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Experience:

3 years required

Skills:

Microsoft Office, Meet Deadlines, Accounting

Job type:

Full-time

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. To process and handle ocean import shipments for our customers, ensuring the highest quality standards and providing service solutions meeting or exceeding our customer's requirements and company policies and procedur ...

Skills:

Project Management, Procurement, Accounting, Leadership Skill, Japanese

Job type:

Full-time

日本語による表記は英文の後に続きます Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters to our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. Hence, we seek talented individuals driven to excel and innov ...

Skills:

Leadership Skill

Job type:

Full-time

• Oversees the day-to-day function of the sales team.
• Responsible for the events sales effort to achieve budgeted room night and revenue goals.
• Responsible for the revenue sales for the group segment to meet budgeted room night and revenue goals, in conjunction with Sales and Events managers.
• Solicit new and develop existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, webinars, and written communication.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in scheduled sales meetings, pre-event meetings, training and other sales strategy related meetings as required.
• Develop & maintain knowledge of market trends, competition, and customers.
• Responsible for conducting site inspections, and coordinating, orchestrating, and hosting property and area familiarization trips and activities.
• Professionally represent the hotel in community and industry organizations and events.
• Manage the preparation and standard of proposals and agreements for each market segment with their respective managers.
• Maintain and further develop SFDC database.
• Ensure that accounts are rated according to Rosewood Hotels & Resorts coding system.
• Develop promotions and sales campaigns for implementation in each market for key accounts, as guided by the Director of Sales & Marketing.
• Responsible for the strategy and annual RFPs for the negotiated market segment, to achieve revenue growth year-over-year, with the support of the Director of Sales & Marketing.
• Responsible for the strategy and tactics for the group segment, with the support of the Director of Sales & Marketing.
• Coach, mentor, and support managers and sales coordinator in weekly one-on-one meetings and discuss continued strategy and tactics for gaining business.
• Assist managers in the development of S.M.A.R.T plans and review weekly with each manager.
• Review progress to goal attainment on a scheduled basis.
• Assist Director of Sales & Marketing in monthly reviews with Sales Managers.
• Assist Director of Sales & Marketing with budget preparation.
• Assist Director of Sales & Marketing with annual goal setting.
• Contribute to the annual marketing plan preparation.
• Maintain expenses within the budgeted guidelines.
• Key liaison between sales and events department and on property colleagues and facilitate flow of communication.
• Assist DOSM and the team with marketing tools/collateral for all segments.
• Monitor scheduled direct mail efforts.
• Participate in weekly GRC review and forecast meetings.
• Oversee sales blitzes in assigned market segments with Regional Sales Office and sister properties.
• Organize, and participate in familiarization trips from key client base.
• Maintain knowledge of all Rosewood Hotels & Resorts to facilitate cross selling.
• Build relationships with sales counterparts from Regional Sales Office and sister hotels to relay leads and requests. Communicate need period dates and respond promptly to all leads.
• Prepare and submit timely monthly reports to the Director of Sales & Marketing.
• Recognize and include communication of market trends and competitive intelligence.
• Attend & organize sales meetings and leadership training sessions as required.
• Responsible for implementation and adherence to all departmental policies and manuals, while ensuring compliance to the same for consistency across the team.
• Continually assess strengths/opportunities of Sales Department and report to Director of Sales & Marketing.
• Establishes a sense of urgency with the team to understand and achieve the needs of the sales Operation.
• Support Director of Sales & Marketing in implementing new procedures and standards.
• Knowledgeable of Hotel's competitive set and recommends sales/pricing strategies, service and product improvements/up sell strategies to stay competitive.
• Participates and leads a healthy team morale as measured by employee satisfactions survey.
• Carries out other reasonable duties that may be assigned to him from time to time and as directed by the DOSM.
• Meetings.
• To attend or chair (as and when required) daily morning sales briefing.
• To attend or chair (as and when required) weekly Group Resume Meeting.
• To attend or chair (as and when required) bi-monthly Sales Department's Meeting.
• Attend monthly Review Meeting (Sales Manager's).
• Attend (in absence of DoSM / Commercial Director) Department Head meeting.
• Attend (in absence of DoSM / Commercial Director) Operations meeting.
• Attend or chair (in absence of DoSM / Commercial Director) Sales coordinator meeting.
• Activity Goals.
• To actively engage self and Sales/ Events teams to achieve set activity goals.
• Meet the following Activity Goalso 15 Prospect Calls per weeko 5 Outside Sales Calls per weeko 5 entertainments per weeko 2 Site Inspections per week Standard Task - Weekly or Monthly Report.
• Weekly sales call plan via Sales Force.
• Weekly Sales Manager's summary report.
• Weekly complete activity and to do detail report.
• Monthly Sales month end report.
• Monthly reconciliation, actual report.
• 3 Months action plan.
• To report key competitive activities and special programmes or packages in the market Administration.
• To respond to all enquiries within 6 hours and overseas enquiries 24 hours.
• Effective follow-ups are to be conducted for such enquiries.
• To effectively utilize the standard forms and letters to ensures that such forms and letters are presented in a most professional manner.
• To maintain an effective account and account management through Sales Force and to be fully competent with operating Sales Force.
• To ensure that all data input in Sales Force is accurate and updated.
• Traces on accounts and bookings are logged into Sales Force daily and ensures that traces are acted upon timely and thoroughly.
• To ensure that corporate rate letters, correspondence and other important documentation are prepared in a meticulous detail and presented in the most professional manner.
• To ensure that group resume, long stay memo, site inspection memo, and others important information is distributed to support department in a timely manner.
• To effectively use all available sales tools.
• Competent with basic computer software.
• To assist in the preparation of annual business plan.
• Coordination.
• Work closely with all levels of the sales team to ensure that the sales team works effectively with the events team and other departments.
• Ensures that all sales staff are fully trained based on the department's standard and are competent in executing their respective job roles.
• Ensure all employees maintain an update awareness of hotel product knowledge, current promotion, policy changes and appreciate internal communication.
• Provide honest and appropriate feedback for the performance of subordinate and itself.
• Ensures that all guest's profile, requirements and other important information are distributed to related department or sections in a timely man.