Job type:

Full-time

• Job Category.
• SalesJob Details.
• About Salesforce.
• We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place.
• We are seeking a highly skilled and experienced Strategic Solution Engineer to join our
• team in Thailand, focusing on the Financial Services industry. The Strategic Solution
• Engineer is responsible for presenting Salesforce's product offerings and architecture
• in the best light to prospects and customers, instilling confidence in our technology,
• and addressing all technical objections in the sales cycle. This role goes beyond
• traditional solution engineering to focus on industry-specific strategy, thought
• leadership, and go-to-market execution. The Strategic SE must have a strong desire
• to leverage their technical, sales, and industry expertise to drive pipeline, engage key
• stakeholders, and influence industry-wide digital transformation.
• Key Responsibilities: Serve as a thought leader with a strong point of view, both internally and
• externally, within the Financial Services domain in Thailand. Establish strong technical credibility and professional rapport with customers,
• partners, and internal collaborators. Contribute to pipeline creation, working closely with account teams to identify
• and develop new opportunities. Lead local industry technical go-to-market (GTM) strategies and craft
• Salesforce's industry point of view (POV). Develop and deliver compelling demonstrations, business value assessments, and
• go-to-market assets that resonate with Financial Services customers. Engage in market awareness activities, including speaker engagements, industry
• forums, and thought leadership content. Act as the voice of Thailand Financial Services customers to the Product and
• Global CoE teams, providing feedback to advise roadmap decisions. Collaborate across Salesforce's global teams to ensure consistency in messaging,
• approach, and execution. Work with partners in the local market to align on industry messaging, competitive
• positioning, and ecosystem engagement. Provide competitive insights to help advise go-to-market positioning and
• customer strategies. Drive multiplier impact on strategic accounts, ensuring scalable success across the Financial Services industry. Educate internal teams on industry trends, challenges, and best practices to
• improve collective expertise. Focus on strategic opportunities, accounts, and industry motions, delivering
• industry-specific innovation. Participate in all appropriate training and certifications to maintain deep product
• and industry expertise. Meet and exceed quarterly and annual objectives as assigned by management.
• Updated Qualifications: 7-10 years of experience as a solution/sales engineer for a CRM company or
• similar technology, or 7-10 years of relevant experience within the Financial
• Services industry. Experience with data technologies relevant to the financial industry (e.g., data
• warehousing solutions, big data platforms) and a strong understanding of
• cross-cloud technologies. Knowledge of related applications, relational database, web technology, and
• cybersecurity. Crucial to demonstrate a deep understanding of key Financial Services industry
• processes in Thailand, including: Customer Relationship Management (CRM) in banking and insurance Loan origination and servicing Claims processing Risk management and compliance (e.g., KYC, AML) Digital banking and payment systems Wealth management Demonstrated ability to identify and articulate appropriate AI use cases within
• Financial Services, such as: Fraud detection Personalized financial advice Chatbots for customer service Algorithmic trading Risk assessment
• Preferred Qualifications: Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent
• work experience. Experience with Design Thinking, Consulting methodologies, and Enterprise
• Architecture.Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills:

Sales, Tableau, Negotiation

Job type:

Full-time

• Provide support and mentorship to direct reports by participating and leading in client and prospect meetings or engaging other corporate resources as required.
• Development of a winning team, including recruiting, hiring and training.
• Coaching direct reports on strategies to drive sales wins.
• Accurate reporting on sales activity and forecasting to senior sales management.
• Consistent monitoring of the sales activity of the team, and tracking of results.
• Actively leading and monitoring demand generation activities.
• Leading initiatives to drive customer awareness and engagement.
• Develop and implement successful sales campaigns.
• Engaging at C-level in enterprise customer organizations.
• Capable of successfully leading significant client concerns and issues.
• Work cross-functionally with internal partners and corporate resources for consistent processes and a successful team.
• Develop required Corporate relationships and Executive engagement to support success.
• Depending on the segment, the years of experience and skills needed to be successful will vary from 2+ yrs of sales leadership experience leading a team of seven or more quota carrying sales people. In addition, a Bachelor's degree is strongly preferred.
• Shown successful experience in leading Account Executives.
• Consistent track record to create successful teams and lead them to success.
• Excellent presentation and executive engagement skills.
• Excellent negotiation skills.
• A self-starter that can thrive in a fast paced environment.
• Strong leadership capabilities.
• Experience in sales coaching and mentoring.
• Ability to operate effectively in a fast-paced, team environment.
• Has a strong drive for results.
• Strong engagement and communication skills.
• Consultative selling experience.
• Can collaborate and influence in a win as a team environment.
• Resourceful.
• Is a trusted advisor to the customers and colleagues.
• Courageous Communicator.
• Prior experience working within the Software/Infrastructure/Platform (SaaS, IaaS, PaaS) space.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

