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Experience:

6 years required

Skills:

Project Management, Quality Assurance, Data Analysis, Procurement, Recruitment

Job type:

Full-time

• Development and Planning.
• Contribute to strategic oversight, advice and direction on project and programme management activities in line with service agreements and project documents.
• Support the development, implementation and, when required, revision of project budgets and staffing plans, ensuring alignment and synergy across operations.
• Establish and maintain resource tracking systems within the PMO to enhance planning, forecasting and delivery tracking.
• Identify and anticipate risks and issues, providing timely advice and mitigation measures to the supervisor.
• Project Set-Up and Closure.
• Facilitate the preparation of high-level project and programme plans, consolidating lower-level plans into integrated milestones.
• Develop, monitor and maintain project dependencies and interdependencies.
• Provide support on project assets, finance and administrative matters throughout the project lifecycle.
• Serve as the focal point for project closure activities.
• Oversee all closure processes, ensuring the proper disposal of assets, final operating, initiation of financial disbursements during Defects Liability Periods and handover of projects to HQ for final financial closure.
• Ensure timely updates of project information in UNOPS systems (e.g. oneUNOPS).
• Monitoring and Reporting.
• Prepare, review and issue regular project and programme reports in accordance with donor requirements and UNOPS standards.
• Continuously assess project performance using scope, cost, schedule and quality criteria.
• Implement and maintain effective monitoring and evaluation (M&E) systems aligned with project logical frameworks.
• Ensure that all projects define, update and track milestones and performance targets throughout their lifecycle.
• Analyze delivery data and performance dashboards, identifying trends, risks and corrective measures.
• Provide analytical reports and financial insights (e.g. delivery forecasts, locally managed cost projections) to support decision-making by project and support services teams.
• Coordinate the implementation of project management initiatives and requests from the Regional Office and HQ teams.
• Quality Assurance.
• Ensure that projects and programmes comply with UNOPS standards, policies and audit requirements.
• Collaborate with procurement, finance and audit teams to maintain quality control and compliance with supplier and internal systems.
• Coordinate quality reviews of project documents, reports and deliverables, ensuring consistency and accuracy.
• Provide quality assurance for management products, ensuring adherence to corporate standards and client expectations.
• Participate as authorized in continuous process improvement initiatives and operational excellence efforts.
• Personnel Management (as applicable).
• Assist in supervising, guiding and motivating project team members to achieve high performance and accountability.
• Contribute to recruitment, onboarding and performance management of personnel, ensuring gender balance and diversity principles are upheld.
• Promote a respectful, inclusive and safe working environment that aligns with UNOPS' zero-tolerance policy for misconduct, discrimination and harassment.
• Ensure compliance with United Nations Department of Safety and Security (UNDSS) safety and security standards for all project staff and operations.
• Knowledge Building and Sharing.
• Support the organization, facilitation and delivery of training and learning sessions on project management.
• Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned.
• Conduct research on project management-related topics and contribute to the drafting of reports, summaries and briefing notes.
• Communication, Data Analysis, Project Implementation, Project Management, Reporting, Stakeholder Management.
• Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
• Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
• Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
• Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
• Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
• Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
• Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
• Required.
• Bachelor's degree (or equivalent) in any discipline with 7 years of relevant experience OR.
• Master's degree (or equivalent) in any discipline with 5 years of relevant experience is required.OR.
• An additional nine (9) years of relevant work experience may be accepted with Technical or Professional Diploma.
• Desired.
• A globally recognized professional certificate or membership in Project Management is desired.
• Required.
• Relevant experience is work in project management or related areas.
• Demonstrable proficiency in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems are required.
• Desired.
• Experience of working in multicultural environments or UN system organizations in a developing country is desired.
• Experience in development or humanitarian contexts is desired.
• Language Requirements.
• UNOPS does not accept unsolicited resumes.
• UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the selection process, which may include various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of a wide range of nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. We strive to sustain and strengthen this diversity, fostering an inclusive working environment where all personnel are treated with respect and have equal access to opportunities.
• UNOPS evaluates all applications based on the skills, qualifications and experience outlined in the vacancy announcement. We are committed to a fair and transparent selection process and welcome diverse perspectives, including those of women, indigenous and racialized communities, individuals of diverse gender identities and sexual orientations, and persons with disabilities.
• We are committed to enabling all candidates to perform at their best during the assessment process. If you are shortlisted and require support or reasonable accommodation to complete any assessment, please inform our human resources team upon receiving your invitation.
• UNOPS has zero tolerance for sexual exploitation and abuse (SEA), sexual harassment, and other forms of abusive conduct, including discrimination, abuse of authority, and harassment. To uphold these standards, background checks are conducted for all final candidates to help ensure that individuals with a history of such conduct are not hired. By applying for a position with UNOPS, candidates acknowledge and consent to these verification processes.
• Terms and Conditions.
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible fo.

