Possefy Group Co., Ltd.
Experience:
1 year required
Skills:
Customer Relationship Management (CRM), English
Job type:
Full-time
Salary:
negotiable
- Handle inbound calls, chats, and emails from customers, providing information about OPPO products, services, and promotions. Provide basic troubleshooting support for issues related to device usage, applications, and systems. Handle customer complaints and coordinate with relevant teams such as Service Centers, T2, and Logistics. Accurately and completely record customer cases in the WCSM system. Follow up on customer cases and provide customers with regular status updates. Deliver professional and courteous customer service while maintaining the required service quality standards. ...
- Bachelor's degree in any field. Experience in Call Center, Banking Call Center, Customer Service, or a related industry. Good problem-solving skills and the ability to handle multiple tasks simultaneously. Flexible with working schedules and working hours. Passionate about customer service and helping customers. 1-2 years of experience in customer service, call center operations, or a related role. Experience in e-commerce, online marketplaces, or platform/app-based businesses will be an advantage. Excellent communication and interpersonal skills. Able to handle a high volume of customer interactions and work effectively under pressure. Strong problem-solving skills with a customer-focused mindset. Ability to communicate in English or Chinese will be an additional advantage.
Experience:
1 year required
Skills:
Android
Job type:
Full-time
Salary:
negotiable
Repair mobile phones by diagnosing and resolving issues reported by customers and restoring devices to normal working condition. Provide technical support, troubleshoot customer issues, and advise customers on proper device usage to ensure customer satisfaction. Assess and provide repair cost estimates when the device is outside the warranty conditions or when the damage is caused by customer misuse. Properly manage and prepare technician-related documents and submit them to the Head Office or relevant departments for further processing. Handle spare parts ordering and inventory ma ...
Skills:
Social media, Energetic, Teamwork
Job type:
Full-time
Salary:
฿25,000 - ฿28,000, negotiable
- Live Streaming & Sales.
- Host and conduct live selling sessions on TikTok, Shopee, and other e-commerce platforms according to the assigned schedule.
- Present products clearly and confidently, including product features, benefits, pricing, promotions, and usage.
- Create compelling product demonstrations and strong calls-to-action to drive sales and conversions.
- Achieve assigned sales and live-streaming performance targets.
- Customer & Audience Engagement.
- Interact with viewers in real time by answering questions, responding to comments, and providing product information.
- Create an energetic, friendly, and engaging live-streaming atmosphere.
- Encourage audience participation and increase viewer engagement.
- Build strong relationships with customers and contribute to follower and community growth.
- Live Streaming System & Technical Support.
- Set up and operate OBS during live sessions, including scenes, overlays, audio, video, and visual elements.
- Conduct pre-live checks for cameras, microphones, lighting, internet connection, and other equipment.
- Troubleshoot basic technical issues such as audio problems, video lag, connectivity issues, and OBS settings.
- Ensure smooth and professional live-streaming operations.
- E-Commerce & Back-End Operations.
- Set up and manage products during live sessions, including pinning products, updating links, and checking stock availability.
- Monitor customer orders and product performance during live sessions.
- Coordinate with the Sales and E-commerce teams to ensure accurate product information, pricing, promotions, and stock availability.
- Report live-streaming performance and sales results when required.
- Live Preparation & Content Planning.
- Study product specifications, selling points, pricing, promotions, and competitor information before each live session.
- Prepare scripts, key talking points, product demonstrations, and live-flow structures.
- Support the development of creative ideas and content to improve live-streaming performance.
- Work closely with Marketing, E-commerce, Content, Sales, and other relevant teams.
- Experience in Live Streaming, Live Commerce, Sales, E-commerce, Content Creation, or a related field is preferred.
- Experience hosting live sessions on TikTok, Shopee, or other e-commerce platforms will be an advantage.
- Confident, energetic, outgoing, and comfortable speaking in front of a camera.
- Strong communication and presentation skills.
- Sales-oriented with the ability to persuade and engage customers.
- Basic knowledge of OBS Studio and live-streaming equipment.
- Able to troubleshoot basic technical issues independently.
- Good understanding of social media and e-commerce platforms.
- Good teamwork, time management, and problem-solving skills.
- Willing to work flexible hours, including evenings, weekends, or during promotional campaigns when required.
