customer-facing Serve as the customer's primary point of contact for contract and service-related matters (excluding day-to-day technical delivery issues, which route to the Delivery team) Build and maintain strong relationships with key customer stakeholders to understand their evolving needs and priorities Proactively check in with customers to gauge satisfaction, address concerns, and reinforce the value being delivered Manage contract lifecycle events renewals, amendments, scope changes, expirations ensuring the customer experiences no service gaps Sales-facing Alert the Sales team early to renewal risk, expansion opportunities, or dissatisfaction signals so they can engage the customer proactively Provide Sales with account context (usage patterns, satisfaction trends, open issues) to support upsell/cross-sell and renewal conversations Support contract renewal discussions jointly with Sales, acting as the relationship continuity between initial sale and ongoing service Delivery-facing Act as the customer's advocate within Delivery, communicating customer priorities, concerns, and feedback to the service/delivery team Track SLA adherence and service commitments against the contract, flagging gaps before they become customer-facing issues Coordinate with Delivery on service reviews, issue resolution timelines, and status updates the customer needs Contract & Reporting Maintain accurate records of contract terms, renewal dates, and key account milestones Prepare periodic account health reports/dashboards for internal stakeholders (Sales, Delivery, Management) Monitor renewal pipeline and flag at-risk accounts with lead time sufficient for intervention.
• Bachelor's degree in Business Administration, Marketing, IT, or related field 3-5+ years of experience in client services, account management, customer success, or a similar customer-facing coordination role IT/technology services industry preferred Strong communication and stakeholder management skills; comfortable being the "translator" between commercial, delivery, and customer language Experience with contract lifecycle management (renewals, SLAs, scope tracking) Proven ability to work cross-functionally with Sales and Delivery/Operations teams Good command of English (written and spoken); Thai fluency required for local customer engagement Familiarity with CRM/ticketing tools (Salesforce, ServiceNow, or similar) is a plus Workplace type: About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.