Shopee (Thailand) Co., Ltd.
Project Management – Fraud Operations (SPX Express)
atShopee (Thailand) Co., Ltd.Department
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok
Job Description:
- Define and oversee fraud management framework, policies, and controls across parcel pickup, transit, and delivery processes.
- Monitor fraudulent activities (e.g., fake COD orders, lost/stolen parcels, account takeovers, seller fraud, identity misuse).
- Partner with Risk, Compliance, and Operations to design early-warning mechanisms and detection models.
- Establish PMO governance for fraud-related initiatives, ensuring standardized project planning, reporting, and prioritization.
- Track progress of fraud prevention projects
- Manage cross-functional project timelines, budgets, and resource allocations.
- Work with hub/line-haul/last-mile operations to close fraud loopholes and enforce compliance.
- Analyze fraud trends, root causes, and operational gaps to recommend process improvements.
- Implement KPIs to measure fraud detection efficiency, financial loss recovery, and process adherence.
Requirements:
- Bachelor’s degree in Business, Supply Chain, Risk Management, Banking or related field.
- 3-5 years in project management, fraud/risk operations, or logistics/express delivery.
- Proven ability to manage cross-functional projects with governance and reporting.
- Analytical skills with proficiency in Excel/SQL; experience with BI tools (Power BI/Tableau).
- Excellent stakeholder management, communication, and change management skills.
- High integrity, problem-solving mindset, and ability to work in a fast-paced environment.
Experience required
- 3 years
Salary
- Negotiable
Job function
- Management
- Distribution / Logistics
- Security
Job type
- Full-time
Company overview
Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4.5/5
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Head office: Shopee
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
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