Shopee (Thailand) Co., Ltd.
Project Operations - Fraud Management (ShopeePay)
atShopee (Thailand) Co., Ltd.The Compliance and Risk Management team ensures that Shopee complies with applicable regulations and is primed for success with the right checks and balances while safeguarding the interests of our stakeholders in an inclusive and sustainable digital ecosystem. The team manages potential risks to the company's operations and reputation through risk assessments, internal fraud control, employee training as well as the implementation of information technology policy and cyber security tools.
Job Description:
- Gather, organize, and analyze data as it pertains to fraud case development through the use of analytical, tracking, and data management tools
- Coordinate with the risk team, operations team and customer service team to further develop fraud cases, and report to product teams abroad to come up with anti-fraud processes for changing transactions patterns and trends
- Develop well-defined tools related to detecting suspicious points of fraud activity using raw data and identifying potential cases through the use of in-house tools to update and query the database
- Set up process to deal with possible issues (new and existing features, promotions, workflows, projects)
- Deal with systemic abnormality and complexity in Operations functions
- Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure
Requirements:
- Bachelor’s or Master’s degree in Engineering, BBA, or any related field. Fresh graduates are welcome to apply
- Ability to analyze big data for patterns or business trends, and take findings and communicate them effectively
- Proficient in working with numbers and data organization, especially with MS Excel or Gsheet
- Detail-oriented and organized. Works well in a small team environment
- Excellent interpersonal, communication skills and good command of English
- Proficient in using SQL to analyze data, drive insights, and create dashboards and visualizations
- is a plus
Salary
- Negotiable
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