6 years required

Job type:

Full-time

• Work toward exceeding your ramped annual sales quota and create a pipeline that will propel the growth of your business in the following year.
• Partner with our global Sales Enablement team, who will guide you through on-boarding and development programs that ensure your success.
• Create a plan for your own territory long-term, building demand and working on existing and newly created opportunities.
• Become an expert in MuleSoft messaging, our sales approach, and our products and services.
• Be surrounded by a team of fiercely motivated individuals who are committed to delivering extraordinary customer outcomes.
• Experience selling to the Thailand market.
• Business level proficiency in Thai.
• Recent, cumulative experiences that demonstrate your success in leading complex and commercially significant sales to business leaders with support from IT leaders.
• Experience driving large deals, $250K+ and run rate.
• Strong financial savvy in order to craft well-founded value propositions.
• Excitement around hunting greenfield territory and managing ongoing customer relationships to grow accounts.
• At least 6+ years of experience in Solution sales within the Software industry with a strong focus in selling to Large Enterprises.
• An entrepreneurial spirit around owning a territory and building your business from the ground up.
• Previous experience selling complex software solutions into Enterprise level customers.
• Strong direct sales experience (not Channel or Partner based).
• Ability to manage wider eco-system of partners and advisory firms.
• Consistent over-achievement of quota and revenue goals.
• Successful history of net new business sales is a must.
• Proven track record with relevant customer relationships.
• Direct & New Business sales experience.
• Proven ability to demonstrate virtual and extended teams.
• LI-MB.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Job type:

Full-time

• Job Category.
• SalesJob Details.
• About Salesforce.
• We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place.
• This is a high growth opportunity working with our ESMB businesses in Thailand. You will drive sales growth within the ESMB segment in Thailand. The Manager, Sales is responsible for defining strategies for growing revenue, identifying account-wide opportunities, and successfully running both the strategic and operational levels.
• As a first line Manager, Sales, you will be managing and developing a team of Account Executives. You will participate and lead in client and prospect meetings as well as work cross-functionally with stakeholders and corporate resources as required. You will be responsible for ongoing mentoring and development of the sales team which includes recruiting, hiring and training new team members on sales process. You are responsible for your team s forecast accuracy.
• Your Impact.
• We are seeking a proven, tactical and strategic Manager, Sales to lead a team of Account Executives who are tasked with generating growth in our Emerging Small Business & Small Medium Business Accounts. The appointed sales leader will play a key role in leading this highly visible and motivated team that generates revenues and achieves individual, team and organizational quotas. You'll be a valuable contributor to the corporate sales strategy while providing definition and implementation of the plan for sales to achieve corporate objectives.
• Your Qualifications.
• Attracting, recruiting and retaining top talent
• Supporting direct reports by participating and leading in client and prospect meetings. Engaging other corporate resources as required
• Ongoing mentoring and development of the Emerging Small Business sales team in business development and opportunity management
• Conducting weekly forecast meetings. Coach direct reports regarding strategies to drive closure
• Reporting on sales activity and forecast to senior sales management
• Consistently monitoring the sales activity of the team, and tracking the results
• Required skills and Experience.
• Extensive software sales experience in an individual contributor and management role, including sales management experience
• Proven record of sales success in a similar enterprise software application environment
• Successful track record in a high volume transaction sales environment
• Working knowledge/experience of the CRM space
• Excellent presentation and listening skills
• Must be able to thrive in a very fast paced environment
• Ability to hire and train new sales representatives.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills:

