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Senior CRM and Personalization Manager

atLotus's (Ek-Chai Distribution System Co., Ltd.)
  • Solid Data Led Marketing experience
  • Proven record of work experience in CRM
  • Experience in Retail and/or FMCG

Key Responsibility

  • Developing and implementing marketing techniques that will drive new customers
  • Attracting new customers, retaining existing customers, and bringing back lapser and gone away by developing and driving CRM strategy
  • Planning marketing strategy, and managing multi-channel marketing campaign
  • Suggesting new method to address customers need and identifying market opportunity
  • Leading an operational team to deliver channel excellence across DM, EM &TM and Coupon set-up
  • Leveraging capabilities to drive step change in the use of automation and personalization across channels and coupons, via engagement and expertise of the team, and education/collaboration with wider stakeholders
  • Developing and leading a high performing team, giving them opportunities to be their best
  • Forecasting and managing my budgets effectively, always being cost conscious.
  • Following our Business Code of Conduct and always acting with integrity and due diligence.
  • Other assignments as deemed appropriate

Qualifications

  • Solid Data Led Marketing experience
  • Proven record of work experience in CRM
  • Experience in Retail and/or FMCG is a plus
  • have in-depth marketing experience
  • Strong analytical skills and data-driven thinking
  • Create outstanding retail experiences
  • Turn data into actionable insight
  • Great communication skill
  • Strong project management skill
  • Team and stakeholder management
  • Able to craft a distinctive brand positioning


Lotus's


Ek-Chai Distribution System Co., Ltd.
Buengkum, Bangkok 10230, Thailand


“By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.”

Experience required
  • 10 years
Career level
  • Senior Level
Salary
  • Negotiable
Job function
  • Product / Brand Management
  • Marketing / Advertising
Job type
  • Full-time
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Company overview

Size:2000-5000 employees
Industry:Retail
Location:Bangkok
Website:www.lotuss.com
Founded in:1994
Ranking:4/5

At Lotus's, we get up every morning and questioned ourselves daily on how we can serve our customers better. Lotus’s is an omni-channel retailer in Thailand, with a commitment to providing great quality products at affordable prices, while doing good things for our customers, colleagues, and communi ... Read more

Why join us: “At Lotus's, we are looking for people who are the change-agent with a passion to grow in both work and life. People who have the ability to think in an agile way and make everyday as a history to leave their own legacy in every part of business.” Lotus's People are: People who love to crea ... Read more

Job location: Bueng Kum
Head office: 629/1 Nawamintr Road, Nuanchan, Buengkoom, Bangkok 10230 , Thailand
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