Shopee (Thailand) Co., Ltd.
4PL Operation Support - Based in Ayutthaya 1 Year contract (SPX Express)
atShopee (Thailand) Co., Ltd.The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Job Description:
- Manage day-to-day order in FMS, handover order to maximize the efficiency, reliability, timeliness of the 4PL process.
- Monitor all orders to ensure that they are well-processed and coordinate with another related team
- Monitor and improve productivity for of 4PL team ( handover station and troubleshooting station )
- Ensure performance handover employees followed WI
- Keep records handover error for the continuous development and improvement of the handover process such as skip process and stuck order
- To manage the entire order with main focus on 4PL backlog clearance and 4PL on time 2.00 AM
- 1 Year contract
- Working 6 days per week (WFO on Mon - Fri and WFH on Sat)
Requirements:
- Experience in 4PL will be advantage
- Be able to communicate in English
- Problem solving skills and conflict management
- Ability to work under deadlines and pressure
- Good interpersonal, communication and negotiation skills.
- Good team player
- Proficient with Microsoft Excel
- Able to work on shift and day-off when required
Skills required
- Express
- Problem Solving
- Negotiation
- English (Fair)
Experience required
- any or no experience
Skills optional
- Excel
Salary
- Negotiable
Job type
- Full-time
Company overview
Shopee makes online shopping easy, secure and fuss-free. Shopee is a mobile focused modern marketplace where everyone can browse, shop and sell products of all kinds anytime and anywhere. Shopee is tailored for Southeast-Asian markets, combining the easiness of consumer driven ma ...
Why join us: Shopee is rapidly online shopping tech company in Thailand and other South East Asian markets. We do innovate on many fronts in online shopping, providing an unique opportunity to learn about ecommerce technologies and trends. We have a multinational and dynamic workplace with gr ...
Benefits
- Professional development
- Dental Insurance
- Five-day work week
- Flexible working hours
- Life Insurance
- Health Insurance
- Maternity leave
- Social Security
- Performance bonus
- Provident fund
- Learning & Development Opportunities
