Project Management (Shopee)

atShopee (Thailand) Co., Ltd.
Department Business Development and Partnerships
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices.


About the Team:
As a Cluster Management at Shopee, you will be responsible for owning and managing the performance of designated clusters within the e-commerce platform. You will lead initiatives to drive cluster performance, revenue growth, operational efficiency, collaborating closely with cross-functional teams to achieve business objectives.

Job Description
  • Own cluster’s topline and bottom line targets and KPIs
  • Drive categories specific strategies and business initiatives
  • Overall management of the business’ top and bottom line and collaborating strongly with cross-functional teams to drive operational improvements.
  • Analyze key metrics and performance indicators to identify areas for improvement and implement initiatives to optimize cluster performance.
  • Lead and inspire a team of cluster management associates and operational staff, providing guidance, support, and mentorship to drive individual and team performance.
  • Collaborate closely with other departments such as marketing, campaign, projects to align strategies and initiatives that support cluster growth and operational efficiency.
  • Develop and execute strategic plans to drive growth, improve operational efficiency, and enhance customer satisfaction within each cluster.
  • Monitor and manage the day-to-day operations of clusters, ensuring adherence to company policies, standards, and operational KPIs.

Requirements
  • At least 5 years of working experience in ecommerce operations, with a proven track record in leadership roles managing operational teams.
  • Deep understanding of ecommerce industry trends, customer behavior, and competitive landscape.
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make data-driven decisions.
  • Demonstrated leadership skills with the ability to inspire and motivate teams, foster a collaborative work environment, and drive results.
  • Excellent communication and interpersonal skills (both English and Thai), with the ability to effectively interact with stakeholders at all levels of the organization.
Salary
  • Negotiable
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4/5

Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...

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Why join us:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

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Head office: Shopee
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