1 - 8 of 8 job positions
for keyword เจ้าหน้าที่บริการลูกค้า
Order by
Please select
- No elements found. Consider changing the search query.
Upload your resume Our AI will read it and recommend you best jobs
Job type:
Full-time
Salary:
negotiable
- Develop, implement, and oversee guest satisfaction and loyalty programs.
- Represent management to guests, building trust and intervening at key moments of the customer journey.
- Drive innovation and continuous improvement to ensure memorable guest experiences.
- Monitor customer feedback, anticipate needs, and implement corrective action plans.
- Coordinate with operational services to guarantee smooth guest stays.
- Lead daily team briefings and interact positively with other departments.
- Qualifications Strong communication and interpersonal skills.
- Problem-solving and conflict resolution abilities.
- Knowledge of hotel operations and PMS systems.
- Leadership and team management experience.
- Fluency in multiple languages is a plus.
- Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide.
- Develop your talent through Accor s learning programs.
- Opportunity to grow within your property and across the world!.
13 days ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Bangkok, Senior Management
,Strategy / Planning
,Business Development
Senior Management,Strategy / Planning,Business Development
Experience:
7 years required
Skills:
Business Development, Problem Solving, Quantitative Analysis, English
Job type:
Full-time
Salary:
negotiable
- Bachelor s degree or equivalent diploma.
- Dynamic leader with experience and passion for managing large and diverse teams across multiple workflows in a fast-paced environment, able to deal with rapid change and ambiguity.
- Minimum 2+ years' of people management experience as a Sr Manager in Fraud and Risk Operations in Payment System that includes Fraud chargebacks, Customer Complaints and Escalations too.
- Strategic thinker with strong analytical and problem-solving skills.
- 10+ years of experience in operations, preferably in BPO/ITES industry.
- 7+ years of people management experience, including managing managers, and a strong desire to develop team members.
- Empathy for the Social community platform users and passion to create an exceptional user experience and provide outstanding support.
- Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members.
- Adaptable and energized by a fast-paced environment; Significant experience in a complex fast paced environment.
- Excellent written and verbal communication skills.
- Having high cultural awareness of political and social situations is a plus!.
- Proficiency in English.
- Build a positive relation with Client in order to create new business opportunities.
- Identify potential risks and opportunities of improvement in the process and suggest solutions.
- Responsibilities:Manage the overall performance and governance of the Statements of Work (together with Vendor Account Management / Business Development). Manage the day-to-day operations in accordance with requirements and SLAs set out in SOW. Prompt identification and resolution of Service delivery issues including implementation of preventative measures. Transition management during set up phase or expansion phases.
- Establish the Vendor infrastructure necessary to perform the Services, including all technology, financial, human resources, security, facilities and communication resources. Install all Service delivery processes and Service Level reporting mechanisms.
- Provide exceptional people management, mentorship and career development to members of the team, including Managers, TLs, and Agents, achieve low attrition levels and high employee engagement. Flag and escalate business risks timely to the Client and Stake holders.
- Lead the group of Managers and drive process deliveries and process excellence through consistent monitoring and critical inputs.
- Ability to Deep Dive on customer complaints and appeal cases received from business line including user appeal document, user analysis and trend analysis.
- Ability to Deep Dive on completed transactions that being flagged with high-risk flag for post manual review to evaluate if is a potential fraud, and instantly share fraud trend to fraud strategy team. Strictly following chargeback operation standard SOP and requirement to handle representment case.
- Ability to guide the team on completing the chargeback cases within SLA/Pre-set time given, ensuring all the representment documents are gathered correctly and match the case with chargeback reason.
- Provide mentorship, guidance and career development to direct reportees and members of their team. Lead a high-performing team through an exciting transition to build problem solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions.
- Establish team goals and work with direct reports on strategies for executing, measuring progress and sharing results. Deliver projects involving quantitative analysis, industry research, and strategy development, working directly with global cross-functional teams to problem solve analytical approaches and develop solutions.
- Identify actionable insights, suggest recommendations, and influence team strategy through effective communication.
- Protect Clients ecosystem, prevent fraudulent activity, enforce our TOS and policies, ensuring compliance across a global user base of millions.
