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1 - 18 of 18 job positions
for keyword customer service trainee
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apply job Siam Piwat 1
apply job Siam Piwat 1

Skills:

Enthusiastic, English

Job type:

Full-time

Salary:

negotiable

  • 00 a.m.-20.00 p.m.
  • 00 a.m.-22.00 p.m.
  • Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
1 day ago
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apply job Accenture 2
apply job Accenture 2

Job type:

Full-time

Salary:

negotiable

  • Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.
  • You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the user may be exposed to flashing lights or contrasting light and dark patterns.
2 days ago
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apply job Accenture 3
apply job Accenture 3

Skills:

English

Job type:

Full-time

Salary:

negotiable

  • Communicate with customers via phone, email, and chat.
  • Provide accurate information about products, payments and refunds.
  • Collaborate with internal departments to fulfil customer needs.
3 days ago
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apply job Shopee 4
apply job Shopee 4

Experience:

3 years required

Skills:

Project Management, English

Job type:

Full-time

Salary:

negotiable

  • Project-based role focusing end-to-end project management of various initiatives under customer service department - aiming to improve customer experience.
  • Responsible for project initiation, planning, execution, monitoring and evaluation.
  • Draw up the project plans, dependencies, and communicate across the involved parties to align everyone across the scopes and timeline.
Today
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apply job Amazing Adventure Bangkok 5
apply job Amazing Adventure Bangkok 5

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

Salary:

฿25,000 - ฿35,000, negotiable

  • Customer Service.
  • Event Coordination.
  • Partnership Development.
3 days ago
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apply job Allianz Ayudhya 6
apply job Allianz Ayudhya 6

Experience:

2 years required

Skills:

Problem Solving, Excel, English

Job type:

Full-time

Salary:

negotiable

  • Customer Services.
  • Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
  • Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
Today
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apply job BnBCondo 7
apply job BnBCondo 7

Experience:

2 years required

Skills:

Fast Learner, Good Communication Skills, Problem Solving, Thai, English

Job type:

Full-time

Salary:

฿20,000 - ฿25,000

  • Manage inquiries and guest queries on the Airbnb platform.
  • Coordinate and ensure smooth guest check-ins.
  • Supervise housekeeping and technical teams, including damage and problem reporting.
4 days ago
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apply job Krungsri 8
apply job Krungsri 8

Skills:

English

Job type:

Full-time

Salary:

negotiable

  • Manage, mentor and motivate a team of customer service representatives.
  • Monitor and evaluate team and individual performance, providing feedback and coaching to drive continuous improvement.
  • Coordinate workflow and assign tasks to ensure efficient and effective service delivery.
5 days ago
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apply job Allianz Ayudhya 9
apply job Allianz Ayudhya 9

Experience:

2 years required

Skills:

Problem Solving, English

Job type:

Full-time

Salary:

negotiable

  • Answer incoming calls and provide information to all customer requests at the first call solution (excluding policy cancellation request of direct marketing customers that transfer to retention team for further convincing).
  • Carry out assignments and handle problems in accordance with call patterns, instructions, policies, procedures and / or accepted practices to ensure optimum level of Quality.
  • Support customers to handle and eliminate day-to-day issues with enquiries.
Today
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apply job Shopee 10
apply job Shopee 10

Experience:

2 years required

Skills:

Social media, Social Media Management, Quality Assurance

Job type:

Full-time

Salary:

negotiable

  • Design, implement, and manage leadership training programs aimed at developing high-performing team leads.
  • Mentor and coach team leads to improve their leadership skills, decision-making, and team management.
  • Provide continuous feedback and conduct performance evaluations for team leads.
Today
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apply job Teleperformance 11
apply job Teleperformance 11

Job type:

Full-time

Salary:

negotiable

  • จบการศึกษา &#3617.6 / ปว&#3594. / ปว&#3626. / ปริญญาตรี หมายเหตุ: สำหรับผู้สำเร็จการศึกษาจากคณะครุศาสตร์ นิติศาสตร์ พยาบาลศาสตร์ ออกแบบผลิตภัณฑ์หรือเครื่องประดับ ต้องมีประสบการณ์งานด้าน Chat/Email Agent อย่างน้อย 1 ปี.
  • มีประสบการณ์งานบริการลูกค้า (Customer Service) จะได้รับการพิจารณาเป็นพิเศษ.
  • มีทัศนคติที่ดี รักงานบริการ มีไหวพริบในการแก้ไขปัญหาเฉพาะหน้า และสามารถทำงานภายใต้แรงกดดันได้ดี.
2 days ago
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apply job Teleperformance 12
apply job Teleperformance 12

Skills:

English

Job type:

Full-time

Salary:

negotiable

  • Fluent in both Thai and English (spoken and written).
  • Minimum qualification: High School Diploma; Diploma or Degree preferred.
  • Good communication and interpersonal skills.
2 days ago
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apply job Shopee 13
apply job Shopee 13

Experience:

4 years required

Skills:

Project Management, Market Research, Research, English

Job type:

Full-time

Salary:

negotiable

  • Lead customer service improvement projects through effective project management and leadership.
  • Provide overall management and leadership of the Customer Service Team focused on an excellent end-to-end customer service.
  • Manage a team to resolve product or service issues by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.
3 days ago
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apply job Shopee 14
apply job Shopee 14

Experience:

1 year required

Skills:

Fast Learner

Job type:

Full-time

Salary:

negotiable

  • Act as mentor to junior representatives, offering guidance and support in handling difficult customer interactions.
  • Resolve complex customer issues, questions, or concerns with professionalism and efficiency.
  • Ensure the feedback provided to the team members on their performance are accurate, complete and timely.
3 days ago
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apply job Shopee 15
apply job Shopee 15

Experience:

1 year required

Skills:

Express, Assurance, Compliance

Job type:

Full-time

Salary:

negotiable

  • Manage Customer Service Team Oversee the day-to-day operations of the customer service team, ensuring optimal performance and achievement of KPIs such as response time, resolution time, and customer satisfaction (CSAT).
  • Process Optimization Continuously evaluate and optimize customer service processes and workflows to improve efficiency, reduce costs, and enhance the customer experience.
  • Monitor and Analyze Performance Metrics Track key performance indicators (KPIs), inc ...
3 days ago
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apply job Shopee 16
apply job Shopee 16

Experience:

3 years required

Skills:

Compliance, Analytical Thinking, SQL, English

Job type:

Full-time

Salary:

negotiable

  • Lead and oversee the end-to-end operations of ShopeePay Customer Service teams, including both Level 1 (L1) and Level 2 (L2) support.
  • Ensure delivery of excellent customer experience by managing daily workflows, team performance, and service quality.
  • Establish, track, and analyze key performance indicators (KPIs) across all service levels to meet both qualitative and quantitative targets.
5 days ago
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apply job Allianz Ayudhya 17
apply job Allianz Ayudhya 17

Skills:

English

Job type:

Full-time

Salary:

negotiable

  • Provide comprehensive product and service information to customers in the automotive industry, addressing their inquiries and resolving issues efficiently.
  • Engage potential customers by answering questions, offering advice, and suggesting additional relevant automotive products and services.
  • Open and maintain customer accounts, ensuring accurate records and up-to-date information.
9 days ago
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apply job Ascend Group 18
apply job Ascend Group 18

Skills:

Social media

Job type:

Full-time

Salary:

negotiable

  • Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
  • Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
  • Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
11 days ago
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