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Skills:

English

Job type:

Full-time

• Previous experience in Food & Beverage/Restaurant operation.
• Eye for detail to achieve operational excellence.
• Excellent guest service skills.
• Excellent English skills.

Experience:

No experience required

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

• Welcome and greet customers warmly, providing information about our services and products.
• Handle check-in and check-out processes efficiently, including cashier duties.
• Ensure the reception area operates smoothly and meets quality standards.
• Provide excellent customer service to enhance guest satisfaction.
• Coordinate with other departments to ensure seamless service delivery.
• Work 6 days per week.
• Bachelor s degree in any field.
• 1+ year experience in hotel or spa (preferred).
• Front desk or reception skills.
• Good English (Japanese/Chinese is a plus).
• Clear communication skills.
• Friendly and good teamwork.
• Leadership and organizational skills..

Experience:

No experience required

Skills:

Able to work as a shift, Service-Minded, Problem Solving, English, Thai

Job type:

Full-time

• Welcome and assist residents and visitors efficiently and in a friendly manner.
• Handle residents inquiries and provide accurate information about the property and services.
• Coordinate with other departments to ensure guest satisfaction and resolve any issues promptly.
• Maintain accurate records of residents information and transactions.
• Provide concierge services, including booking reservations and arranging transportation.
• Ensure the front desk area is clean, organized, and presentable at all times.
• Previous experience in a front office or customer service role is preferred.
• Strong communication and interpersonal skills.
• Proficiency in English; additional languages are a plus.
• Ability to multitask and work in a fast-paced environment.
• Professional appearance and demeanor.
• Familiarity with hotel management software is an advantage.
• Why to apply?.
• Join Collars Hospitality to be part of a team that values excellence, innovation, and true Thai hospitality. Enjoy opportunities for growth, a supportive work environment, and the chance to contribute to creating unforgettable guest experiences.

Job type:

Full-time

• วุฒิปริญญาตรี สาขาศิลปศาสตร์, มนุษยศาสตร์.
• หากมีประสบการณ์ด้านงานบริการในธุรกิจโรงแรม, ศูนย์การค้า หรือสายการบิน จะพิจารณาเป็นพิเศษ.
• สามารถสื่อสารภาษาอังกฤษได้เป็นอย่างดี.
• สามารถใช้คอมพิวเตอร์โปรแกรม MS Office ได้.
• สามารถทำงานเป็นกะ 24 ชั่วโมงได้.

Skills:

Social media, Excel, Multitasking

Job type:

Full-time

• Handle inbound and outbound calls to assist customers with inquiries, complaints, and requests.
• Manage and resolve customer complaints and urgent issues through various channels such as telephone and social media.
• Provide accurate and timely information regarding the shopping mall, including stores, facilities, services, and events.
• Create work orders and record customer details into the system.
• Follow up on complaints, maintenance issues, and service requests until resolution and case closure.
• Analyze recurring issues and propose preventive or immediate solutions.
• Prepare daily, weekly, and monthly reports on calls, complaints, and maintenance requests.
• Perform reception duties, including greeting visitors, verifying identification, and issuing visitor access cards for office building entry.
• Coordinate and manage the process of collecting and returning visitor cards, ensuring security protocols are followed.
• Collaborate with relevant departments to ensure smooth operations and enhance customer satisfaction.
• Minimum 3 years of experience in a call center or customer service role.
• Experience in handling complaints, inquiries, and service requests via phone, social media, or in-person channels.
• Familiarity with CRM systems or call center software is an advantage.
• Proficiency in MS Office applications (Word, Excel, Outlook).
• Strong interpersonal skills and the ability to work as part of a team.
• Willingness to work in shifts, including weekends and public holidays.
• Strong verbal communication and active listening skills.
• Service-minded with a professional and courteous approach.
• Ability to remain calm and manage challenging or emotional customer situations.
• Effective problem-solving and decision-making skills.
• Strong multitasking ability in a fast-paced environment.
• High attention to detail and accuracy in documentation.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• จัดเตรียมวัตถุดิบให้พร้อมสำหรับการประกอบอาหาร เช่น การชั่ง ตวง ปลอก หั่น และเตรียมส่วนผสมต่างๆ ตามเมนู.
• ตรวจสอบคุณภาพของวัตถุดิบที่ได้รับ และจัดเรียงตามหลัก เพื่อรักษาความสด.
• ประกอบอาหารให้พร้อมเสิร์ฟตามออเดอร์ของงานครัวร้อน.
• ควบคุมอุณหภูมิของเตาและอาหารให้สุกพอดี ปลอดภัยต่อการบริโภค และเป็นไปตามมาตรฐานของร้าน.
• เตรียมอาหารจานหลัก.
• ดูแลรักษาความสะอาดของพื้นที่ครัว อุปกรณ์ และเครื่องมือเครื่องใช้ให้ถูกสุขอนามัยอยู่เสมอ.
• ตรวจสอบและควบคุมคุณภาพของอาหารก่อนนำส่งไปยังลูกค้า.
• จัดการสต็อกวัตถุดิบภายในครัว และแจ้งเตือนเมื่อมีปริมาณไม่เพียงพอ.
• จัดลำดับการทำออเดอร์เพื่อให้สามารถส่งอาหารได้ตรงเวลา.
• ทำงานร่วมกับพนักงานครัวอื่นๆ ในการเตรียมวัตถุดิบและจัดอาหารให้พร้อมเสิร์ฟ.
• ทำความสะอาดภาชนะที่ใช้ในระหว่างการทำงาน.
• ทำความสะอาดพื้นที่ครัวหลังจากเสร็จสิ้นการปฏิบัติงาน..
• เพศชาย/หญิง อายุไม่เกิน 20-40 ปี คนไทย.
• การศึกษาไม่ต่ำกว่ามัธยมศึกษาตอนต้น.
• ยินดีรับนักศึกษาจบใหม่.
• มีประสบการณ์ในธุรกิจร้านอาหาร.
• ขยัน ซื่อสัตย์ อดทน สะอาด.
• มีความมุ่งมั่นและทุ่มเทในการให้บริการระเบียบการแต่งกาย.
• ไม่มีรอยสักนอกร่มผ้า ไม่ทำสีผม.
• สามารถทำงานตามเวลาที่บริษัทกำหนด.