Experience:

5 years required

Skills:

Leadership Skill

Job type:

Full-time

• Lead the design and execution of comprehensive learning and development strategies that support business objectives, brand standards, and operational excellence.
• Develop competency frameworks, career development pathways, and succession-focused learning journeys across all operational levels.
• Establish and continuously enhance training systems, ensuring consistency, scalability, and measurable business impact.
• Design and facilitate world-class Luxury Hospitality, Fine Dining Service, and Guest Experience programs.
• Operational Excellence & Service Standards.
• Drive operational consistency and service excellence across all restaurant locations through structured audits, coaching, and performance improvement initiatives.
• Evaluate operational gaps and implement sustainable solutions to elevate service quality and execution standards.
• Develop and maintain SOPs, Sequence of Service, and signature service rituals that reinforce the brand's premium positioning.
• Lead training and operational readiness programs for new restaurant openings and business expansion projects.
• Leadership & Talent Development.
• Partner with operational leaders to develop high-performing Restaurant Managers, Supervisors, and service teams.
• Establish a robust Train-the-Trainer framework to ensure effective knowledge transfer and training sustainability.
• Strengthen leadership capabilities, coaching culture, and service mindset across the organization.
• Support talent identification, succession planning, and future leadership development initiatives.
• Guest Experience & Hospitality Culture.
• Champion a culture of exceptional hospitality that reflects luxury dining and premium guest experience standards.
• Develop Emotional Hospitality and Personalized Service capabilities to create memorable guest experiences.
• Analyze guest feedback, service trends, and customer insights to drive continuous improvement.
• Design and implement effective service recovery frameworks aligned with luxury hospitality expectations.
• Performance Management & Business Impact.
• Establish training KPIs, performance metrics, and evaluation frameworks to measure learning effectiveness and operational outcomes.
• Monitor service performance, productivity, and team capability development through data-driven analysis.
• Prepare strategic reports, insights, and recommendations for senior leadership to support organizational growth and operational excellence.
• Ensure all learning initiatives contribute to measurable improvements in guest satisfaction, employee performance, and business results.
• Bachelor's degree or higher in Hospitality Management, Hotel Management, Human Resource Development (HRD), Business Administration, or a related field.
• Minimum 8 years of experience in the Hospitality, Restaurant, or Fine Dining industry.
• Proven experience in Training & Development and/or Restaurant Operations.
• Experience managing teams across multiple branches or locations will be an advantage.
• Prior experience in a Michelin-starred restaurant, luxury hotel, or premium dining establishment will be highly preferred.

Experience:

2 years required

Skills:

Industrial Engineering

Job type:

