Manage daily sales activities, plan and assign work ensuring you always have the right staffing numbers

Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance

Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively

Recommend or initiate any HR elated actions where needed

Drive a great working environment for teams to thrive - connect departments to create sense of one team

Interact with outside contacts: guests, vendors, and other contacts as needed

Develop and maintain great working relationships with key clients and outside contacts to increase revenue

Hit all personal/team sales goals and maximise profitability

Help prepare the departmental budget and financial plans including the hotel marketing plan

Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales

Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan

Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan

Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel