Associate Director, SBA & PD Business Transformation & Enablement

atMicrosoft Thailand
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role
Responsible for driving operational excellence, leading strategic transformation initiatives to enhance productivity and accelerate business growth as well as building data-driven sales enablement capabilities across Bancassurance team.
This role bridges business, data, technology, and project execution to deliver scalable solutions that support cross selling, improve partner experience, and strengthen distribution efficiency.

Business Transformation and Project Planning & Execution
  • Lead transformation initiatives to optimize productivity, improve partner experience, and elevate distribution capability.
  • Identify strategic opportunities to digitalize processes, streamline operations, and introduce new tools or platforms.
  • Drive change management, communications, and adoption strategies for new processes or systems.
  • Own the full lifecycle and manage strategic project including project charters, timelines, budgets, resources, and performance metrics.
  • Monitor and report project progress, risks, and dependencies to senior leadership.
  • Ensure timely and high-quality delivery of cross-functional initiatives in partnership with Technology, Product, Compliance, and Operations.

Technical & Operational Support
  • Lead end-to-end operational support for Bancassurance channels, ensuring smooth execution of sales processes, partner onboarding, compensation, reporting, and compliance-related requirements.
  • Identify operational gaps and implement continuous improvements across tools, workflows, and governance.
  • Provide expert guidance on technical and process-related issues for Bancassurance teams.
  • Partner with Technology, Operations, Risk, and Compliance to resolve systemic issues and implement long-term fixes.

Data Management & Customer Prospecting Enablement
  • Design, build, and maintain DataMart supporting cross-selling and lead generation for Bancassurance
  • Oversee data ingestion, cleansing, segmentation, and enrichment for customer and prospect datasets for Direct Marketing.
  • Ensure strong data governance, accuracy, access control, and security of all data assets.
  • Responsible for other relating tasks as assigned to align with business policy and build long term business growth.
  • Explore opportunity to improve work flow and build healthy environment
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link
https://www.aia.co.th/th/about-aia/privacy/candidate
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Experience required
  • any or no experience
Salary
  • Negotiable
Job function
  • Strategy / Planning
  • Business Development
  • Management
Job type
  • Full-time

Company overview

Size:100-500 employees
Industry:Information Technology
Location:Bangkok
Website:careers.microsoft.com/us/en/students-and-graduates
Founded in:1993
Ranking:4/5

At Microsoft, we're about helping customers realize their potential. From gamers to governments, moms to mega-corporations, at Microsoft we serve just about every kind of customer, all over the globe. Many people think Microsoft = software. We do do software-but we also do hardware, services, ...

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Why join us:

What this means if you come to work here is opportunity-to do things that make a real difference in millions, even billions, of lives. To reach your potential. So why not take a closer look at Microsoft? We think you'll find that amazing things really do happen here. Empower your future with ...

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Head office: 38th Fl. CRC Tower, All Seasons Place 87/2 Wireless Road, Pathum Wan, Bangkok 10330
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