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CMDB Optimization
atAccenture (Thailand)Grab the opportunity to work with a globalised and powerful company. We work with 89 of the Fortune Global 100. As of 2022, we have been recognized among Fortune's World's Most Admired Companies for 20 consecutive years. And that's just the beginning. Our values shape the culture of our organization and define the character of our company. We live the core values through individual behaviors. They serve as the foundation for how we act and make decisions.The post-digital age shows no signs of slowing down. And the need for rapid business transformation has never been greater. We meet clients wherever they are on their paths to change—in every industry across the globe—and partner with them to create lasting value in every direction.
Responsibilities
- Responsible for end-to-end delivery of Configuration Management process including continuous improvement
- Drives compliance to policies and procedures and resolving/escalating any compliance issues across all IT departments
- Evaluates performance metrics against the defined critical success factors and institutes actions to correct shortcomings or further optimize or improve the process
- Administers process/tools that support/facilitate the asset management process for the effective tracking and monitoring of IT assets
- Facilitates communication and engages business and IT management to encourage configuration management efforts and value proposition
- Identifies opportunities and drives proposals for improvement with respect to tools, staff, training, process, procedures and work instructions
- Directs, prioritizes and schedules audits; ensures that any corrective action identified in Process and/or Database audits are carried out
- Ensures regular housekeeping of the Asset and CMDB data including appropriate security and access levels
- Reviews and approves significant IT infrastructure changes to ensure impacts to configuration management data are properly addressed
- Plans and manages the population of Assets and the CMDB, including discovery, integrations, and other data import methods
- Mentors the organization on configuration management services, concepts, policies and procedures
- Produces reports and Management information, including impact analysis reports and status reports
Qualifications
- Should be able to lead, direct and manage the workload for a small team by distributing work and delegation of tasks as per priority.
Experience required
- any or no experience
Career level
- Senior Level
Only Thai nationals can apply
Job function
- IT / Programming
Job type
- Full-time
Age preferred
- From 22 up
Company overview
Grab the opportunity to work with a globalised and powerful company. We work with 89 of the Fortune Global 100. As of 2022, we have been recognized among Fortune's World's Most Admired Companies for 20 consecutive years. And that's just the beginning. Our values shape the culture of our organization ... Read more
Why join us: ถ้าคุณกำลังมองหาโอกาส ความท้าทาย ประสบการณ์ในการทำงานกับองค์กรข้ามชาติ ได้ทำงานที่ได้แสดงไอเดีย ได้เรียนรู้และเติบโตในสายเทคโนโลยี หรือสายที่ปรึกษาทางธุรกิจ (consultant) ไปพร้อมๆกัน เราขอเชิญชวนคุณมาเป็นส่วนหนึ่งของทีมเอคเซนเชอร์ เพื่อร่วมเติบโตและสร้างความเปลี่ยนแปลงไปด้วยกันวันนี้
Benefits
- Provident fund
- English lessons
- Flexible working hours
- Five-day work week
- Life Insurance
- Job training
- Learning & Development Opportunities
- Performance bonus
- Annual bonus
- Employee discount