Shopee (Thailand) Co., Ltd.
First Mile Performance (SPX Express)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Liaise with seller experience, CTO, hub, on-site, and other related teams on data and insights
- Assist on capacity and volume planning among all channels within first mile and hub
- Responsible in the implementation of cross functional projects to ensure smooth execution within timelines and objectives
- Coordinate and deep-dive into rationalizing the situations and propose improvements
- Proactively identify issues and their root causes and response in a timely manner
- Collaborate with operations, finance, and product team to make sure things run as plan
Requirements:
- 2-5 years experience in e-commerce, project management, operations, management consulting or related fields.
- Bachelor's degree in business administration, economics, engineering or related field
- Outstanding analytical and numerical skills, comfortable working with large sets of data and complex analysis.
- Strong business acumen and critical thinking.
- Proactive and self-driven, high curiosity and drive to solve problems
- Excellent communication and collaboration, high command in English and Thai.
- Skill in Excel, SQL/Python is a plus.
Salary
- Negotiable
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
