Shopee (Thailand) Co., Ltd.
Adjustments & Chargeback Executive (Contract-Shopee)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Verify payment requests to ensure the payment amount is accurate to sellers and buyers, and check results received from banks
- Monitor and fix any payment-related issues
- Prepare and perform an analysis report upon request to management
- Work closely with other teams to develop new payment process and support customer problems
- Provide insight and suggestion on any company project and transactions related to payment
- Project and UAT improvement on payment related topic
Requirements:
- Bachelor Degree in Accounting, Finance, Economics a,nd Business Administration 1-2 years of experience in related fields is a plus
- High Problem-Solving Skills
- Good at English communication
- Good at MS Office program
- Basic SQL would be a plus
- Hard-working, energetic personality with a Can-Do attitude
- Logical thinking and willing to learn
Skills required
- Accounting
- Finance
- SQL
- English (Fair)
Experience required
- 1 years
Skills optional
- Energetic
Salary
- Negotiable
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
