Shopee (Thailand) Co., Ltd.
Fraud Investigations (Contract) (SPX)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Serve as the main point of contact for gathering evidence, CCTV footage, and relevant information for assigned fraud cases.
- Coordinate with other relevant teams to prepare for interrogation sessions.
- Participate in the interrogation sessions of offenders,witnesses, and/or other relevant parties
- Draft investigation reports.
- Act as a CCTV real-time monitor as requested or assigned by the supervisor.
- Participate in security-related projects and tasks as assigned.
Requirements:
- Bachelor's degree in Laws, Political Science or related field. (Fresh Graduate is welcome.)
- Availability to work in the office 5 days a week and 1 day from home
- Minimum of 0-2 years of experience in Fraud Investigation, Fraud Prevention, Loss Prevention, Government Affairs, Government Relations, or Risk Management-related positions.
- Experience in the logistics industry is a plus.
- Previous experience as a Police/Military Official or other government official is advantageous.
- Familiarity with reviewing CCTV footage.
- Skills in offender interrogation or interviewing.
- Strong analytical and problem-solving abilities.
- Excellent interpersonal skills.
- Proficient in GSuite or Microsoft Office.
- Must have a private vehicle and a valid driver's license.
- Availability to be “on-call” for emergency issues.
Salary
- Negotiable
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
