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Skills:
Analytical Thinking
Job type:
Full-time
Salary:
negotiable
- Support the execution of ITSM processes, including Incident, Problem, and Change Management.
- Ensure accurate logging, tracking, and follow-up of service tickets in ITSM tools.
- Assist in coordinating Change Advisory Board (CAB) activities including scheduling, documentation, and follow-ups.
- Monitor service performance against defined SLAs and escalate risks.
- Support daily infrastructure and cloud operations activities.
- Coordinate with internal teams and vendors for issue resolution.
- Prepare service performance reports and maintain documentation.
- Support continuous improvement initiatives and maintain SOPs.
- Timely and accurate execution of ITSM processes.
- Proper documentation and tracking of service activities.
- Effective coordination between teams and vendors.
- Timely escalation of service risks and issues.
- Bachelor s degree in Information Technology, Computer Science, or related field.
- 3-5 years of experience in IT operations, infrastructure support, or ITSM.
- Basic knowledge of ITIL framework.
- ITSM knowledge and tool familiarity (e.g., Freshservice).
- Basic infrastructure and cloud understanding.
- Strong communication and coordination skills.
- Analytical thinking and problem-solving.
- Attention to detail and process adherence.
13 days ago
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Job type:
Full-time
Salary:
negotiable
- Gather, analyze, and document Business Requirements related to Collections systems and regulatory impacts..
- Facilitate requirement gathering sessions with business users, IT teams, and relevant stakeholders to support system development projects.
- Perform Gap Analysis by comparing current processes (As-Is) and future processes (To-Be) to identify system enhancement opportunities..
- Coordinate with internal teams, IT, and external vendors to identify suitable solutions and ensure timely project delivery.
- Review and validate user requirements and provide recommendations to improve feasibility and process efficiency.
- Prepare batch processing plans, test scenarios, and UAT (User Acceptance Testing) scripts to ensure systems meet business requirements..
- Support troubleshooting and resolution of BAU (Business-As-Usual) system issues in collaboration with IT and users..
- Monitor and control project implementation to ensure delivery timelines and business expectations are met.
- Investigate reported system issues and coordinate with relevant teams to implement solutions.
- Support additional assignments as required.
- Bachelor s degree in Computer Science, Information Technology, Business Information Systems, or related fields.
- Minimum 2-3 years of experience as an IT Business Analyst, System Analyst, or related role..
- Experience in Business Requirement gathering, system enhancement projects, and UAT testing..
- Experience in Project Management or involvement in system implementation projects..
- Experience in Process Improvement or Lean Process initiatives is preferred..
- At least 2 years of experience working on projects within financial services, banking, or auto leasing industries is an advantage.
15 days ago
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Skills:
Project Management
Job type:
Full-time
Salary:
negotiable
- เก็บรวมรวม ค้นคว้าหาข้อมูลความต้องการ (Requirement Gathering) ค้นคว้า วิจัย กระบวนการทำงานทางธุรกิจตลอดจนข้อกำหนดทางธุรกิจ (Business Rules) ของหน่วยงาน.
- จัดทำ สิ่งที่ต้องพัฒนาเพิ่มเติม (Gap Analysis) เพื่อประเมินขอบเขตการทำงาน (Scope of Work).
- ดูแล ติดต่อสื่อสารกับ Stakeholder ไม่ว่าจะเป็น Owner, Project Management Officer, UX/UI Designer, Developer เป็นต้น เพื่อวางแผน และจัดลำดับการทำงาน.
- แปลความต้องการทาง Business มาสื่อสารกับ Developer และแปลคำถาม หรือ ข้อความทางเทคนิคเพื่อสื่อสาร ทำความเข้าใจกับ Business Unit.
- จัดทำเอกสาร เช่น User Story เพื่อเรียบเรียงโครงการให้เพื่อนร่วมทีมเข้าใจตรงกัน.
- ทำการทดสอบส่วนของ System Integration กับระบบแวดล้อมที่เกี่ยวข้อง.
- ประสานกับทางผู้ใช้เพื่อทำการทดสอบ User Acceptance Test.
- วิเคราะห์สถิติการใช้งาน เพื่อนำไปสู่แนวทางการปรับปรุงและพัฒนาระบบอย่างต่อเนื่อง.
- ปริญญาตรีสาขาคอมพิวเตอร์ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์สำหรับงานด้านบริหารโครงการ IT อย่างน้อย 2 ปี.
- มีประสบการณ์ทำงานในงานที่เกี่ยวข้องอย่างน้อย 4 ปี.
- มีมนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับบุคคลอื่นได้.
