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Experience:

8 years required

Skills:

Risk Management, Internal Audit, Recruitment, YouTube, English

Job type:

Full-time

• At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
• Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
• No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.
• Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel & related services, provided to consumers and local partners through five primary B2C brands: Booking.com, Agoda, Priceline, KAYAK, and OpenTable. Collectively, Booking Holdings operates in more than 220 countries and territories in Europe, North America, APAC, South America, the region, the Middle East and Africa in more than 40 languages. The mission of Booking Holdings is to make it easier for everyone to experience the world.
• The Opportunity.
• As the building block that provides a solid baseline for Agoda's culture of integrity, the Compliance & Ethics team is at the forefront of driving and maintaining the company's compliance program and managing regulatory risks across a fast growing, tech driven global travel business.
• Within Booking Holdings, an enhanced and more connected global B2B organization is being built, bringing together strategic partnership capabilities across Booking.com, Priceline and Agoda ("New B2B Business"). Intended to better serve partners, move faster in the market, and unlock new opportunities for growth, the new organization will support strategic partnerships, affiliate and API distribution, corporate and wholesale travel, and other commercial channels, serving airlines, travel management companies, OTAs, financial institutions, platforms and other strategic partners. You will collaborate closely with colleagues across Booking Holdings Inc., Booking Holdings Financial Services, our sister brands, and key functions including FinTech, Product, Commercial, Legal, Internal Audit, People and Supply to help shape and support the next chapter of Booking Holdings' B2B business, leveraging the company's scale, technology, talent and global reach to create best-in-class partner experiences and innovative solutions.
• Reporting to the Agoda Senior Director, Compliance Officer, you will be the senior payments compliance lead for Agoda's B2B (business to business) division, with a particular focus on our B2B payments products and related licensing obligations. You will design, enhance, and oversee our compliance risk management and control framework and provide pragmatic, risk-based advice to senior stakeholders.
• This position is based in Bangkok. Agoda provides relocation support for successful candidates not currently located in Bangkok. Remote or alternative base locations are not available.
• In this Role, You'll Get To.
• Compliance & Ethics Programme - Key Responsibilities.
• Lead and support day to day Compliance & Ethics initiatives, ensuring key objectives, deliverables, and reporting are completed in a timely and high quality manner.
• Act as a subject matter expert and trusted advisor on broader Compliance & Ethics topics (e.g., anti bribery and corruption, conflicts of interest, third party risk, code of conduct), providing well reasoned, business oriented guidance that supports Agoda's culture of integrity.
• Shape and enhance Agoda's Compliance & Ethics framework, including policies, standards, training, monitoring and testing activities, ensuring it remains fit for purpose and aligned with Booking Holdings' expectations and global benchmarks.
• Design and oversee practical review processes for gifts and entertainment, conflicts of interest disclosures, third party due diligence, risk assessments, and related monitoring, and drive appropriate mitigation actions in close partnership with relevant stakeholders.
• Collaborate with the Global Compliance & Ethics team on third party risk management initiatives and conflicts of interest processes, helping to ensure effective identification, escalation, and mitigation of key risks across new and existing activities.
• Support or lead elements of compliance related reviews and investigations (where appropriate), and develop data driven monitoring approaches to identify trends, root causes, and opportunities for programme uplift.
• Develop, implement, and continuously refine compliance policies, procedures, and standard operating procedures (SOPs) to keep pace with evolving business models and regulatory expectations.
• Support the design, delivery, and refresh of compliance training programmes, including in person and virtual sessions, and maintain e learning materials in line with changing business needs and risk profiles.
• Promote a strong ethical culture through awareness campaigns, employee engagement initiatives, and regular collaboration with key functions and leadership.
• Partner closely with cross functional teams (e.g., Legal, Finance, Government Affairs, People, Commercial, Supply and other business stakeholders) to embed compliance requirements into products, processes, and day to day decision making.
• Drive continuous improvement and efficiency initiatives, including the smart use of technology and digital tools to standardise, automate, and streamline compliance workflows.
• Prepare or support management updates, reporting materials, and other compliance related communications for internal and external stakeholders and leadership.
• Take on additional and ad hoc responsibilities as needed to strengthen the Compliance & Ethics function and further mature the overall programme.
• Support the development, implementation and continuous enhancement of the financial crime risk management framework alongside our Financial Crime team.
• Assist in areas of financial crime risk management such as testing and monitoring and annual risk assessment process.
• What You'll Need to Succeed.
• Experience & Expertise.
• 8+ years of progressive experience in compliance risk management regulatory compliance, preferably in global or regional organisations.
• Significant cards and payments experience, including a practical understanding of consumer and B2B payments products, payment service provider models, card scheme rules, and payments licensing environments.
• Proven track record in building, enhancing, or independently assessing compliance risk management frameworks for payments, including risk assessments, controls design, and governance.
• Technical & Functional Skills.
• Hands on experience designing, operating, or overseeing a corporate compliance framework, third party due diligence processes, investigations, escalation, and complex case handling.
• Strong ability to translate legal and regulatory compliance into clear, pragmatic controls and processes that enable business growth while managing risk.
• Leadership & Stakeholder Management.
• Demonstrated success in influencing and partnering with senior stakeholders across functions (e.g., Product, FinTech, Commercial, Legal, Internal Audit, Operations) in fast paced, high growth environments.
• Strong project and programme management skills, with the ability to prioritise, plan, and deliver multiple initiatives concurrently across jurisdictions and time zones.
• Excellent communication skills in English (written and verbal), with the ability to explain complex compliance concepts in clear, business friendly terms.
• Mindset & Values.
• Strategic, data driven, and solutions oriented, with the ability to "connect the dots", see the big picture, and drive constructive change.
• High level of integrity and sound judgement, suitable for a senior Compliance & Ethics leadership role.
• Self starter who operates with minimal supervision, is comfortable with ambiguity, and thrives in a dynamic, tech driven, international environment.
• Please review our Hiring Process Guidelines before your interview click.
• here.
• to learn how interviewing at Agoda works.
• Discover more about working at Agoda.
• Agoda Careers.
• https://careersatagoda.com.
• Facebook.
• https://www.facebook.com/agodacareers/.
• LinkedIn.
• https://www.linkedin.com/company/agoda.
• YouTube.
• https://www.youtube.com/agodalife.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our.
• privacy policy.
• Disclaimer.
• We do not accept any terms or conditions, nor do we recognize any agency's representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Skills:

