Workforce Fulfillment Operations PMO (SPX Express)

atShopee (Thailand) Co., Ltd.
Department Operations
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.


Job Description:
  • Oversee day-to-day recruitment operations to ensure on-time fulfillment with high accuracy and quality standards.
  • Serve as the primary point of contact between HR functions and business stakeholders, maintaining seamless communication and coordination.
  • Identify and proactively resolve bottlenecks in the recruitment process, ensuring efficient workflows and optimized resource allocation.
  • Implement and track key performance indicators to continuously improve recruitment operations and meet business demands.

Requirements:
  • Bachelor’s degree in Business, Human Resources, Operations Management, or a related field.
  • Minimum 3 years of experience in operations, project management, or recruitment, preferably in a high-volume or fulfillment-focused environment.
  • Strong organizational skills and a proactive approach to identifying and solving process bottlenecks.
  • Excellent communication and stakeholder management abilities, with experience in cross-functional collaboration.
  • Proven track record of managing projects to successful completion on time and within scope, with attention to detail and quality.
Skills required
  • Express
  • Project Management
Experience required
  • 3 years
Salary
  • Negotiable
Job function
  • Human Resources
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4/5

Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...

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Why join us:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

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Head office: Shopee
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