Negotiation, Salesforce, English

Job type:

Full-time

• Reseller Enablement: Train partners on prospecting best practices, product positioning, negotiation strategies, selling conversations, mutual success plans, the Salesforce advantage, and the Salesforce elevator pitch..
• Sales Acceleration: Enable resellers to effectively position and sell Salesforce solutions, focusing on deal qualification, competitive differentiation, and objection handling..
• Collaboration with Alliances & Channels: Work closely with the Alliances and Channel ...
• Localised Content Adaptation: Tailor global and regional training content to address reseller-specific needs, including pricing strategies, market dynamics, and sales tools..
• Training & Workshops: Lead in-person and virtual sessions on Salesforce reseller processes, customer engagement, deal structuring, and value-selling methodologies..
• Enablement Logistics Management: Oversee scheduling, attendance tracking, and reporting to measure program effectiveness..
• Expert-Led Learning: Leverage subject matter experts to enhance reseller capabilities, covering product knowledge, industry insights, and competitive positioning..
• Sales Play Execution: Guide partners on using Salesforce playbooks, mutual success plans, and AI-driven insights to accelerate deal cycles and improve win rates..
• Customer Lifecycle Management: Enable partners to drive seamless customer experiences from pre-sales to deal closure, ensuring a structured and repeatable process..
• Stakeholder Collaboration: Build strong relationships across internal teams, including Alliances & Channels, Partner Sales, and Product Marketing, to create a cohesive partner experience..
• Impact Measurement: Track and analyse reseller enablement effectiveness using predefined metrics, leveraging insights to refine and optimise programs..
• Communication & Process Alignment: Ensure partners stay informed and aligned through structured communication, tools, and enablement resources..
• Extensive experience in Reseller Enablement, Channel Sales, or a related Partner Enablement role..
• Proficiency in Thai and English (both languages required)..
• Proven expertise in designing, delivering, and facilitating virtual and in-person training sessions focused on reseller sales, deal execution, and partner growth strategies..
• Deep understanding of Salesforce products, partner sales motions, and the reseller ecosystem is a strong advantage..
• Strong knowledge of sales methodologies, including value-based selling, competitive positioning, and negotiation tactics..
• Ability to simplify complex concepts and tailor enablement content for different partner roles, from sales representatives to business leaders..
• Experience with AI-driven tools and their application in sales process optimisation, deal intelligence, and partner success..
• Collaboration skills to work cross-functionally with Alliances, Partner Sales, and Marketing teams to drive reseller success..
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills:

Sales, Negotiation, Legal, English

Job type:

Full-time

• Achieve and exceed revenue targets for Signature Success plans.
• Build strong relationships with relevant internal partners to review territories and identify strategies and opportunities to attach Signature Success plans.
• Cultivate and manage a pipeline of sales opportunities, accurately forecast sales, log activities.
• Collaborate with internal Account teams to drive an effective sales process for Signature Success from Identification, through Qualification, Discover, Selling and Commercial Negotiation.
• Create compelling presentations and perspectives to drive Signature Success sales with customer value realisation including use of financial and business metrics.
• Evangelise Signature Success internally and externally. Act as subject matter expert for Success Cloud products.
• Collaborate effectively with other parts of the organisation, including, but not limited to: License Sales, Customer Success, Professional Services, Marketing, Sales Operations, Pricing Deal Desk, Legal, Product Management, and Delivery to address and resolve customer or sales issues.
• Travel up to 20%.
• Experience in Sales, Marketing, or Services (consulting sales, technical sales or support sales) required.
• Proven track record in Enterprise sales and achieving against a revenue target.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
• CRM or Marketing automation application experience: Salesforce product experience a plus.
• Demonstrated track record of self-starting, risk-taking, and ability to influence without authority.
• Excellent relationship-building skills with a demonstrable experience in growing and nurturing relationships.
• Strong written a nd verbal communication skills. English proficiency required.
• Outstanding presentation skills are required including the ability to adapt style based on the audience and present complex ideas..
• LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

2 years required

Skills:

Salesforce, Cloud Computing, English

Job type:

