Experience:

3 years required

Skills:

Digital Marketing, Graphic Design, Social media, Photography, English, Thai

Job type:

Full-time

• Sales Coordination & Marketing Operations.
• Prepare marketing-related documents, materials, and supporting information.
• Coordinate and follow up on work with.
• Sales, Sales Support, Suppliers, and internal teams.
• Track project and customer-related activities to ensure timely completion.
• Maintain and organize customer information, documents, and related records.
• Provide administrative and operational support to the Sales and Management teams.
• Customer Care & Customer Experience.
• Respond to customer inquiries through.
• Facebook, LINE Official Account, and other online channels.
• Coordinate customer appointments and factory visits with Sales and Sales Support teams.
• Prepare equipment, materials, and.
• Corporate Kits.
• for customer visits.
• Follow up with leads and customers who have previously contacted the company through both online and offline channels.
• Maintain good relationships with customers and ensure a positive customer experience.
• Support customer engagement activities across both.
• B2B and B2C customer groups.
• Marketing & Online Media.
• Support content posting and information updates on.
• Facebook, LINE Official Account, and other digital channels.
• Take basic photos and videos for marketing communications and promotional activities.
• Create basic marketing and promotional materials using.
• Canva or similar design tools.
• Support online and offline marketing activities, campaigns, events, and promotional activities.
• Monitor and update.
• customer feedback, sentiment, inquiries, and brand mentions.
• across online and offline channels.
• Identify negative feedback or potential brand-related issues and coordinate with relevant teams to support.
• crisis management and issue resolution.
• Community & CRM Management.
• Plan and execute campaigns, collaborations, and community engagement activities.
• Build and maintain relationships with.
• Influencers, KOLs, Brand Partners, and other strategic partners.
• Identify and coordinate promotional.
• Deals, Partnerships, and CRM campaigns.
• Prepare deal information, campaign details, and supporting documents.
• Maintain and update customer, deal, campaign, and partnership information in the.
• CRM system.
• Support CRM activities to improve customer engagement, retention, and relationship management.
• Analyze customer interactions and feedback to identify opportunities for improving customer experience and community engagement.
• Bachelor's Degree in.
• Agriculture, Pre & Post Harvesting, Agronomy, Horticulture, Agricultural Extension, Soil Science., or related fields.
• Minimum.
• 3 years of experience.
• in Marketing, Marketing Operations, Community Management, CRM, Sales Coordination, Customer Relations, or related fields.
• Strong communication and interpersonal skills.
• Good coordination and follow-up skills.
• Able to work effectively with multiple teams and external partners.
• Good organizational and time-management skills.
• Experience with.
• Facebook, LINE Official Account, CRM platforms, or other digital communication channels.
• is preferred.
• Basic knowledge of.
• Canva or other graphic design tools.
• Basic photography and video content skills are an advantage.
• Experience working with.
• Influencers, KOLs, Collaborations, Partnerships, or Community Marketing.
• is a plus.
• Good command of written and spoken.
• Thai and English.
• Proactive, responsible, flexible, and comfortable working in a fast-paced environment.
• Key Skills.
• Marketing Operations | Customer Experience | Sales Coordination | CRM | Community Management | Digital Marketing | Social Media | Customer Engagement | Influencer & KOL Management | Partnerships | Campaign Management | Crisis Management.
• JobsDB Job Advertisement.
• Marketing Operation & Community.
• Join our team and help connect our brand, customers, and community.
• We are looking for a.
• Marketing Operation & Community.
• who enjoys working with people, coordinating across teams, creating customer experiences, and turning customer insights into meaningful marketing activities.
• You will play an important role in connecting.
• Marketing, Sales, Customers, Partners, Influencers, and Communities., covering both online and offline activities.
• Coordinate marketing and sales-related activities with internal teams and suppliers.
• Manage customer inquiries through Facebook, LINE Official Account, and other channels.
• Coordinate and support customer factory visits.
• Follow up on leads and existing customers.
• Support social media content, photography, video, and basic Canva design.
• Monitor customer feedback, sentiment, and brand mentions.
• Support brand crisis and negative feedback management.
• Plan and execute campaigns, collaborations, and community activities.
• Coordinate with Influencers, KOLs, and Brand Partners.
• Source promotional deals and support CRM campaigns.
• Maintain and update customer and campaign information in the CRM system.
• What We're Looking For.
• Bachelor's Degree in.
• Agriculture, Pre & Post Harvesting, Agronomy, Horticulture, Agricultural Extension, Soil Science., or related fields.
• 3+ years of experience.
• in Marketing, Marketing Operations, CRM, Community Management, Sales Coordination, Customer Relations, or related areas.
• Strong communication, coordination, and follow-up skills.
• Comfortable working with customers, sales teams, suppliers, and external partners.
• Familiar with.
• Facebook, LINE Official Account, CRM, and Canva.
• Experience with KOL/Influencer management, collaborations, partnerships, or community marketing is a plus.
• Good Thai and English communication skills.
• Proactive, organized, and able to manage multiple tasks at the same time.
• Why Join Us?.
• This is a.
• cross-functional role.
• where you will have the opportunity to work across Marketing, Sales, Customer Experience, CRM, Community, and Partnerships.
• If you enjoy connecting people, solving problems, building relationships, and turning ideas into real marketing activities, this role could be a great fit for you.
• Marketing Operation & Community.
• 3+ years.
• Full-time.
• Marketing.