- ทำงานลักษณะ Project Based ได้.
- Contact Information K. Nanchanok Ratsamesuntarangkul
- Email: nanchanok.r @thaibev.com
- Company name: DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
- Working Location and address: F.Y.I Center 2525 Rama IV Rd, Khlong Tan, Khlong Toei, Bangkok 10110
- MRT QSNCC Station Exit 1.
16 days ago
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Bangkok, Analyst
,Marketing / Advertising
,IT / Programming
Analyst,Marketing / Advertising,IT / Programming
Job type:
Full-time
Salary:
negotiable
- About the Role.
- We're looking for a Data Analyst Junior or Senior to join our MarTech & Data Intelligence team. You'll work with Marketing, Operations, and Product to turn behavioral and transactional data into insights that drive campaign performance, smarter segmentation, and lifetime value growth.
- If you're sharp, meticulous, and energized by making data work harder for the business we'd love to meet you.
- Analyze customer journeys, marketing funnel performance, and campaign effectiveness across digital channels.
- Build and maintain marketing dashboards and intelligence reports to accelerate insight delivery for stakeholders.
- Develop and maintain customer segmentation models and audience definitions to support campaign, strategy, personalization, and lifecycle marketing.
- Use AI tools, prompt engineering, and LLM integrations to turn hours of reporting into minutes.
- Work with cloud data platforms to query, process, and manage large-scale customer and event datasets.
- Design and evaluate A/B tests and marketing experiments, synthesizing results into clear and actionable recommendations.
- Partner with MarTech, Marketing and Product teams to define tracking requirements and validate data from campaign and marketing platforms.
- Perform rigorous data quality checks and maintain clear documentation of metrics, data sources, and transformation logic.
- Proactively surface anomalies in customer data traffic drops, conversion shifts, attribution gaps before they affect decisions.
- Who you are.
- 3-4 years of experience in data analysis, ideally in a marketing analytics, growth, or customer intelligence function within FinTech, Banking, or Digital Products.
- Strong SQL skills able to write complex queries confidently and always validate output before sharing with stakeholders.
- Proficiency in Python or Pyspark for data wrangling, cohort analysis, and statistical testing.
- Experience in prompt engineering or LLM integrations applied to real analytics use cases.
- Familiarity with cloud platforms for querying and managing large-scale datasets.
- Comfortable using AI productivity tools to enhance reporting workflows, draft insight narratives, and speed up exploratory analysis.
- Understanding of digital marketing measurement: attribution models, funnel metrics, cohort LTV, and campaign KPIs.
- Ability to manage shifting priorities and deliver accurate work under deadline pressure.
- Clear communication skills with both technical and non-technical stakeholders.
- Contact: K.Wannaporn 02------866.
- You have read and reviewed Krung Thai Bank Public Company Limited's Privacy Policy at https://krungthai.com/th/content/privacy-policy. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
- The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with.
2 days ago
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Skills:
Compliance, Automation, Payroll
Job type:
Full-time
Salary:
negotiable
- Gather and analyze business requirements and translate them into system solutions.
- Design, implement, and enhance HRIS applications and workflows.
- Lead HR system projects, including configuration, testing, deployment, and support.
- Manage integrations between HR systems and enterprise applications.
- Collaborate with HR, IT teams, and vendors to deliver effective solutions.
- Ensure data accuracy, security, and compliance across HR platforms.
- Develop reports, dashboards, and analytics to support business decisions.
- Drive process improvement and automation initiatives to enhance operational efficiency.
- Bachelor's degree in Computer Science, Information Technology, Human Resources, or related fields.
- 5+ years of experience as a System Analyst, Business Analyst, or HRIS Analyst.
- Strong understanding of HR processes such as Core HR, Performance Management, Payroll, Time Attendance, and Employee Self-Service.
- Experience with HRIS platforms such as Workday, SAP SuccessFactors, Oracle HCM, PeopleSoft, or similar systems.
- Experience in system integration, API, and data management.
- Strong analytical, problem-solving, and stakeholder management skills.
- Excellent communication and project coordination skills.
- Nice to Have.
- Experience in large-scale organizations.
- Knowledge of HR reporting, analytics, and data governance.
- Experience with automation, digital transformation, or AI-enabled solutions.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human ResourcesFunction by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/b/privacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
13 days ago
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Skills:
Risk Management, Finance, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- To support Head of Commercial Credit Analysis units on identifying risk issues and provide recommendation to balance between risk caution and RM s credit request in order to mitigate risk and drive growth for Thai Corporate by working closely with CBG RMs and coordinate well with risk management.