Job type:

Full-time

• Oversee the daily operations of the restaurant, ensuring smooth service during both peak and off-peak hours.
• Coordinate with the Assistant Restaurant Manager, Restaurant Supervisors, and other staff to ensure that all roles are covered and that operations run efficiently.
• Maintain operational standards by ensuring the team adheres to service protocols, hygiene, and safety standards.
• Manage reservations, customer flow, and seating arrangements to optimize guest experiences.
• Lead, motivate, and manage the restaurant team, ensuring that all staff maintain the highest standards of service.
• Provide continuous coaching and mentoring to restaurant staff, developing them into skilled and productive team members.
• Conduct regular performance reviews for the team and provide feedback for professional development.
• Oversee the recruitment, onboarding, and training of new staff to ensure they understand the brand and service standards.
• Handle staff scheduling, ensuring proper coverage while optimizing labor costs.
• Customer Service and Guest Relations.
• Ensure exceptional guest experiences by overseeing customer service standards and addressing guest complaints or concerns.
• Establish a positive and welcoming atmosphere, ensuring all guests feel valued and attended to.
• Work with the Head Hostess and Floor Managers to manage guest seating, waiting times, and overall satisfaction.
• Ensure all guest feedback is handled professionally and effectively, making any necessary improvements based on their suggestions.
• Encourage repeat visits by providing excellent service and creating an inviting atmosphere.
• Monitor sales performance and work with the AGM and Operations Manager to implement strategies for increasing sales and reducing waste.
• Control stock levels of restaurant supplies, ensuring that inventory is rotated and wastage is minimized.
• Ensure compliance with financial policies, including handling cash, credit card transactions, and ensuring accurate reporting.
• Monitor and control restaurant expenses, including food and beverage costs, labor costs, and operational overheads.
• Ensure all food safety, sanitation, and cleanliness standards are consistently met, including compliance with local health regulations.
• Train staff on health and safety practices and ensure that all necessary health and safety certifications are in place.
• Conduct regular checks on equipment, ensuring that all tools are in good working condition and replaced when necessary.
• Maintain a clean and safe working environment, adhering to all workplace safety regulations.
• Work closely with the Operations Manager, AGM, and other department managers to achieve the overall business goals.
• Collaborate with the kitchen team to ensure timely preparation and delivery of food orders, maintaining quality and presentation.
• Coordinate with the Beverage Manager for the seamless operation of the bar, ensuring that beverage offerings are consistent with the restaurant's service standards.
• Work with the Marketing Team to implement promotions, events, and initiatives that increase customer engagement and revenue.
• Ensure that stock levels are monitored and inventory is ordered in a timely manner to avoid shortages or overstocking.
• Collaborate with suppliers to ensure the best possible prices for food, beverages, and supplies.
• Ensure that the restaurant is equipped with all necessary supplies for smooth operations and maintain stock levels within the restaurant s budget.
• Provide regular performance updates and reports to the AGM and Operations Manager, identifying areas of improvement.
• Analyze sales, customer feedback, and other metrics to make data-driven decisions aimed at improving the restaurant's performance.
• Implement strategies to improve both the guest experience and the operational efficiency of the restaurant.
• Work with the marketing team to develop and execute promotion that drives traffic and increase sales.
• Ensure the restaurants social media presence is maintained, and collaborate with Marketing team on content creation and promotions.
• Monitor local competition and trends to ensure the restaurant remains competitive.
• Minimum of 5 years of experience in restaurant management, with a proven track record in leading a team.
• Excellent understanding of food service operations, including customer service, inventory management, and cost control.
• Experience with budgeting, forecasting, and financial reporting.
• Knowledge of health and safety regulations, including food safety standards.
• Strong communication and interpersonal skills, with the ability to interact with guests, staff, and management.
• Ability to work under pressure and maintain calm in a fast-paced environment.
• Fluency in English; Thai language skills are an advantage.