Shopee (Thailand) Co., Ltd.
Senior Vendor Performance
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Lead, mentor, and develop the Vendor Management team, ensuring alignment with company objectives and individual performance goals.
- Manage multiple vendors and projects simultaneously, adapting quickly to directional changes within the company.
- Oversee all subcontractor-related policies and ensure timely announcements of new policies.
- Act as the primary point of contact for subcontractors, addressing any issues or concerns from and to internal teams, escalate critical issues to seniors if needed.
- Monitor subcontractor performance through regular assessments and performance reviews.
Requirements:
- Minimum Bachelor's degree in business, logistics, supply chain management or related fields
- 1-2 years of experience in key account, logistics, supply chain management or related fields
- Experience working with subcontractors or vendors is highly desirable.
- Fluent English communication skills
- Excellent negotiation and conflict resolution abilities
- Proficiency in Google Workspace (e.g. Google Docs, Google Sheets, and Google Slides)
- Can do attitude, able to work in a fast-paced environment environment
Salary
- Negotiable
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