EHS Management

Job type:

Full-time

• EHS Strategy, Awareness, Communication & Training.
• Develop and implement EHS programs, initiatives, and awareness activities in alignment with company and corporate EHSQ requirements.
• Promote safety leadership, safety culture, critical risk management, and awareness of critical/high-risk activities across the organization.
• Communicate EHSQ policies, requirements, rules, standards, safety alerts, and environmental requirements to employees, contractors, visitors, and other stakeholders.
• Identify and analyze EHS competency and training needs using tools such as Training Needs Analysis (TNA) and Training Matrix.
• Plan, coordinate, and deliver internal and external EHS training to ensure employees and relevant stakeholders understand and comply with applicable requirements.
• Support corporate EHS campaigns and initiatives, including safety and environmental awareness events.
• EHS Legal Compliance & Regulatory Management.
• Establish, maintain, and regularly update the legal and regulatory register covering EHS and plant operations.
• Monitor changes in Thailand's occupational safety, health, environmental, chemical, and plant operation laws and regulations.
• Provide regular updates on regulatory developments and support corporate/global regulatory monitoring activities.
• Advise management on legal compliance gaps, regulatory changes, and appropriate corrective or improvement actions.
• Liaise and communicate effectively with relevant government authorities and regulatory bodies on EHS and operational matters.
• Ensure compliance with applicable Thailand EHS laws, regulations, standards, and statutory requirements.
• Licenses, Permits & Approvals.
• Establish and maintain a comprehensive register of EHS-related licenses, permits, approvals, and statutory requirements.
• Coordinate with relevant permit owners and stakeholders to ensure licenses, permits, and approvals remain valid and are renewed on time.
• Monitor and report license and permit status to management on a regular basis.
• Advise management on potential compliance gaps, expired/expiring permits, and required corrective actions.
• EHS Risk Management & Operational Risk Control.
• Conduct EHS risk assessments and recommend practical and effective risk control measures to reduce risks to an acceptable level.
• Establish and maintain accident prevention and risk control measures.
• Conduct regular workplace inspections and coordinate management inspections to identify and address EHS risks and non-conformities.
• Follow up on corrective actions and ensure timely closure of inspection findings and non-conformities.
• Support project and operational activities through risk assessment and change management methodologies, including MOC, PSSR, HAZOP, FMEA, and related assessments.
• Review and approve high-risk activities, including work permits, Job Safety Analysis (JSA), method statements, lifting plans, maintenance, and facility management activities.
• Provide practical EHS advice and risk mitigation solutions to management and process owners.
• Integrated Management System, Audit & Certification.
• Establish, implement, maintain, and continuously improve the Integrated Management System (IMS) in accordance with applicable international standards.
• Maintain compliance with ISO 9001, ISO 14001, and ISO 45001 requirements.
• Ensure EHSQ procedures, SOPs, work instructions, and related documentation are current and aligned with corporate/global requirements.
• Coordinate internal and external audits, follow up on audit findings, and ensure timely closure of corrective actions and non-conformities.
• Coordinate and support management reviews and ensure appropriate follow-up actions are implemented.
• Support corporate/global EHS certification and assurance programs.
• Product Safety & Chemical Compliance.
• Support product safety and chemical compliance requirements, including RoHS, REACH, and other applicable chemical/product safety standards.
• Review and respond to customer requirements related to product safety, chemical compliance, and green procurement.
• Liaise with global/central Product Safety teams and relevant internal functions on product safety matters.
• Support Operations and Supply Chain functions in complying with Dangerous Goods Regulations and applicable requirements for storage, handling, and transportation of dangerous goods.
• Environmental Management & Operational EHS.
• Oversee site waste management, including solid, liquid, hazardous, and scheduled waste, in accordance with applicable regulations and company requirements.
• Ensure scrubber and wastewater/effluent systems are properly operated and discharges comply with applicable standards and regulatory limits.