- Drive Managers and Operations teams to deliver value adds, continuous improvements, and productivity/quality gains.
- Streategize and execute Client/Leadership directions and decisions following the change management process.
- Mantain an effective Client relationship with proactive communication followed by POA and closed loop.
1 day ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Job type:
Full-time
Salary:
negotiable
- Job Number26048624
- LocationBangkok Marriott Marquis Queen s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
- PREFERRED QUALIFICATIONS.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
1 day ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Experience:
5 years required
Skills:
Automation, Compliance, Electrical Engineering, English
Job type:
Full-time
Salary:
negotiable
- Acting as a Lifecycle Consultant: Partner with industrial and utility customers as a trusted advisor, diagnosing the health of their aging electrical infrastructure and recommending high-value modernization strategies.
- Engineering Retrofit Opportunities: Proactively identify and develop technical solutions for Low Voltage (LV) & Medium Voltage (MV) switchgear retrofits, protection relay modernization, and transformer enhancements.
- Conducting On-Site Diagnostics: Perform site assessments and installed base (IB) ana ...
- Crafting Value-Driven Proposals: Develop and present sophisticated techno-commercial proposals that clearly demonstrate ROI, focusing on enhanced asset reliability, operator safety, and compliance.
- Driving Pipeline Velocity: Own and execute the service sales pipeline for the Thailand and CLM cluster, ensuring consistent engagement from lead generation to contract closure.
- Orchestrating Cross-Functional Synergy: Collaborate closely with internal Service Delivery, Engineering, and Primary Sales teams to ensure proposed solutions are both technically feasible and execution-ready.
- Influencing Key Decision-Makers: Engage seamlessly across all levels of the customer organization from field maintenance engineers to C-suite operations executives.
- Your Defining Qualities: Technical Academic Core: Bachelor s Degree in Electrical Engineering or a closely related power systems discipline.
- Field & Sales Expertise: Minimum 5 years of experience bridging the gap between hands-on engineering and technical sales, specifically within industrial power distribution systems.
- Deep Power Domain Fluency: Strong, practical knowledge of LV/MV Switchgear, Transformers, and Protection Relays/Control Systems (experience with Siemens portfolios is an advantage).
- Consultative Selling DNA: Proven ability to translate complex electrical engineering data into clear business value (safety, uptime, carbon footprint reduction).
- Regional Agility: Excellent communication and presentation skills in Thai and English, with the flexibility to travel across Thailand and the CLM sub-region for key customer site assessments.
- Future-Ready Mindset (Preferred): Familiarity with IEC standards and an interest or exposure to digital monitoring, IoT asset management, or predictive maintenance analytics.
- This is what happens after you apply:CV Screening.
- Talk with our recruiter to get to know your motivation & your experience.
- 1-3 Business Interviews.
- Offer.
- Transform the everyday with us.
- We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.
- Public Notice: Recruitment Fraud
- We wish to caution jobseekers that Siemens, as a policy, does not authorize external parties/agents to conduct employment drives or extend Offers of Employment on our behalf. We do not ask for bank details, payment of any kind nor personal financial information in return for assurance of employment. Please visit our job portal for all Siemens job openings, and apply via the portal.
1 day ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Skills:
Salesforce, Cloud Computing
Job type:
Full-time
Salary:
negotiable
- Responsible for supporting Thailand Public Sector accounts.
- Ability to uncover the challenges and issues a business is facing by running successful and targeted discovery sessions and workshops.
- Engage with business users to define, create and implement solution prototypes and pilots, and then manage those pilots through their inception to completion.
- The ability to confidently present and articulate the business value of the Salesforce cloud-based application suite and platform to managers and executives of all levels.
- Be an innovator who can create new solutions using out-of-the-box thinking.
- Deliver product, technical, and security related responses on RFPs/RFIs.
- Work as a team player by contributing, learning and sharing new knowledge.
- Demonstrate a working knowledge of how to integrate cloud applications to existing business applications.
- Manage multiple customer engagements concurrently.
- Be self motivated, flexible, and take initiative..
- Required Skills.
- At least 8 to 10 years experience in a comparable pre-sales position, supporting the sales cycle in selling CRM or high value business solutions.
- Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques.
- Superior presentation and demonstration skills.
- Experience in multi product solution selling to enterprise customers.
- A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
- Business Analysis and Business case/ROI construction.
- Data modelling skills are desirable.
- Experience selling to Public Sector agencies and statuary bodies are desirable..
- Excellent benefits include:}.
- Private Medical Insurance, Dental Insurance, Health Screening.
- Wellness Reimbursement Programme.
- Education Reimbursement Programme.
- Unleash Your Potential.
- When you join Salesforce, you ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine what s possible for yourself, for AI, and the world.
- Accommodations.
- If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
- Posting Statement.
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
2 days ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Job type:
Full-time
Salary:
negotiable
- Job Number26049244
- Job CategoryHousekeeping & Laundry
- LocationBangkok Marriott Marquis Queen s Park, 199 Sukhumvit Soi 22, Bangkok, Bangkok, Thailand, 10110
- ScheduleFull Time
- Located Remotely?N
- Position Type Non-Management
- POSITION SUMMARY.
- Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
- No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
- Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
- JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That s The JW Treatment&trade. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
3 days ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Skills:
Legal, Risk Management, SAP, English
Job type:
Full-time
Salary:
negotiable
- Provide leadership in business review, pipeline and Forecast meetings.
- Provide proactive financial advice and oversight in contract negotiations and deal structuring for strategic opportunities to increase profitability and revenue.
- Ensure effective and efficient deal support, based on relevant deal segmentation with the respective interaction to the Sales and Services organizations (strategic deal management and deal desk).
- Orchestrate business support teams (Legal and Contracting, Revenue Recognition, Pricing, Financing, Collections, Credit Management and Risk Management) to ensure effective and efficient deal support.
- Contribute to the achievement of cash collection targets internally and externally.
- Align and share best practices with Operations Teams and the SAP CFO community.
- Design, implement and maintain business and payment models in partnership with third party financing companies across the region, to support direct and indirect business.
- Ensure quality of business, aligning with customer success and SAP strategies.
- Be a change agent and voice of reason to weed out ineffective partners, advise the business on problem customers, etc.
- Ensure all deals in the country are completed at the highest of ethical and professional standards. Adhering to all SAP policies and programs.
- Direct Engagement with Key Customers & Partners.
- Represent SAP as the executive sponsorship for certain customer accounts.
- Build strategic networks to sell/demonstrate the advantages of the SAP portfolio to the CFOs in the market, including public speaking.
- Showcase SAP runs SAP , Innovative Solutions as well as Shared Services Model and SAP Finance Transformation story in general.
- Build and maintain a relationship with select peers across the customer and partner landscape to help influence situations to SAP interest.
- Accountability for the Financial Planning & Analysis.
- Provide strong analytical and management input (based on macro-economic, industry and internal data for the country/ market unit).
- Provide proactive financial advice and solutions for strategic direction and insight on opportunities/process improvements to increase profitability and revenue and to identify efficiency and growth opportunities.
- Be actively involved in the development and implementation of the go-to-market processes and structures.
- Being a delegate to the Market Unit CFO, have a dedicated focus on expense items&rdquo.
- Ensure Market Unit stakeholders have a realistic view of the forecast and potential landing zone on top-line and effectively provide a perspective on upsides and risks within and outside the forecast to follow a no surprises approach&rdquo.
- Drive cost optimization and management of expenses approach in line with the company guidance and policies.
- Act as the Representative for Governmental Bodies and Auditors.
- Abide by the rules of corporate governance as well as country specific regulatory tasks.
- Coordinate responses to matters raised by internal and external auditors to ensure timely resolution.
- Ensure Compliance and Governance within the Organization.
- Act as a voice of conscience of the company.
- Ensure compliance and safeguards the Company s trust and reputation.
- Be the local counterpart and orchestrator for GFA organizations (for example for Global Facility Management, Global Shared Services organization, etc.) and local affairs, - be responsible for any local adaptations of global policies and the delegate Delegation of authority (DOA) to the Market Unit CFO.
- Provide strong oversight around business quality from a compliance/governance standpoint and be willing to challenge positions, models and specific transactions, if warranted. Call out practices and business that seems to be a concern and ideally prevent these from occurring.