Full-time

• Thai Garment Export Co., Ltd. is seeking an.
• Industrial Engineering Executive (Garment Manufacturing).
• to join our engineering team in Nonthaburi. This is a full-time position that plays a crucial role in optimising our manufacturing operations and driving continuous improvement across our garment production facilities. As an Industrial Engineering Executive, you will be responsible for enhancing production efficiency, reducing costs, and implementing lean manufacturing principles to maintain our competitive edge in t ...
• Analyse current production processes and identify opportunities for efficiency improvements and cost reduction.
• Design and implement lean manufacturing and Six Sigma methodologies to optimise garment production workflows.
• Conduct time and motion studies to establish standard operating procedures and performance benchmarks.
• Develop and monitor key performance indicators (KPIs) to track production efficiency, quality metrics and resource utilisation.
• Collaborate with production teams to troubleshoot operational challenges and implement corrective actions.
• Plan and manage capital equipment projects, including layout design and machinery selection for manufacturing lines.
• Prepare detailed reports and present recommendations to senior management on process improvements and investment proposals.
• Train and mentor production supervisors and operators on new processes and efficiency initiatives.
• Ensure compliance with health, safety and environmental standards within the manufacturing environment.
• Liaise with quality assurance teams to balance production targets with product quality requirements.
• What we're looking for.
• Bachelor's degree in Industrial Engineering, Manufacturing Engineering or a related engineering discipline.
• Minimum 2 years of professional experience in industrial engineering within the garment, textile or manufacturing sector.
• Proficiency in lean manufacturing, Six Sigma, and continuous improvement methodologies.
• GSD User Certification will be an advantage.
• Strong analytical, problem-solving, and interpersonal skills.
• Experience with industrial engineering software and data analysis tools.
• Excellent analytical and problem-solving skills with the ability to interpret complex production data.
• Proficiency in Microsoft Office Suite and experience with ERP or MES systems is advantageous.
• Strong communication skills in English and Thai, with the ability to present findings clearly to diverse audiences.
• Project management capabilities and ability to manage multiple initiatives simultaneously.
• Demonstrated leadership qualities and experience working collaboratively with cross-functional teams.
• Knowledge of garment manufacturing processes, including cutting, sewing, finishing and quality control, is highly desirable.
• What we offer.
• Thai Garment Export Co., Ltd. is committed to fostering a supportive and dynamic work environment where our employees can thrive professionally and personally. We offer competitive remuneration packages commensurate with experience and qualifications. Our comprehensive benefits programme includes health insurance coverage, annual performance bonuses, and opportunities for professional development and training. We believe in investing in our team members' growth and provide clear pathways for career advancement within our organisation. We maintain a healthy work-life balance culture, with flexible working arrangements where applicable and a commitment to employee wellbeing initiatives. Additionally, we provide ongoing technical training to help you stay current with industry best practices and emerging technologies in manufacturing engineering.
• About us.
• Thai Garment Export Co., Ltd. is a leading garment manufacturing and export company based in Nonthaburi, Thailand. With decades of experience in the industry, we have established ourselves as a trusted supplier of high-quality garments to international markets. Our mission is to deliver exceptional products whilst maintaining the highest standards of operational efficiency, quality and sustainability. We pride ourselves on our innovative approach to manufacturing, our commitment to our employees, and our dedication to corporate social responsibility. We are a company that values continuous improvement, technical excellence and a collaborative culture where every team member contributes to our success.
• Apply now.
• If you are an experienced Industrial Engineering Executive with a passion for manufacturing excellence and process optimisation, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience, and any certifications or credentials to our Human Resources department. Join Thai Garment Export Co., Ltd. and be part of a team that is shaping the future of garment manufacturing in Thailand.

Experience:

3 years required

Skills:

Microsoft Office, Risk Management, Procurement, Recruitment, Labor law, Payroll, SAP, English, Thai

Job type:

