Change Management - Transportation (SPX Express)

atShopee (Thailand) Co., Ltd.
Department
LevelExperienced (Individual Contributor)
LocationThailand - Bangkok

Job Description:
  • Develop and implement change management strategies to support shuttle and line haul operational goals, including process improvements, technology upgrades, and workflow optimization.
  • Assess the impact of proposed changes and create detailed plans to mitigate risks while enhancing operational efficiencies.
  • Collaborate with cross-functional teams to ensure alignment and support for change initiatives.
  • Act as a liaison between departments to ensure effective communication and that all stakeholders are informed and engaged.
  • Identify and analyze areas for improvement in shuttle and line haul operations, focusing on reducing costs, improving service quality, and enhancing efficiency.
  • Develop and implement KPIs to measure the success of implemented changes and continuously track progress to ensure desired outcomes.
  • Lead and execute change projects within shuttle and line haul operations from start to finish, ensuring all activities are completed on time, within scope, and within budget.
  • Monitor project progress, anticipate potential issues, and develop contingency plans to address any roadblocks.
  • Create and facilitate training sessions and materials to support teams in adapting to new processes, tools, or workflows.
  • Provide support and guidance to employees throughout the change management process to ensure smooth transitions and high adoption rates.
  • Use data analytics to assess the performance of shuttle and line haul changes, providing reports and insights to leadership for data-driven decision-making.
  • Prepare regular updates, presentations, and post-implementation reports to highlight successes, lessons learned, and future recommendations.

Requirements:
  • Bachelor’s degree in Business, Operations Management, Supply Chain, or a related field (preferred)
  • Experience in change management, logistics, transportation, or a related field
  • Strong project management skills; PMP or related certification a plus
  • Knowledge of shuttle and line haul operations, logistics processes, and industry best practices
  • Excellent communication, negotiation, and interpersonal skills
  • Analytical mindset with experience in data analysis and reporting
  • Proficiency in Microsoft Office Suite and familiarity with project management tools (e.g., Asana)
Salary
  • Negotiable
Job type
  • Full-time

Company overview

Size:2000-5000 employees
Industry:Information Technology
Location:Bangkok
Website:careers.shopee.co.th
Founded in:2015
Ranking:4/5

Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...

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Why join us:

Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...

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Head office: Shopee
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