- Guide/coach the country MD on overall governance as well as act as a sounding board on downstream issues that could emanate, to provide a realistic view on implications of decisions.
- Leadership for all F&A Employees in the Respective Entity.
- Inspire team members and create a winning team.
- Provide inputs on GFA Strategy and drive execution at country level.
- Provide local functional leadership to local teams of global internal organizations.
- Act as the main interface for all parts of the LoB GFA (Shared Service Center, especially for the Chief Accounting Organization and the COEs).
- Develop existing talents and prepare for tomorrow through training and upskilling talents within extended finance team.
- EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES.
- Highly developed Leadership skills.
- A relevant professional qualification i.e. CPA or equivalent or a master s or similar degree in accounting, business administration or economics related studies or an MBA.
- Develop great teams.
- Drive innovation.
- Simplify.
- Strategic thinking.
- Ability to drive transformation.
- Highly developed influencing ability.
- Customer Centricity.
- Highly developed coaching skills.
- Act as a trusted advisor to leaders and employees.
- Excel in a very fast-paced environment.
- Knowledge of SAP financial processes & systems.
- Knowledge of corporate financial governance, policies and guidelines.
- Knowledge of local GAAP and local legal F&A requirements is a plus.
- Fluency in Business English.
- WORK EXPERIENCE.
- A minimum of 10 years of Finance experience in FP&A, controlling, accounting audit or related function.
- Certified Public Accountant (CPA).
- Relevant work experience in Thailand is a strong plus.
- Fluency in English, both spoken and written, is an absolute must as well as Thai language.
- LI-FA1.
- Bring out your best
- SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
- We win with inclusion.
- SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
- For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
- Successful candidates might be required to undergo a background verification with an external vendor.
- AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.Please note that any violation of these guidelines may result in disqualification from the hiring process.
5 days ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Experience:
2 years required
Job type:
Full-time
Salary:
negotiable
- Manages the Guest Services team, interviews, trains and schedules the staff (Roster). Conducts Performance Evaluations and disciplines staff when needed.
- Coordinates and liaises with various departments to ensure the hotel provides highest level guest experiences.
- Prepares management reports.
- Personally, inspects VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience.
- Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess.
- Acts as point of contact for in-house guests and local customers; provides individual assistance and accurate information.
- Maintains high visibility in the lobby and front desk area and provides assistance to our guests in a pro-active way.
- Resolves guest concerns and complaints speedily and efficiently; ensures complete guest satisfaction, protects the reputation of the hotel and the company.
- Keeps management informed of guest and staff related incidents; represents senior management in their absence.
- Ensures areas under supervision are perfectly maintained; conducts routine inspections of Public areas and guest rooms; takes proactive steps to rectify any shortcomings.
- Maintains a strong network of useful contacts in the service industry. Works with Guest Relations Assistant Managers and Guest Relations Manager on a Global Level to learn from each others successes and failures to develop a consistent product company wide.
- Screens next day movements for special instructions to various departments.
- Ensures pending follow up action is communicated to the next shift.
- Coordinates and manages the day to day operations; ensure the Angel of the Day, VIP / applicable guest recognition programs are fully adhered to and running smoothly within the Hotel.
- Assists with responsibilities in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Guest Services and lobby coverage.
- Performs any other duties as assigned to him/her by management and is also able to work in all shifts.
- Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
- Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
- Works harmoniously and professionally with co-workers and direct superior.
- Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
- Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
- What You Will Bring.
- Candidates with a passion for excellence, expertise in Front Office Department and proven leadership experience are invited to apply for a career with Four Seasons.
- Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
- Candidate should hold valid work authorization for Thailand.
- Join Our Team.
- Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
- What to expect: You will .
- Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
- Be part of a cohesive team with opportunities to learn, grow and develop.
- Have the opportunity to engage in diverse and challenging work.
- Derive a sense of pride in work well done.
- Be recognized for excellence.
7 days ago
See morekeyboard_arrow_down
SAVE JOB
UNSAVE JOB
Send me latest jobs forเจ้าหน้าที่บริการลูกค้า
- 1