- Passionate about products, social media, live commerce, and creating engaging customer experiences.
Experience:
2 years required
Skills:
Microsoft Office
Job type:
Full-time
Salary:
฿30,000 - ฿35,000, negotiable
- Coordinate across departments to drive HR activities and ensure smooth communication and collaboration.
- Work closely with the HR Manager on HR projects, business initiatives, reports, and presentations.
- Build strong relationships with employees and internal stakeholders and provide support when needed.
- Support Chinese-speaking employees or stakeholders through effective communication and coordination.
- Take ownership of assigned projects and tasks, from planning and coordination through to completion.
- Identify opportunities to improve processes and make HR work more efficient and effective.
- Use Microsoft Office and AI tools to enhance productivity and improve the way we work.
- Stay curious, learn new things and contribute ideas to improve the employee experience.
- Support other HR initiatives and projects as the business grows.
- About you.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 2-3 years of experience in HR, coordination, project support, or a related role.
- Good command of Chinese with strong communication skills.
- An outgoing, positive, and people-oriented personality.
- Strong coordination and interpersonal skills with the confidence to communicate with different teams and levels.
- A strong sense of ownership, accountability, and follow-through.
- Good command of Microsoft Office.
- Women are encouraged to apply.
- Comfortable using AI tools and interested in finding smarter ways to work.
- Have a growth mindset, proactive, and open to new challenges.
Experience:
2 years required
Skills:
Architecture, Javascript, Laravel, HTML5, English
Job type:
Full-time
Salary:
negotiable
- Apply strong programming knowledge and MVC architecture in application development; experience with Laravel is an advantage.
- Develop responsive and user-friendly web interfaces using HTML5, CSS3, Media Queries, and CSS Frameworks.
- Participate in mobile application development and maintenance; experience in mobile app development is an advantage.
- Troubleshoot, debug, and optimize applications to ensure system performance, stability, and usability.
- Collaborate with internal teams to understand requirements and deliver solutions according to project timelines.
- Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or a related field.
- 1-3 years of hands-on experience in PHP development.
- 2-3 years of experience working with MySQL and relational databases.
- Good command of English is an advantage.
- Experience in mobile application development will be an advantage. Good communication and interpersonal skills with the ability to work effectively with others.
- Knowledge of responsive web design, including Media Query or CSS frameworks.
- Experience with Laravel or other PHP frameworks is highly preferred.
- Strong knowledge of PHP, MVC architecture, JavaScript, jQuery, Ajax, HTML5, and CSS3.
Job type:
Full-time
Salary:
negotiable
- Monitor and inspect all equipment and fixtures within the shops to ensure they comply with the company's standards and guidelines. Coordinate with suppliers regarding shop design, interior decoration, and display installation. Manage and control the usage and condition of POP and POSM materials within assigned areas. Maintain and manage all relevant documents and records. Handle and coordinate signage tax payments within the assigned area. Perform other duties and responsibilities as assigned by the supervisor or management. Benefits Salary: THB 15,000+ KPI Annual bonus Work-relate ...
- Bachelor's degree or higher in any relevant field. Good communication and presentation skills. Responsible, hardworking, patient, and willing to work in the field. Must have a personal vehicle and a valid driving license. Able to work effectively under pressure. Willing and able to travel to other provinces as required.
Skills:
Accounting, Teamwork
Job type:
Full-time
Salary:
negotiable
- Prepare billing documents, tax invoices, credit notes, and receipts for assigned customers. Monitor and follow up on customer payments to ensure they are completed accurately and within the specified deadlines, in accordance with company policies and procedures. Prepare bank reconciliations and reconciliations for other relevant accounts. Regularly review assigned accounts to ensure accuracy and identify any potential issues. Perform monthly and annual closing of assigned accounts. Coordinate and communicate with relevant departments to ensure smooth and efficient operations. Perfo ...
- Fresh graduates are welcome to apply. Bachelor's degree in Accounting, Finance, or a related field. Good communication and organizational skills. Able to complete assigned tasks accurately and within deadlines. Detail-oriented, accurate, responsible, and eager to learn new things. Good teamwork skills with a positive attitude and strong problem-solving abilities. Proficient in Microsoft Excel. Internship experience with a retail business or company operating retail stores will be an advantage.