Full-time

• Manage employee personnel files, both electronic and physical, ensuring completeness and confidentiality.
• Onboarding & Offboarding.
• Coordinate onboarding activities including documentation, orientation scheduling, Get2know session, and record management.
• Support offboarding processes by ensuring timely completion of exit documentation.
• Collaborate with hiring managers and departments to facilitate smooth transitions.
• Administrative Support.
• Prepare HR communications, including employee announcements, birthday posts, and reports.
• Handle general HR administrative duties such as ordering supplies, managing name cards, and distributing official letters.
• Support the preparation and submission of government filings under supervision.
• Compliance & Risk Management.
• Assist in maintaining compliance records and supporting internal HR audits.
• Monitor labor law updates and provide relevant information to HR Specialists.
• Help track and follow up on work permits, visas, and expatriate documentation.
• People Consultation Support.
• Provide frontline support to employees on routine HR inquiries and direct complex issues to HR Specialists.
• Assist in employee engagement activities and events.
• Procurement Support (PR/PO Process).
• Support the PR/PO workflow for HR-related purchases by preparing documentation and liaising with departments.
• Help track and report on procurement activities for accuracy and compliance.
• Visa & Work Permit.
• Oversee and monitor the entire process of work pass applications and renewals for expatriate employees to ensure compliance with local immigration laws and company policies.
• Coordinate with relevant government agencies and internal stakeholders to facilitate smooth and timely processing of visa and work permit submissions.
• Proactively follow up on application statuses to ensure all permits and passes are obtained and renewed without delays.
• Maintain accurate records of all visa and work permit documentation, including expat-specific documentation such as TM.30 notifications, Non-B visa permits, and 90-day reporting requirements.
• Provide regular updates and detailed reports on the status of visa and work permit applications to HR management and relevant departments.
• Support expatriate employees with visa-related inquiries and assist in resolving any issues related to immigration compliance.
• Ensure all immigration-related documentation is properly filed and updated according to regulatory requirements.
• Collaborate effectively with internal teams and external partners to complete the visa and work permit process smoothly.
• Other duties reasonably determined from time to time by the Company.
• Assist colleagues and support other HR team members in completing tasks that are primarily assigned to them, ensuring smooth and timely execution of HR operations.
• Contribute to cross-functional projects or initiatives as requested by supervisors or HR Specialists, providing assistance wherever needed.
• Collaborate with other departments and stakeholders to facilitate HR-related processes and activities, sharing information and resources as appropriate.
• Support the HR team during peak periods or special projects by temporarily taking on additional duties beyond the core responsibilities.
• Participate in team meetings and training sessions to stay informed and aligned with overall HR goals and procedures.
• Maintain flexibility and a cooperative attitude to effectively handle secondary tasks that arise, contributing to the overall success of the HR department.
• Assist in the preparation and review of documentation, reports, and communications initiated by other HR associates or specialists.
• Help track deadlines, follow up on outstanding tasks, and ensure compliance with company policies across shared responsibilities.
• Provide backup support for administrative, onboarding/offboarding, payroll, and compliance functions as required.
• Bachelor's in Human Resources, Business Administration, or related field.
• 2 to 3 years of experience in HR associate or similar roles preferred.
• Proficient in Microsoft Office applications, especially Excel, PowerPoint, and Word.
• Good understanding of the Employment Act and labor regulations.
• Experience using Human Resource Information Systems (e.g., SAP, Workday, HRIS).
• Proficiency in both written and spoken English; Thai language skills are an advantage.
• Ability to work effectively in an international and multicultural.
• Strong analytical and reporting skills with the ability to interpret HR data.
• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
• Airbus Flight Operations Services Limited.