- Analyze customer s business, financial factors and source of repayment to identify ability to pay of the customer including the risk concern and how to mitigate it before emerging.
- Coordinate and work with RMs to balance between risk caution and RM s credit request to establish structure deals and avoid or mitigate risk.
- Conduct and recommend credit rating for customers under responsibility.
- Provide recommendation for annual credit review for customers under responsibility in order to find the opportunity for business expansion and NPL preventing in the future.
- Monitor and alert RM, if there is any crisis that impact to customer s business or debt repayment capacity.
- Bachelor s / master s degree in economics, Banking and Finance or related fields.
- At least 5 years of experience in Credit Analyst or related field.
- Strong communication and interpersonal skills.
- Strong financial analytical skill and ability to conduct cash flow projection.
- Can work under pressure and time constraint.
- Good negotiation skill.
- Good written and spoken English.
- Proficient in Excel.
- Coaching skill.
19 days ago
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Skills:
Finance, Swift, Software Development
Job type:
Full-time
Salary:
negotiable
- Work with business user on various channel such as meeting, mail, etc., to gather the requirements and propose the solution.
- Determining the requirements of a project or program, and communicating clearly to stakeholders, facilitators and partners.
- Work with development team on user requirement, system impact analysis to provide the proper solution with the good quality of system delivery, cost&time effectively.
- Production management on incident and new enhancement implementation.
- Support Testing Team both SIT and UAT.
- Job Description / ResponsibilitiesWork with business user to gather the requirement and propose the proper solution.
- Review and verify the business requirement and related system design document.
- Developing technical solutions to business problems.
- Manage IT project to be implemented on time with good quality.
- Manage software quality control before delivery to user acceptance test stage.
- Work with vendor to transfer knowledge for long term system support by our own.
- Manage IT project and coordinate with related parties.
- Produce necessary system report/document to supervisor or management as per request.
- Act as the primary communicator to upper management, sponsors, and stakeholders.
- QualificationsBachelor or Higher in computer science or computer related field.
- At least 7 years in requirement management and system impact analysis.
- At least 5 years in project management and resource management in SDLC, Agile process.
- Corporate Banking knowledge: Cash Management, Trade Finance, SWIFT, Ripple.
- Project Management.
- Understanding of systems engineering concepts.
- Business case development.
- Software development methodology such as Waterfall, Rapid, AGILE,.
- Basic IT knowledge on H/W infrastructure, S/W technical tool, MS Office.
- Please note that we will get in touch with shortlisted candidates only.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
- LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
- Applicants can read the Personal Data Protection Announcement of the Bank's Human ResourcesFunction by typing the link from the image that stated below.
- EN.
- (https://krungsri.com/b/privacynoticeen).
- The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
20 days ago
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Skills:
SQL, Visio, Microsoft Office
Job type:
Full-time
Salary:
negotiable
- For all RDT s requirement and enhancement, Provide data availability analysis, data source, data extraction criteria, sign off all the RDT changes, testing and ensure the correct result, together with related Domain expert, Data owner and support functions.
- Propose solutions to resolve issues/requirements and confirm final data extraction logic with IT-RDT team.
- Support and/or manage day-to-day DQ issue and/or questions from BOT, and provide sol ...
- Maintain RDT Center parameters.
- Apply now if you have these advantages.
- Bachelor s degree or higher in Computer Science / Management Information System or any related field.
- Experience in Business Analyst / Data Engineer / Data Analyst / Data Governance more than 6 years for team lead.
- Experience in regulatory data management,its relationship and dependencies.
- Well-versed in banking industry knowledge and strong in data-related skills for senior / team leader level.
- Well-versed in RDT regulation literacy.
- Advance Business Analytical skill, Business Rules and Business Solutions.
- Advance Data Model Mindset.
- Advance SQL/ Visio.
- Microsoft Office: Excel/ Word/ Power Point.
- Data profiling with variety data sources.
- Ad-hoc management.
- Well interpersonal skill with IT/Domain Expert/Data Owner.
- Why join Krungsri?.
- As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
- We offer a striking work-life balance culture with hybrid work policies (3 days in office per week).
- Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more.
- Apply now before this role is close. **.
- FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
- LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
- Talent Acquisition Department
- Bank of Ayudhya Public Company Limited
- 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120
- สอบถามข้อมูลเพิ่มเติม: Talent Acquisition Center 0-2-----000.
- หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
- Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.
- Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
- EN (https://krungsri.com/b/privacynoticeen).
- ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
- ภาษาไทย (https://krungsri.com/b/privacynoticeth).
5 days ago
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