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Experience:

3 years required

Skills:

Sales, Excel, English

Job type:

Full-time

• Provide support to Fashion Advisorsto provide appropriate After Sales advice to clients, especially for more complex cases.
• Work with Fashion Advisors to ensure close follow up for all after sales cases and provide prompt and regular updates (eg technical aspects) to clients.
• Provide technical after sales advice to clients in the boutique as necessary.
• Improve After Sales Process & Elevate Know-how in Boutique Coach Fashion Advisors to diagnose products and distinguish between repair and care services.
• Ensure Fashion Advisors accurately update service details and estimates in CASS (Customer After Sales Services) system.
• Guide Fashion Advisors on the product authentication quick check for all received items.
• Coordinate with the Repair Centre on CASS follow-ups and service status updates.
• Promote a positive After Sales mindset and culture within the boutique.
• Partner with Boutique Management to help Fashion Advisors enhance the After-Sales client experience.
• Work with the Client Engagement Expert to build loyalty and confidence among After Sales clients.
• Support CASS user training and share Quality/After Sales topics during morning briefings.
• Administration & Coordination Update status and remarks in CASS and repair forms; communicate client needs to Repair Centre.
• Clearly record repair status and client interactions in CASS/repair forms.
• Validate client contact details and preferred communication methods.
• Quality Control & Reporting Gather and report client feedback on product quality to Manager.
• Share product quality alerts with the retail team as needed.
• Track commercial decisions and reasons; collaborate with Management to address issues and gaps.
• Repair & Care Stock Maintenance Manage repair and care inventory; conduct weekly stock-takes in boutiques.
• Work with Fashion Advisors to remind clients to collect their items.
• You are energised by Collaborating with a dedicated team in a dynamic, fast-paced retail environment locally and internationally.
• Making a business impact by supporting both colleagues and clients.
• What You will bring At least 3 years experience in after sales or product quality control. Experience from luxury business will be highly advantageous.
• Strong computer skills (Emails, Excel, MS Office).
• Excellent communication and interpersonal skills in both Thai and English.
• Team-oriented, client-focused, and service-minded.
• Able to work boutique hours, including weekends and public holidays.
• What Chanel can offer you The chance to join a world-renowned luxury brand known for its heritage and innovation.
• Ongoing training and development opportunities.
• A supportive team environment that values your contributions.
• Competitive compensation and benefits.
• At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Experience:

No experience required

Skills:

Good Communication Skills, English, Thai

Job type:

Full-time

• Receive inbound calls from customers regarding after-sales service..
• Perform after-sales service tasks for customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchase through official store, replace products for customers in case they are defective).
• Provide inventory stock checks for customers through phone calls. (e.g. customers ask to check if the new product is available to buy at official store's branch.).
• Working Hour.
• 3 shifts (9.00 - 18.00, 10.00 - 19.00, 12.00 - 21.00).
• Shifts will be announced 2 weeks or 1 month in advance.
• 2 days off (can be split in some cases).
• 1-month training and 2-month probation period.
• Thai nationality.
• Bachelor's Degree.
• English proficiency: B2 or above.
• New graduates are welcome..
• Perks/Benefits;.
• Basic Salary.
• Performance Incentive.
• Diligent Allowance.
• Social Security.
• Group Insurance (Health).
• Annual Increment (As per company policy).
• Bonus (As per company policy).
• Leave Entitlement (AL, SL, BL, etc.).
• Entertainment Events (Whole year).
• Yearly Health Check-up (As per company policy).
• Special Rewards & Points to redeem any special vouchers, gifts, etc.

Experience:

2 years required

Skills:

Creative Thinking, Video Editing, Teamwork

Job type:

Full-time

• Department: Production.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Create and design video clips to promote concerts and festivals.
• Edit and assemble raw footage into a video that is coherent and engaging.
• Apply creative thinking in selecting video editing techniques to make the work interesting and align with specific project requirements.
• Deliver completed work within specified deadlines.
• Minimum of 2 years of experience in video editing, with a portfolio that demonstrates strong storytelling skills.
• Expertise in video editing, creative thinking, efficient collaboration, and strong teamwork skills.
• Proficiency in Adobe All Apps such as Premiere Pro, After Effects, Illustrator, and Photoshop.
• Basic knowledge of graphic design and ability to create motion graphics.
• Ability to plan and manage own schedule and work according to deadlines.
• Knowledge of and interest in entertainment and music..
• ประสบการณ์ 3 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

4 years required

Skills:

Contracts, Negotiation, Product Development, English

Job type:

Full-time

• Negotiate customer contracts.
• Maintain good customer relationship.
• Monitor/track negotiation of project specific.
• Price management: Globally prepare or lead negotiation considering volume effects, management of contract updates based on additional customer requirements.
• Customer price checking for 4-eye-principle.
• Preparation of customer quote letter according to customer-template.
• Confirmation of purchase order according to customer-specific standards or project specific contracts.
• Responsible for Sample planning and Sample price management, aligned with team member.
• PLCM (Product Life-cycle management): Assures on time (by end of series) cancellation of part numbers, quality of PLC-data and handover to After Market.
• Business planning: Responsible for planned sales volume planning,Price planning, Special revenue planning and Risk planning (Quick savings).
• Acquisition part: Responsible for / leading acquisitions within the cross functional customer team.
• Define acquisition & pricing strategy for specific OEM sourcing.
• Lead the cross functional acquisition team.
• Lead acquisition specific pre-selling activities alight with customer team.
• Select, define & apply acquisition tools (battle plan e.g. job stopper, war gaming, specific acquisition man-mapping).
• Initiate Sales Price analysis for respective product/component.
• Define, align and implement pricing strategies.
• Check quotation specific term and conditions. (e.g., customizing sales business frames).
• Manage acquisition negotiations and closure withing released bottom line (product price, application costs, tooling, logistics, samples etc.).
• Prepare and release customer quotation letter, complaint with Bosch standard.
• Assure involvement and prepare proper project handover with Customer Project Manager and Commercial Manager, incl, documentation.
• Prepare lessons learned after each acquisition, incl. won/lost analysis.
• Identify acquisition specific customer trends and requirement, market activities and competitor information.
• Qualifications Good command of English language both written and spoken, use English as working language.
• Can Speak Chinese Language with have certificate.
• At least 6 year sales experience in automotive industry.
• At least 4 years working experience in international company.
• Experienced in Project management.
• Good knowledge of automotive industry.
• Global sales experience.
• Good sales basic skill, incl. communication, negotiation, presentation, marketing, etc.
• Good sense of customer orientation and services to others.
• Familiar with target customer process & mapping.
• Knowledge of acquisition and project management processes and tools.
• Excellent interpersonal skills, Good Personality, Willing mindset, Professional working with a good attitude.
• Familiar with automotive product development process like APQP and PPAP and quality standard like QS9000, TS16949.
• Be willing of traveling frequent and working under high pressure.
• Education Background: Bachelor in any field.
• Be familiar with Microsoft office: PPT, EXCEL, OUTLOOK.
• Additional Information5 working days, housing allowance, health & life insurance, uniform, provident fund and home loan with Government Housing Bank.
• Your future job offers you.
• Housing allowance, company shuttle, free lunch, provident fund, medical benefits, OPD, IPD, dental benefits, performance bonus, service year reward, insurance, diligent allowance, marriage allowance, new born gift, oversea allowance, etc.
• Make it happen.
• Send us your application by using the I'm interested button!
• Interested applicants are invited to submit your CV, current & expected salary, and contact information.
• Follow us on Facebook: Bosch Thailand Career.