Chanel (Thailand) Co., Ltd.
Deputy Head of Boutique (Suvarnabhumi Airport)
atChanel (Thailand) Co., Ltd.Deputy Head of Boutique plays an important role in inspiring and managing the boutique team to achieve the mission of the brand, and is the primary driver of effective day-to-day operations in the boutique to reach service destination as planned. He/she will support the boutique team to reinforce, communicate and execute The Chanel Difference on the Boutique floor to ensure luxury retail leadership and to accomplish service destination goal.
What impact you can create at Chanel
Uphold the Image of the Brand (Visual Merchandising / Boutique Maintenance/Grooming)
- Drive the importance of image to the boutique team to ensure the brand image presence, the optimum condition of the boutique environment, and the professional image of the team members
Manage and inspire the Boutique team
- Manage and coach the Fashion Advisors ensuring their well-being, professional development and performance management
- Partner with Training team and Field Trainers to ensure proficiency in product knowledge and sales techniques
Build a Client-centric Boutique team
- Support the team in developing and executing a client-centric culture, emphasizing on client engagement and long lasting client relationships
- Drive the high standards in all aspects of customer service
Manage Merchandise & Inventory
- Lead and oversee the team members to direct daily opening and closing inventory count to ensure efficiency and adherence to the Company control guidelines
- Supervise the Back of House team to ensure that the Back of House is neat, and that stocks are managed efficiently
Effectively manage day-to-day Operations
- Ensures daily and monthly sales targets are achieved for the store as well as all operational procedures regarding sales, transfers, stock adjustments and all policies are followed
- Design and review roster to maximize staff strength in accordance to traffic demands and trading patterns, rotating with the Supervisors on shift (including weekends and public holidays) to ensure adequate supervision of boutique team on the floor
- Attend to all day-to-day Operations issues promptly, seeking direction and guidance from the senior management when needed
- Ensure daily sales and appropriate paperwork is accurately completed and keeping up-to-date on the boutique’s commercial and operational insights
You are energised by
- Collaborating with a dedicated team in a fast-paced retail environment.
- Leading and delivering business and operational impacts by your expert and support to both staff and clients.
What you will bring
- More than 3 years of experience in store operations and team management. Experience in supervising a large team in a luxury fashion business is highly advantageous.
- Develop clear and challenging but achievable goals as well as maintain commitment to goals even in difficult situations
- Strong analytical skill with the ability to understand and synthesize business and market intelligence.
- Passion for luxury fashion, strive for excellence and eye for details
- Availability to be located at Suvarnabhumi Airport with flexibility in driving impacts during airport working hours including work on weekends and public holidays
What Chanel can offer you
- The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Experience required
- 3 years
Salary
- Negotiable
Job function
- Senior Management
Job type
- Full-time
Company overview
Size:100-500 employees
Industry:Clothing / Textile
Location:Bangkok
Website:www.chanel.com
Founded in:1997
Ranking:4/5
At CHANEL, the foundation of our success starts with our employees who defend the values of excellence, creativity, style, and modernity that ensured the originality of Coco Chanel in her time and continue to do so today. Within CHANEL, a true "culture of quality" exists where everyone ...
Why join us: With a rich heritage and successful history in luxury fashion and cosmetics, Chanel is the global benchmark of modern elegance, impeccable quality and style. Our products, and our cultural values, blending both tradition and innovation, have been delivering the values of femininity, freedom and m ...
Head office: 8th Floor, The Offices at Central World 999/9 Rama I Road, Pathumwan, Bangkok. 10330 Thailand
Benefits
- Life Insurance
- Social Security
- Accident Insurance
- Health Insurance
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