• Monitor environmental performance and escalate non-conformities to management with appropriate corrective actions.
• Establish and maintain relevant EHS programs, including PPE, risk assessment, medical surveillance, confined space, LOTO, and other applicable programs.
• Support daily plant operations and process safety through toolbox talks, safety walks, safety moments, concern reporting, and other proactive safety activities.
• Coordinate emergency preparedness and response activities at the site.
• Support and supervise EHS requirements for off-site/customer-site equipment installation and other field activities.
• Crisis Management & Business Continuity.
• Act as secretary/coordinator for the Crisis Management Team and support crisis preparedness and response activities.
• Coordinate crisis mitigation and recovery actions with relevant internal functions and stakeholders.
• Support business and operational continuity by coordinating relevant information, requirements, and communications with authorities and other stakeholders.
• Security Management.
• Manage and coordinate site security activities and security controls, where applicable.
• Oversee day-to-day security-related matters and ensure appropriate site security practices are maintained.
• Support employee travel security and related requirements when necessary.
• Coordinate with relevant security stakeholders and management on security risks and incidents.
• Other Responsibilities.
• Provide EHS and security support for VSD/PSD activities and other business operations in Thailand.
• Perform other EHS, security, compliance, and operational duties as assigned by management.
• Education & Experience.
• Bachelor's degree or higher in Engineering, Technical disciplines, Chemistry, Occupational Safety, Environmental Science, or a related field.
• Minimum 10 years of relevant experience in EHS, chemical operations, manufacturing, plant operations, or a related industrial environment.
• Experience in chemical/process safety, environmental management, occupational health and safety, and plant operations is preferred.
• EHS & Regulatory Knowledge.
• Strong knowledge of Thailand's Occupational Safety and Health laws, Environmental laws, and other regulations applicable to industrial/plant operations.
• Knowledge and practical experience in EHS risk assessment, workplace safety, environmental compliance, emergency preparedness, and operational risk management.
• Knowledge of Dangerous Goods Regulations and requirements for the handling, storage, and transportation of dangerous goods.
• Knowledge of wastewater/effluent treatment, scrubber operations, and applicable environmental discharge standards.
• Knowledge of chemical/product safety regulations, including RoHS, REACH, and related requirements.
• Professional Certifications & Training.
• Completion of required occupational safety training from the National Institute of Occupational Safety and Health or relevant recognized authority.
• Possession of the required Senior Safety Officer / Professional Safety Officer certification(s) under Thailand regulations.
• Certified Environmental Professional in Scheduled Waste Management or equivalent recognized certification.
• Additional relevant EHS, environmental, auditing, or process safety certifications are an advantage.
• Management Systems & Audit.
• Good knowledge and practical experience with ISO 9001, ISO 14001, and ISO 45001 management systems.
• Experience in internal/external audits, corrective and preventive actions (CAPA), non-conformance management, and management review.
• Familiarity with integrated management systems and global/corporate EHS certification programs.
• Risk Management & Technical Competencies.
• Strong ability to conduct risk assessments, identify hazards, evaluate risks, and develop practical mitigation measures.
• Knowledge of risk management methodologies such as MOC, PSSR, HAZOP, FMEA, JSA, and work permit systems.
• Ability to assess high-risk activities and provide technically sound recommendations to management.
• Strong organizational, administrative, analytical, auditing, and computer skills.
• Ability to manage complaints, non-conformities, corrective actions, and preventive actions effectively.
• Communication & Leadership.
• Strong communication, coordination, and stakeholder management skills.
• Ability to effectively liaise with government authorities, corporate/global teams, contractors, customers, and other external stakeholders.
• Strong ability to influence and communicate EHS requirements across all levels of the organization.
• Ability to provide practical, feasible, and business-oriented EHS solutions to management.
• Strong organizational skills with the ability to manage multiple priorities and regulatory requirements independently.