Full-time

• Manage PubSec (Public Sector) a organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Thai and English.
• A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts. This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.
• Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
• Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
• Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators. In some instances, we help our clients develop new decision frameworks and governance processes that continue to deliver value far beyond a particular engagement.
• Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.
• Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These Solutions will use all of the Salesforce technologies to address the core challenges and objectives that are uniquely identified for each customer.
• Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives.
• Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
• Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions.
• Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy.
• Develop and deliver the story of the customer experience aided by Salesforce technologies.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Ability to travel based on territory alignment and region.
• B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
• Knowledge of related applications, relational database and web technology.
• Solid oral, written, presentation, collaboration and interpersonal communication skills.
• Ability to work as part of a team to solve technical problems in varied political environments.
• Minimum of 2 years of professional experience.
• Fluency in Thai and English is a must to communicate with customers.
• Salesforce Certifications.
• Previous experience as a solution/sales engineer for a CRM company or similar technology.
• Basic programming experience in HTML and other web based technologies.
• LI-Y.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Skills:

Business Development, Tableau

Job type:

Full-time

• Create and implement effective territory and account plans for the specified region/customer base to deliver sales objectives considering: overall opportunities, customer business priorities and anticipated business changes, our unique product capabilities, and value proposition.
• Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory.
• Lead/leverage a matrix account team of Sales Consultants, Business Development Repre ...
• Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan.
• Manage and track customer and transactional information in a CRM system.
• Provide regular and accurate reporting of pipeline and forecast through the CRM system.
• Cultivate and expand the company s relationship with customer accounts of various sizes and industries.
• Drive customer success by developing and maintaining a deep understanding of customers business and industry challenges, market competition, competitive issues, and products.
• Practice effective, excellent communication with leadership, customers, and extended team and partners.
• Participate in team-building and company-growth activities including strategic planning, sales training, customer marketing efforts, and customer care.
• Travel to customer locations in support of sales efforts.
• We're considering applicants with skills and experience closely aligned to the following:Experienced. Strong field-based enterprise software sales experience. Complex sales / solution sales and extensive large figure deal experience.
• Value. You understand the value and you champion diversity & Inclusion, both in Sales Teams and the broader workplace.
• Performer. Consistent over achievement of sales goals in a large geographic territory.
• Missionary. Highly driven individual with an execution focus and a strong sense of urgency and a belief in Tableau s mission.
• Domain. Experience with analytics, data, databases or business intelligence preferred.
• Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful.
• Excellent Communication. You know what to say and more importantly, how to say it.
• You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
• If this sounds like you, and you're considering an exciting new opportunity.Please Apply! Tableau is a wholly-owned subsidiary of salesforce.com, inc
• Posting Statement.
• At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
• Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
• LI-MBAccommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

2 years required

Skills:

Salesforce, Industry trends, Telesales

Job type:

Full-time

• Targeted Prospecting: Proactively identify and prospect new logo opportunities within the SB market through various outbound activities (cold calling, email campaigns, social selling, etc.)..
• C-Level Engagement: Engage with C-level executives and business owners to understand their business priorities, challenges, and strategic goals..
• Value-Based Selling: Articulate the business value and ROI of the Salesforce suite of solutions to address specific customer needs and pain points..
• Developing Customer POV: Develop a clear and compelling Point of View (POV) for each customer, demonstrating an understanding of their business and how Salesforce can drive positive outcomes..
• Needs Analysis: Effectively uncover business challenges and opportunities through insightful questioning and active listening..
• High-Level Demonstrations: Conduct engaging and tailored high-level demos of the Salesforce platform, focusing on the value proposition relevant to the customer's business..
• Pipeline Management: Maintain a robust sales pipeline, accurately forecasting sales activities and achieving or exceeding assigned sales targets..
• Account Growth: Identify and pursue opportunities to grow existing accounts within the SB segment by introducing additional Salesforce solutions..
• Collaboration: Work closely with internal teams (e.g., Sales Management, Marketing, Solution Engineers) to ensure a seamless customer experience..
• CRM Proficiency: Utilize Salesforce CRM effectively to manage leads, track activities, and maintain accurate customer information..
• Continuous Learning: Stay up-to-date on the latest Salesforce product updates, industry trends, and competitive landscape..
• 1-2 years of sales experience.
• Proven track record of success in a telesales or inside sales role, preferably selling SaaS solutions.
• Experience selling to C-level executives and business owners.
• Demonstrated ability to prospect and acquire new logo accounts.
• Strong understanding of the Small Business (SB) market and its unique needs.
• Excellent communication, presentation, and interpersonal skills, with the ability to build rapport quickly over the phone.
• Ability to articulate complex technical concepts and business value propositions clearly and concisely.
• Strong business acumen and the ability to understand and discuss business challenges.
• Experience conducting high-level software demonstrations.
• Self-motivated, results-oriented, and able to work independently.
• Strong organizational and time management skills.
• Proficiency in using CRM systems, preferably Salesforce.
• Accommodations.
• If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Experience:

