FWD Life Insurance PCL
Head of Underwriting
atFWD Life Insurance PCLAbout FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit
www.fwd.com
Job Purpose
Provide supervision, guidance, and support to all NB-OP support team staffs regarding operations process, standardized procedures, and systems data. Responsible to management the needs of Partners, Sales team and distribution support for issue reported and provided solution for NB Process and related.
Key Responsibilities
- Organize resources to do quality check of NB process such as Counteroffer for CL, money remaining from settlement, source of payment, assignee for CL etc.
- Evaluate the new business process with effected with Underwriting SLA such as AFI, changing the application information. Reconcile information to ensure correctness and accuracy
- Monitor and Handle NB Process inquiry service from call center, sale support team, sale distributors via Salesforce, e-mail and MS team.
- Be able to promptly address the issue in new business process and make quick decision to resolve problem effectively
- Negotiate to fully enable the solution that create best practice and supports specific business requirement with IT and related functions.
- Build relationship and develops partnership with sales team/sales support to drive the collaborative achievement of production targets
- Manage all cancellation process payment transactions of new business premium refund to customers within SLA and be accurate.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Management
- Customer Service
Job type
- Full-time
Company overview
Size:1000-2000 employees
Industry:Insurance
Location:Bangkok
Website:www.fwd.co.th
Founded in:2013
Ranking:4.5/5
FWD Life Insurance Public Company Limited (FWD Life Insurance) is a leading life insurance company in Thailand, offering a comprehensive range of life and health insurance products. Established in 2013, FWD Life Insurance is part of FWD Group, an insurance company based in ...
Why join us: At FWD Thailand - we’re proactive, open, committed, caring and innovative. We also provide a caring environment for all the members of the staff and believes that everyone is equally important in driving the company’s success. Over the years, “Cele ...
Head office: No. 6 O-NES Tower, 4th, 22nd-23rd Floors Soi Sukhumvit 6, Khlong Toei Sub-District, Khlong Toei District, Bangkok 10110
Benefits
- Five-day work week
- Learning & Development Opportunities
- Annual bonus
- Company phone
- Dental Insurance
- Employee discount
- Flexible working hours
- Health Insurance
- Hybrid Working
- Maternity leave
- Performance bonus
- Phone Allowance
- Professional development
- Provident fund
- Remote work
- Social Security
- Transport Allowance
- Travel Allowance
- Travel Insurance
- Company uniform
- Corporate Social Responsibility Initiatives
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