Skills:

EHS Management

Job type:

Full-time

• EHS Strategy, Awareness, Communication & Training.
• Develop and implement EHS programs, initiatives, and awareness activities in alignment with company and corporate EHSQ requirements.
• Promote safety leadership, safety culture, critical risk management, and awareness of critical/high-risk activities across the organization.
• Communicate EHSQ policies, requirements, rules, standards, safety alerts, and environmental requirements to employees, contractors, visitors, and other stakeholders.
• Identify and analyze EHS competency and training needs using tools such as Training Needs Analysis (TNA) and Training Matrix.
• Plan, coordinate, and deliver internal and external EHS training to ensure employees and relevant stakeholders understand and comply with applicable requirements.
• Support corporate EHS campaigns and initiatives, including safety and environmental awareness events.
• EHS Legal Compliance & Regulatory Management.
• Establish, maintain, and regularly update the legal and regulatory register covering EHS and plant operations.
• Monitor changes in Thailand's occupational safety, health, environmental, chemical, and plant operation laws and regulations.
• Provide regular updates on regulatory developments and support corporate/global regulatory monitoring activities.
• Advise management on legal compliance gaps, regulatory changes, and appropriate corrective or improvement actions.
• Liaise and communicate effectively with relevant government authorities and regulatory bodies on EHS and operational matters.
• Ensure compliance with applicable Thailand EHS laws, regulations, standards, and statutory requirements.
• Licenses, Permits & Approvals.
• Establish and maintain a comprehensive register of EHS-related licenses, permits, approvals, and statutory requirements.
• Coordinate with relevant permit owners and stakeholders to ensure licenses, permits, and approvals remain valid and are renewed on time.
• Monitor and report license and permit status to management on a regular basis.
• Advise management on potential compliance gaps, expired/expiring permits, and required corrective actions.
• EHS Risk Management & Operational Risk Control.
• Conduct EHS risk assessments and recommend practical and effective risk control measures to reduce risks to an acceptable level.
• Establish and maintain accident prevention and risk control measures.
• Conduct regular workplace inspections and coordinate management inspections to identify and address EHS risks and non-conformities.
• Follow up on corrective actions and ensure timely closure of inspection findings and non-conformities.
• Support project and operational activities through risk assessment and change management methodologies, including MOC, PSSR, HAZOP, FMEA, and related assessments.
• Review and approve high-risk activities, including work permits, Job Safety Analysis (JSA), method statements, lifting plans, maintenance, and facility management activities.
• Provide practical EHS advice and risk mitigation solutions to management and process owners.
• Integrated Management System, Audit & Certification.
• Establish, implement, maintain, and continuously improve the Integrated Management System (IMS) in accordance with applicable international standards.
• Maintain compliance with ISO 9001, ISO 14001, and ISO 45001 requirements.
• Ensure EHSQ procedures, SOPs, work instructions, and related documentation are current and aligned with corporate/global requirements.
• Coordinate internal and external audits, follow up on audit findings, and ensure timely closure of corrective actions and non-conformities.
• Coordinate and support management reviews and ensure appropriate follow-up actions are implemented.
• Support corporate/global EHS certification and assurance programs.
• Product Safety & Chemical Compliance.
• Support product safety and chemical compliance requirements, including RoHS, REACH, and other applicable chemical/product safety standards.
• Review and respond to customer requirements related to product safety, chemical compliance, and green procurement.
• Liaise with global/central Product Safety teams and relevant internal functions on product safety matters.
• Support Operations and Supply Chain functions in complying with Dangerous Goods Regulations and applicable requirements for storage, handling, and transportation of dangerous goods.
• Environmental Management & Operational EHS.
• Oversee site waste management, including solid, liquid, hazardous, and scheduled waste, in accordance with applicable regulations and company requirements.
• Ensure scrubber and wastewater/effluent systems are properly operated and discharges comply with applicable standards and regulatory limits.
