Safety Model Operations Team Lead - Bangkok
atTikTok Technologies Co., Ltd.
About the team & role In Safety Model Operations, we establish internal and external communication mechanisms to solve cross-departmental communication problems to improve communication efficiency. The team is responsible for standardising the project management process, including requirement management, quality management, efficiency management, manpower management, etc. to improve project management efficiency.
The successful candidate must be capable of taking ownership of multiple projects at all stages of their life cycle. Working with cross-departmental teams to identify the needs of our various projects, anticipate pain points, and bring a solution-driven mindset to each task. They will be comfortable navigating ambiguous situations, and be able to set clear achievable goals for themselves & our teams.
Responsibilities:
- Grow the QA team and oversee their day-to-day management.
- Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Responsible for localizing working processes and strategies, managing the labeling projects with the Quality Analysts and providing the labeling results in line with expectations.
- Provide efficient and timely data through performance management practices, and deliver reports to business teams when required.
- Be solution driven with regional and global strategy in mind, and be proactive in delivering these solutions.
- Excellent communication skills, leading diverse teams, and facilitating an atmosphere of communication & collaboration.
- Conduct interviews & other hiring process duties to successfully grow out teams with qualified & capable people.
Minimum Qualifications:
- Bachelor’s degree and above or equivalent working experience in a short video product user industry.
- At least 1-year of Leadership experience in trust and safety or policy in a major tech or media company.
- Be familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- A fast learner who has the ability to embrace a fast-paced working environment.
- Strong communication, interpersonal, and presentation skills.
- Comfortable reporting to, or collaborating with, all levels of management and broader stakeholders.
Preferred Qualifications:
- Display a broad understanding of our business needs, and strategic thinking skills.
- Have a demonstrated ability to make good decisions in complex situations.
Experience using data to make decisions.
- Familiar with machine learning and content understanding.
- A passion for helping others to grow, and a willingness to step beyond your comfort zone.
- An understanding of tools such as the
Working Hours tool, and Data Power is an advantage.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Management
- Quality Assurance
- Recruitment
Job type
- Full-time
Company overview
TikTok Technologies Ltd. is a global technology company known for its popular short-form video platform, TikTok. With a mission to inspire creativity and bring joy, TikTok connects millions of people worldwide through an innovative and engaging platform. The company, a subsidiary ...
Why join us: Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and emb ...
Benefits
- Health Insurance
- Learning & Development Opportunities
- Maternity leave
- Professional development
- Dental Insurance