• Fixed term-------.
• Entry Level.
• HR Expertise.
• By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
• Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
• Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].
• At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Experience:

4 years required

Skills:

Human Resource Management, Employer Branding, Recruitment, Leadership Skill, Budgeting

Job type:

Full-time

• Strategic Partnership & Operational Execution.
• Strategic Alignment: Partner closely with the HR Director to translate long-term business goals and corporate HR strategies into actionable department goals, KPIs, and operational.
• HR Business Partnering: Act as the primary HRBP and Heads of Functions, resolving organizational issues, optimizing headcount, and providing solutions for workforce challenges.
• Workforce Planning & Budgeting: Co-develop annual manpower plans and personnel budgets under the direction of the HR Director; monitor actual labor costs, overtime expenses, and staffing productivity against operational targets.
• Talent Acquisition & Employer Value Proposition.
• Full-Cycle Recruitment: Oversee the execution of talent acquisition strategies for professional, technical/engineering, supervisory, and production line workforce.
• Pipeline & Employer Branding: Drive local employer branding initiatives, university relations, and sourcing channel development to build sustainable talent pipelines for business expansion and operational ramp-ups.
• Onboarding & Induction: Ensure a robust onboarding experience to accelerate time-to-productivity and reduce early turnover.
• Talent Management, L&D, and Organizational Development.
• Talent & Succession Pipelines: Implement the corporate talent assessment and succession planning framework guided by the HR Director, identifying high-potentials and closing capability gaps for critical operational roles.
• Learning & Capability Building: Oversee the training needs analysis (TNA) and execute annual training roadmaps, focusing on technical skills, supervisory leadership, safety readiness, and multi-skilling programs.
• Change Management: Facilitate operational transformation, process continuous improvements, and culture-building initiatives aligned with company values.
• Performance Management.
• Performance Governance: Facilitate the end-to-end annual and mid-year performance review processes; ensure department KPIs are cascaded, evaluated objectively, and calibrated accurately across all teams.
• Compensation & Benefits Administration: Supervise payroll operations, incentive schemes, statutory reporting, and benefits administration in alignment with corporate rewards frameworks set by the HR Director.
• Employee & Labor Relations (ER/LR) and Workplace Culture.
• Labor Harmony: Lead employee and labor relations, proactively handling employee grievances, disciplinary actions, and labor dispute mediation in accordance with fair labor practices.
• Engagement & Culture: Organize corporate employee engagement programs, welfare initiatives, and Welfare Committee meetings to maintain high employee morale and a positive employer-employee relationship.
• High-Performance Environment: Champion a safety-conscious, quality-first, and collaborative work culture across all production and office environments.
• HR Governance, Compliance & Audit Readiness.
• Policies & Standard Operating Procedures (SOPs): Maintain and enforce updated HR policies, work regulations, and SOPs in compliance with Thai Labor Laws and regulatory mandates.
• Department Leadership: Coach, mentor, and build functional capabilities across the HR department team to elevate overall service delivery.
• Job Specifications & Candidate Qualifications.
• Bachelor's or Master's Degree in Human Resource Management, Psychology, Law, Business Administration, or related fields.
• Minimum 10-12 years of progressive HR experience, with at least 4-5 years in a managerial role.
• Proven background in Retail Business, Trading or relate field (open to other industries).
• In-depth knowledge of Thai Labor Protection Laws, labor relations, and Welfare Committee operations.
• Hands-on experience facing customer/third-party audits and compliance frameworks.
• Solid foundation in modern HR tools, HRIS, and performance management/KPI systems.
• Strong leadership, stakeholder mediation, and dispute management abilities.
• Strategic mindset paired with strong operational/tactical execution capabilities.
• Professional maturity to represent the HR Director in operational forums.
• Fluent in Thai with strong working proficiency in English (both spoken and written for management presentations and cross-border reporting).