• Monitor environmental performance and escalate non-conformities to management with appropriate corrective actions.
• Establish and maintain relevant EHS programs, including PPE, risk assessment, medical surveillance, confined space, LOTO, and other applicable programs.
• Support daily plant operations and process safety through toolbox talks, safety walks, safety moments, concern reporting, and other proactive safety activities.
• Coordinate emergency preparedness and response activities at the site.
• Support and supervise EHS requirements for off-site/customer-site equipment installation and other field activities.
• Crisis Management & Business Continuity.
• Act as secretary/coordinator for the Crisis Management Team and support crisis preparedness and response activities.
• Coordinate crisis mitigation and recovery actions with relevant internal functions and stakeholders.
• Support business and operational continuity by coordinating relevant information, requirements, and communications with authorities and other stakeholders.
• Security Management.
• Manage and coordinate site security activities and security controls, where applicable.
• Oversee day-to-day security-related matters and ensure appropriate site security practices are maintained.
• Support employee travel security and related requirements when necessary.
• Coordinate with relevant security stakeholders and management on security risks and incidents.
• Other Responsibilities.
• Provide EHS and security support for VSD/PSD activities and other business operations in Thailand.
• Perform other EHS, security, compliance, and operational duties as assigned by management.
• Education & Experience.
• Bachelor's degree or higher in Engineering, Technical disciplines, Chemistry, Occupational Safety, Environmental Science, or a related field.
• Minimum 10 years of relevant experience in EHS, chemical operations, manufacturing, plant operations, or a related industrial environment.
• Experience in chemical/process safety, environmental management, occupational health and safety, and plant operations is preferred.
• EHS & Regulatory Knowledge.
• Strong knowledge of Thailand's Occupational Safety and Health laws, Environmental laws, and other regulations applicable to industrial/plant operations.
• Knowledge and practical experience in EHS risk assessment, workplace safety, environmental compliance, emergency preparedness, and operational risk management.
• Knowledge of Dangerous Goods Regulations and requirements for the handling, storage, and transportation of dangerous goods.
• Knowledge of wastewater/effluent treatment, scrubber operations, and applicable environmental discharge standards.
• Knowledge of chemical/product safety regulations, including RoHS, REACH, and related requirements.
• Professional Certifications & Training.
• Completion of required occupational safety training from the National Institute of Occupational Safety and Health or relevant recognized authority.
• Possession of the required Senior Safety Officer / Professional Safety Officer certification(s) under Thailand regulations.
• Certified Environmental Professional in Scheduled Waste Management or equivalent recognized certification.
• Additional relevant EHS, environmental, auditing, or process safety certifications are an advantage.
• Management Systems & Audit.
• Good knowledge and practical experience with ISO 9001, ISO 14001, and ISO 45001 management systems.
• Experience in internal/external audits, corrective and preventive actions (CAPA), non-conformance management, and management review.
• Familiarity with integrated management systems and global/corporate EHS certification programs.
• Risk Management & Technical Competencies.
• Strong ability to conduct risk assessments, identify hazards, evaluate risks, and develop practical mitigation measures.
• Knowledge of risk management methodologies such as MOC, PSSR, HAZOP, FMEA, JSA, and work permit systems.
• Ability to assess high-risk activities and provide technically sound recommendations to management.
• Strong organizational, administrative, analytical, auditing, and computer skills.
• Ability to manage complaints, non-conformities, corrective actions, and preventive actions effectively.
• Communication & Leadership.
• Strong communication, coordination, and stakeholder management skills.
• Ability to effectively liaise with government authorities, corporate/global teams, contractors, customers, and other external stakeholders.
• Strong ability to influence and communicate EHS requirements across all levels of the organization.
• Ability to provide practical, feasible, and business-oriented EHS solutions to management.
• Strong organizational skills with the ability to manage multiple priorities and regulatory requirements independently.