3 years required

Skills:

Salesforce, Oracle, Software Development, English, Vietnamese

Job type:

Full-time

• Relationship Management: Develop and maintain relationships with key business and IT partners to understand their goals and priorities..
• Value Realization: Help customers achieve their business outcomes by coordinating Signature Success services, providing proactive feature guidance, and advising on new Salesforce releases..
• Technical Expertise: Act as a trusted advisor on the Salesforce platform, with a specific focus on Mulesoft integration capabilities or equivalent enterprise integratio ...
• Proactive Support: Identify potential challenges and risks, reinforce the value of technical recommendations, and proactively set customers up for success..
• Incident Management: Provide regular updates and communications during infrastructure service degradations, partnering with internal teams for resolution. Track root cause analysis and communicate findings to customers..
• Advocacy: Act as a customer advocate during the triage and resolution of high-severity cases..
• Value Communication: Clearly communicate the value of Signature Success to ensure customer renewals..
• Collaboration: Work closely with internal teams (e.g., Support, Product, Sales) and external partners (including ISVs) to address customer needs..
• 3-5+ years of experience working with the Mulesoft Anypoint Platform.
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with Oracle Integration Cloud, Oracle SOA Suite, and Oracle API Gateway..
• OR (if no direct Mulesoft experience): 3-5+ years of hands-on experience with IBM App Connect, IBM MQ, and IBM Message Broker..
• Cloud Experience: Experience with cloud providers like AWS, Azure, and GCP in the context of integration platforms..
• Web Technologies: Deep knowledge of Internet technologies and protocols such as TLS, HTTP, REST, Webservices, firewalls, web servers, and proxy servers..
• SaaS Connectivity: Experience in connectivity with Enterprise SaaS solutions, including Salesforce, Netsuite, and Workday..
• Containerization: Experience in troubleshooting container and container management technologies like Docker and Kubernetes..
• Experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, 1 or Technical/Solutions Architecture.
• Exceptional communication and presentation skills at all organizational levels, including executive and C-level.
• Ability to analyze technical concepts and translate them into business terms, and vice versa.
• Knowledge of software development processes and design methodologies.
• Experience leading cross-functional teams to resolve customer needs or projects.
• Fluency in English at a business professional level is required.
• Business professional fluency in at least one additional Southeast Asian language: Thai, Vietnamese, Tagalog, or Malay..
• Mulesoft Certified Developer.
• Salesforce Certified Administrator.
• Oracle Integration Cloud Certified Professional (or equivalent Oracle integration certification).
• IBM Certified Specialist - Messaging (MQ) or IBM Certified Solution Implementer - App Connect (or equivalent IBM integration/middleware certification).
• Knowledge of Salesforce products and features, capabilities, best use, and deployment.
• Experience working with Enterprise-level customers..
• In summary, this Mulesoft CSM role at Salesforce requires a technically strong individual fluent in English and at least one specified Southeast Asian language, with excellent communication and relationship-building skills. They need significant experience with enterprise integration platforms (Mulesoft preferred, or equivalent Oracle/IBM stacks), ideally backed by relevant certifications. They must be passionate about customer success, proactive in their approach, and capable of navigating complex technical environments involving integration within the broader Salesforce ecosystem, particularly for large enterprise customers.LI-Y.
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• Posting Statement.
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.