Skills:

Project Management, Data Analysis, Architecture, Procurement, Recruitment, Accounting, Automation, ERP, English, Thai

Job type:

Full-time

• LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others - advancing Thai society together.
• Across 12-plus business units - including OnDemand, Ignite, Skooldio, Learn Satit Pattana School, Crest School, and more - we reach hundreds of thousands of learners ev ...
• The Digital Transformation & Business Improvement.
• role is responsible for driving process improvement, technology enablement, and operational efficiency across Corporate Functions within a large EdTech company in Thailand. These functions may include HR, Finance, Procurement, Legal, Admin, IT, Shared Services, and other business support teams.
• This role acts as a Tech Enabler, Business Improvement Project Manager, and Change Agent. The successful candidate will be expected to understand business pain points, analyze existing processes, design practical solutions, coordinate with cross-functional stakeholders, and ensure that new processes, tools, or systems are successfully adopted by users.
• This role is ideal for someone who can connect business processes, technology, data, people, and change management. Digital transformation in this role is not only about implementing technology, but also about improving the way the organization works in a measurable and sustainable way.
• Join us and shape the next chapter of learning in Thailand.
• What You'll Drive.
• This role sits at the heart of transforming how a school actually runs. You will own the digital transformation and improvement agenda for.
• Learn Satit Pattana School.
• a community of roughly.
• teachers serving around.
• students across.
• give teachers their time back. Every hour reclaimed from paperwork, attendance, grading, reporting, and administrative coordination is an hour.
• returned to the classroom and to students. What you build here is not meant to stay in one school - the solutions, playbooks, and platforms you design are intended to.
• scale into a repeatable model for "returning teachers to the classroom" across multiple schools in the LEARN Corporation network.
• in the future.
• This is a lead role that turns technology into.
• measurable educational impact. You will be the driving force behind our mission to.
• return teachers to the classroom for focus in personalize student progress and development plan., and the person who brings automation, data, and AI to the very heart of learning - so our schools can become.
• the best schools.
• places where every student can.
• discover their own identity., follow a.
• personalized (individual) development plan., and grow into a genuinely.
• happy learner. It's a rare chance to prove that operational excellence and better learning outcomes are one and the same goal.
• To drive digital transformation and business improvement initiatives across.
• School operation, Teacher, Student, Parent Communication.
• Functions by improving process efficiency, reducing manual work, minimizing duplicated efforts, increasing data visibility, enhancing employee experience, and enabling the organization to operate with better systems, processes, and data.
• The role is expected to translate business problems into practical solutions and drive real adoption among users and stakeholders.
• Business Process Improvement.
• Analyze current business processes across Corporate Functions to identify pain points, bottlenecks, duplicated work, manual tasks, approval delays, and operational inefficiencies.
• Develop current-state process maps, future-state processes, root cause analysis, and improvement recommendations.
• Design process improvement solutions to reduce unnecessary steps, handoffs, rework, errors, and unclear ownership.
• Work with process owners to define baseline metrics and success metrics such as turnaround time, SLA, error rate, manual effort, adoption rate, and user satisfaction.
• Support the creation of SOPs, operating guidelines, and governance mechanisms to ensure that improved processes can be sustained over time.
• Digital Transformation & Tech Enablement.
• Act as a bridge between business users, IT, data teams, vendors, and management to translate business needs into clear requirements.
• Analyze and recommend suitable solutions such as workflow automation, approval systems, dashboards, internal service portals, ticketing systems, integrations, productivity tools, or process redesign., AI or Automation first mindset.
• Prepare business requirements, user stories, workflow designs, use cases, UAT plans, and implementation plans.
• Evaluate solution options by considering business impact, user adoption, scalability, cost, complexity, and implementation effort.
• Support pilots and MVPs, and refine solutions based on real user feedback.
• Collaborate with IT teams or vendors to ensure solutions are designed and implemented according to business requirements.
• Project Management & Execution.
• Own or co-own digital transformation and business improvement initiatives from discovery, design, implementation, rollout, to post-implementation review.
• Prepare project charters, project plans, milestones, RACI matrices, dependency maps, RAID logs, decision logs, and status updates.
• Track progress, remove blockers, coordinate dependencies, and escalate key issues when necessary.
• Manage scope, timeline, stakeholder expectations, and resource constraints to ensure successful project delivery.
• Ensure meetings and working sessions result in clear outcomes, decisions, next steps, owners, and timelines.
• Deliver quick wins and initiatives with measurable business or operational impact.
• Change Management & User Adoption.
• Act as a change agent to help teams understand, accept, and adopt new ways of working.
• Analyze user groups, change impacts, and potential resistance.
• Develop communication plans, training materials, user guides, FAQs, and adoption plans.
• Collect feedback from users and stakeholders to continuously improve processes or solutions.
• Measure actual adoption after rollout, including adoption rate, active usage, issue volume, user satisfaction, and process compliance.
• Support process owners in taking ownership after implementation.
• Data, Metrics & Performance Visibility.
• Define metrics to measure the effectiveness of process improvement and digital initiatives.
• Prepare business cases that quantify potential impact, including cost savings, time reduction, productivity gain, and error reduction.
• Create or coordinate the creation of dashboards and reports to improve visibility for process owners and management.
• Analyze before-and-after impact, such as time savings, cost avoidance, SLA improvement, productivity gains, or reduction of manual work.
• Use data to support prioritization, decision-making, and stakeholder communication.
• Prepare benefit realization reports and recommendations for the next phase of improvement.
• Cross-Functional Stakeholder Management.
• Work closely with multiple functions such as HR, Finance and Accounting, Procurement, Legal, Admin, IT, Data, Business Units, and Management.
• Build alignment among stakeholders with different goals, expectations, and constraints.
• Identify sponsors, process owners, users, influencers, blockers, and decision makers for each initiative.
• Facilitate discussions to drive decisions and shared accountability.
• Manage conflicts, trade-offs, and priorities while keeping business outcomes as the main focus.
• Communicate effectively with different stakeholder levels, from end users and managers to IT teams, vendors, and executives.
• What You'll Bring.
• Bachelor's degree or higher in Engineering, Business, Computer Science, IT, or related fields.
• Proven experience in process improvement, business analysis, automation engineering, or AI-driven projects.
• Hands-on experience with AI tools (e.g., N8N,ChatGPT/LLM workflows), automation platforms, or low-code/no-code development.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication skills, with the ability to translate technical capabilities into business value.
• Good command of English, able to communicate effectively.
• Process Mapping and Workflow Design.
• Growth Mindset: Eager to learn, experiment, and adapt.
• Strategic & Analytical Thinker: Able to see the big picture while managing details.
• High Adoption Influence: Capable of guiding teams through change.
• Smart, Curious, Fast Learner: Understands complex processes quickly.
• Problem Solver: Creative in finding root causes and designing effective solutions.
• Knowledge of Lean, or continuous improvement methodologies.
• Experience developing AI/automation POCs, MVPs, or internal tools.
• Understanding of enterprise system architecture or workflow platforms and knowledge in ERP System.
• Portfolio of previous automation/AI improvements is a plus.
• The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
• Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
• By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.