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Experience:

5 years required

Skills:

Analytical Thinking, English

Job type:

Full-time

• Drive and encourage our potential tenants to participate in our marketing campaigns or activities that lead to increase their sales volume, traffic, or brand awareness.
• To acquire new tenant partners to align with trends and meet the diverse needs of customers.
• Apply an appropriate marketing solution with targeted tenants in responsible categories to boost up their traffic and sales performance.
• Analyze market trends, and brand personalization to drive growth opportunities for our tenants and SPWG.
• Enhance the strong relations with our potential tenants both local and internationals.
• Work closely with related teams to ensure the highest success for our potential tenant in responsible categories.
• Bachelors or Masters Degree in Business Administration, Marketing or related fields.
• More than 10 years of experience in tenant marketing, event, brand management, campaign marketing, CRM, partnership or related fields. Especially, Food & Dining Category or Attract new tenants will be given special consideration.
• Experience in shopping mall or retails business will be an advantage.
• Well connected with both local and internationals tenants.
• Have background knowledge in overall marketing e.g., marketing campaign, marketing strategies, CRM, Marketing Communication, etc.
• Understand market trends, customer behavior, and be able to evaluate opportunities for growth.
• Excellent in interpersonal and presentation skills.
• Has background in Partnership Management (Able to apply with our Tenants).
• Analytical Thinking.
• Excellent command in English.

Skills:

Customer Relationship Management (CRM), English, Thai

Job type:

Full-time

• Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
• Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
• Supports Boutique Management in sustaining Client Service Values as a mindset.
• Act as a champion for iCoco (Internal Client's Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
• As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
• Luxury Fashion competition awareness: proactively seek out competitors' information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
• Support Boutique Management to implement client strategy at boutique level.
• Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
• Holds regular meetings with Marketing team to bridge Office and Boutique updates.
• Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
• Client Development.
• Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client's performance.
• Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
• Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients' portfolio.
• Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor's portfolio.
• Basic Customer Experience Management (CEM) Analysis.
• Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
• Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
• You are energised by.
• Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
• Leading and delivering business impacts by your expert and support to both staff and clients.
• What you will bring.
• Preferably more than 5 years' experience in Customer Relationship Management (CRM) or Customer Experience Management (CEM).
• Solid experience in CRM data management, data insights, or other client data-focused roles, with intermediate to advanced data skills. Ability to interpret data, identify patterns, gaps, and trends, and translate insights into actionable strategies.
• Prior experience in the luxury fashion industry or similar retail business setup is highly desirable.
• Exceptional communication skills in both Thai and English, with the ability to tailor communication styles to suit diverse audiences.
• Genuine passion for building lasting client relationships, with a strong service-oriented mindset.
• Enthusiasm for luxury fashion, paired with a commitment to excellence, innovation, and a keen eye for detail.
• Professional, well-groomed appearance with a pleasant and dynamic personality.
• As the role will be based at Boutique, flexible and adaptable to retail working hours, including weekends and public holidays.
• What Chanel can offer you.
• The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
• Ongoing training and development to enhance your skills and knowledge.
• A supportive team environment where your contributions are valued.
• Competitive compensation and benefits package.
• _At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel._.

Skills:

Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation

Job type:

Full-time

JOB SUMMARY Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures ...

Skills:

Business Development, Public Relations, Microsoft Office, Problem Solving, Negotiation

Job type:

Full-time

JOB SUMMARY Position Summary: As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process. Responsible for selection, supervision and development of staff in accordance with company policies and procedures ...

Experience:

8 years required

Skills:

Project Management, Public Relations, Leadership Skill, Swift, English

Job type:

Full-time

Overview Minor Food is one of Asia's most dynamic food service companies and a leading global restaurant operator, with more than 2,700 outlets across 25 countries. Our portfolio spans a wide range of well-loved brands - from The Pizza Company, Swensen's and Sizzler to Dairy Queen, Burger King, The Coffee Club, Bonchon, The Steak & More, Benihana and more. Driven by a commitment to delivering exceptional customer experiences and achieving the highest standards of satisfaction. We grow by innovating, expanding into new markets and investing in the people who make it all happen. Whet ...