Shopee (Thailand) Co., Ltd.
TH Operation Projects - Fresh Graduate
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
About the Team:
Why Join Shopee Operations?
Job Description:
What You Will Get to Do:
- Project Execution: Execute projects related to improvement initiatives across various departments, including Customer Service (CS), Return & Refund (RR), and Listing & Content.
- Performance Tracking: Help track team performance and identify areas where we can do better.
- Feature Improvements: Collaborate with teams to suggest and implement new feature improvements for our internal tools and platforms.
- Cross-functional Coordination: Work on projects that connect different teams, ensuring everyone is aligned to achieve operational success.
- Data & Reporting: Create clear reports to show project progress and results to the team and leaders.
- Process Optimization: Support projects that aim to make our daily work faster and more efficient.
Requirements:
What You Will Get to Do:
- Project Execution: Execute projects related to improvement initiatives across various departments, including Customer Service (CS), Return & Refund (RR), and Listing & Content.
- Performance Tracking: Help track team performance and identify areas where we can do better.
- Feature Improvements: Collaborate with teams to suggest and implement new feature improvements for our internal tools and platforms.
- Cross-functional Coordination: Work on projects that connect different teams, ensuring everyone is aligned to achieve operational success.
- Data & Reporting: Create clear reports to show project progress and results to the team and leaders.
- Process Optimization: Support projects that aim to make our daily work faster and more efficient.
Experience required
- any or no experience
Salary
- Negotiable
Job function
- Management
- Analyst
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
